Springup PR

Springup PR We help care homes get more private enquiries to fill beds faster via proven data-driven PR and digital marketing strategies
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05/09/2024

You don’t need special activities or events to write a good news story to pitch to the press for your care home.

There is power in bringing out the heart-warming and personalised “human interest” stories of residents, staff and your local community!

04/09/2024

How can your care homes be noticed everywhere?!

By storytelling.

What are the outlets for those amazing stories coming from your care homes? 🤔

✅ press coverage

✅ online

✅ radio

✅ television

02/09/2024

Care homes - want to make sure your stories make the regional press?

Increase your success rate in pitching to the media by familiarising yourself with the editorial policies of the media in your target area.

Your story may have to be particularly strong 💪 to get the coverage if policies are strict.

This video is from my webinar “How Many Times Per Year Can Your Care Homes Get Positive Press Coverage?”

Want to watch the full webinar?

Comment ‘Yes’ below and I’ll share it with you! ⬇️

01/09/2024

Want to showcase your care homes to increase their profile and amplify their word of mouth reputation among private families to increase occupancy faster?

Get a PR strategy!

30/08/2024

Care homes! Switch on Google Pay-Per-Click Ads to guarantee more enquiries from private families.

24/08/2024

When families call 📞 your care home after finding you via Google Pay Per Click, Facebook, Bing or other online referral sites, they’ll come to your website and find your phone number.

Tracking telephone enquiries from families can tell you exactly where the telephone call came from.

You can use Mediahawk to record 🎤 the call coming in.

Seamless tracking.

Do you track your calls?

23/08/2024

Care home Facebook Ads interrupt prospective families when they’re having fun scrolling through their timeline!🎉

Facebook has its own algorithms and data telling you what Facebook Ads work best to capture the attention of prospective family members 👨‍👩‍👧‍👧.

This video is from my webinar “Will Facebook Ads Or Google Ads Get Your Care Provider More Enquiries?”

Want to watch the full webinar?

Comment ‘Yes’ below and I’ll share it with you! ⬇️

22/08/2024

Care home Facebook ads attract the attention of prospective families who want to explore the possibility of a care home.

📞 You need to phone the leads you get from Facebook ad - and find out:

⏩ Who they are.

⏩ What care they might be interested in.

⏩ Is care for them, or a loved one?

Facebook “Leads” are different from Google Pay-Per-Click “Enquiries” where families are “knocking at your door” wanting more information from your care homes.

21/08/2024

Care providers - want more enquiries and leads from private families to increase occupancy faster?

One difference between Google Ads and Facebook Ads is the work required on the leads or enquiries you get.

Broadly…

Google Ads get you enquiries via email ✉️, live chat 💬 or phone calls.

Facebook Ads get you leads

And with Facebook leads you will have to email ✉️, phone📱and text much more….

This video is from my webinar Will Facebook Ads Or Google Ads Get Your Care Provider More Enquiries?

Want to watch the full webinar?

Comment ‘Yes’ below and I’ll share it with you! ⬇️

20/08/2024

This EXCLUSIVE live chat reveals how one care home has a meaningful conversation with a prospective family.

Website Live Chat can be:

➡️ quicker and easier for a family than a phone call or email

🌟 Our data shows people use Live Chat a lot! 🌟

This video is from my “How Care Homes Use Live Chat To Have Meaningful Conversations With Prospective Families” video.

Want the full video?

Comment ‘Yes’ below and I’ll share it with you! ⬇️

19/08/2024

Care Homes ⭐IMPORTANT⭐

If you want to assess how well your Google-Pay-Per-Click adverts are performing, you need to know every time someone is making a genuine admission-related enquiry via your live chat system.

I’ve put together a video on the 12 vital metrics you must know when running Google Ads for your care provider to help get more enquiries from families.

Here’s the 3rd metric:

* The cost per admissions-related live-chat enquiry.

