18/06/2024
AI emotion-canceling tech: A game-changer for call center operators!
This technology is helping call center staff by filtering out abusive language and negative emotions, improving operator well-being and customer interactions.
Learn more about it and the languages it supports ⬇️
Japanese tech company SoftBank Corp. announced that it developed an AI voice-altering technology to protect call center employees from customer harassment. Japanese service industry workers have seen an increase in customer harassment, with call center operators increasingly in the firing line of an...