If you’d like to know the other 11 metrics when using Google Ads to help get more enquiries from families, just say “yes” in comments and I will post the full video.

18/08/2024

Hey Care Homes - Live Chat is a superb way of communicating with prospective families 👨‍👩‍👧‍👧 - and it works particularly well with Google Pay-Per-Click.

And it's best a REAL PERSON 🙋 (i.e. not bots) handles any pricing or admissions related enquiries.

This video is from my “How Care Homes Use Live Chat To Have Meaningful Conversations With Prospective Families” video.

Want the full video?

Comment ‘Yes’ below and I’ll share it with you! ⬇️

17/08/2024

Care homes - do you track bed enquiries generated by Google Pay-Per-Click and Facebook Ads?

You can also track the telephone calls your receive via Google Pay-Per-Click

You can use this for ongoing call handling training in your care home.

If you are serious about doing digital marketing and doing it well - then you have to do the tracking!

16/08/2024

Care Providers! Every time someone interacts with your Google Ad this is a conversion. You can track these engagements using Google-Pay-Per-Click metrics.

The lower ⏬ the cost per conversion, the greater ⏫ your Google Ad is performing.

I’ve put together 12 vital metrics you must know when running Google Ads for your care provider to help get more enquiries from families.

Here’s the 2nd metric you must know:

The cost per conversion.

If you’d like to know the other 11 metrics you MUST have a handle on when using Google Ads to help get more enquiries from families, just say “yes” in comments below.

15/08/2024

Care Providers! Get more families to 👀 view 👀 your Google-Pay-Per-Click Ads. 🖱

I’ve put together 12 vital metrics you must know when running Google Ads for your care provider to help get more enquiries from families.

Here’s 1 metric you must know:

The cost per click to your website.

If you’d like to know the other 11 metrics you MUST have a handle on when using Google Ads to help get more enquiries from families, just say “yes” in comments below.

How - as a CEO - I lead my care homes by example to create a positive team culture.With Kevin Humphrys, CEO of the Oakla...
14/08/2024

How - as a CEO - I lead my care homes by example to create a positive team culture.

With Kevin Humphrys, CEO of the Oakland Court Care Group, Oakland Court Residential Care Home, Felpham .

All in the latest edition of the Care CEO Success Stories podcast!

In this episode of the Care CEO Success Stories podcast, Adam James of Springup PR speaks with Kevin Humphreys, CEO of the Oakland Care Group, which includes...

Want more bed enquiries to your care homes to increase occupancy faster?Here’s how one 26-bed care home got 6 enquiries ...
13/08/2024

Want more bed enquiries to your care homes to increase occupancy faster?

Here’s how one 26-bed care home got 6 enquiries in 7 days by using a particular digital marketing sequence.

Vitally, these are enquiries the care home would not have got if they were not using this sequence!

The video reveals:

• Real-life enquiries generated from May 27 to June 4 this year.

• How the enquiries were generated by Google Ads.

• An excel sheet showing how the enquiries were tracked.

Many care homes don't track bed enquiries generated via digital marketing.

This means they miss out on truly understanding ROI.

John, the owner of the care home featured in the video says: "Springup PR has helped us fill vacancies as a result of the campaigns we have run".

Care homes! Are you using Google Pay Per Click? This 26 bed care home was able to get 6 bed enquiries in 7 days.✅ Want to fill care home beds faster with pri...

12/08/2024

If your care homes set up Google Ads properly with good tracking you will get more ⬆️ enquiries from self-funding families.

Guaranteed!

And Google Ads with tracking means you can assess your ROI on your ad spend budget.

This video is from the Care Leaders Network podcast “Dramatically increasing occupancy using digital marketing”

Want to watch the full interview?

Comment ‘Yes’ below and I’ll share it with you! ⬇️

11/08/2024

How can your care home website (when combined with Google Ads) help generate more enquiries?

Answer = get good website landing pages!

And your landing pages should reflect the content of your Google Ads.

Plus make sure your website includes:

⭐ Brochure downloads

⭐ Live chat

⭐ Quality images of your care home

⭐ A photo of your manager (personalisation really helps)

10/08/2024

Care homes! Get leads from private prospective families within 8️⃣ hours if you do your Facebook Ads right!

Reach 10,000+ in your catchment area with targeted Ads.

Remember…you have to work HARDER with leads generated from Facebook Ads.

08/08/2024

Families do massively use “Live Chat” on care home websites to make that first initial enquiry.

The data proves this.

07/08/2024

63.4% of care home bed enquiries come via an online digital platform!

This is an excerpt from my “Care Home Bed Enquiries” video where I share the top ways families make an initial enquiry about a care home, as per data from a TrustedCare.co.uk report.

Want the full video?

Comment ‘Yes’ below and I’ll share it with you! ⬇️

06/08/2024

Prospective families can contact your care homes quicker and easier if you use Live Chat on your website.

This is from the webinar “How to Get 300% More Care Home Enquiries - and How Best to Convert Them to Residents” with Fiona Hale of CoolCare Software.

Want to watch the full webinar?

Comment ‘Yes’ below and I’ll share it with you! ⬇️

05/08/2024

👀 Check out these key metrics to measure the ROI of Google Ads for your care homes:

⏩ Cost per “click through” - clicking on ads - £0.97

⏩ Percentage “interactions” > 5%

⏩ Best Keyword searches, e.g. “Care homes near me” “elderly residential homes” = 30.77% click-through-rate

⏩ Ads optimisation percentage >98%. (Optimise every 2 days)

⏩ Cost per admissions-related “conversion”

✅ With good tracking you’ll understand your most vital metric…Cost per Admissions-Related Enquiry. It can be between £175 and £500.

This is from my webinar “How Your Care Homes Can Get (Loads More) Private Bed Enquiries In 2024 Using Google and Facebook Ads”.

Want to watch the full video?

Comment ‘Yes’ below and I’ll share it with you! ⬇️

04/08/2024

Care homes! Listening to how enquiry phone calls are handled can help you glean vital information.

Such as:

⏩ Someone’s tone of voice when they answer a call.

⏩ Are they being engaging or helpful?

or even…

⏩ What calls are missed 😟

Remember:

✅ Follow up so you can progress that sale forward 🎯

✅ Don’t over promise

✅ Be your authentic self!

With Carl Roberts of Boutique Care Homes and David Martins of Westgate Healthcare.

Want to watch the full podcast?

Comment ‘Yes’ below and I’ll share it with you! ⬇️

03/08/2024

Care homes...do you want to know the difference between Facebook And Google Ads to capture the attention of prospective families? 🧐

Here’s some the key differences…

02/08/2024

Care homes…your Facebook Ads must GRAB the attention of prospective families 👋

✅ You can get leads from private families within 8 hours.

✅ No other care homes in your catchment areas will be doing them well!

✅ Reach >10,000 families in your catchment area.

✅ They work!

✅ But more work is required!

And make sure you have a call to action to get the Name, Email + Tel Number for your Facebook lead 🙌🏻

Anyone can do Facebook Ads…but doing them well is entirely different!

How has Facebook Ads worked for you?

01/08/2024

“I don’t think families will use Live Chat to get in touch with our care home.”

That’s what a care home once told me.

It’s rubbish.

Family members every day have real-time conversations on Live Chat on care home websites.

This is from my video “7 (Vital) Things I’ve Learnt Running Google PPC Ads For Care Homes”.

Want the full video?

Comment ‘Yes’ below and I’ll share it with you! ⬇️

31/07/2024

AMAZING results from Google Ads for 1 care home!💫

For £1,350 Google Ad spend…

📄 3 contact form submissions

📞 19 telephone calls

✉️ 13 email clicks

💬 10 website live chats

How are Google Ads working for you?

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