The Banker

Global Banking Summit

Hear why industry leaders love the Global Banking Summit! Listen to their testimonials and see firsthand how this summit is shaping the future of banking. Join us this year and be part of the conversation. Register now: https://bit.ly/3Ah57qw #GlobalBankingSummit #FTBanking

Bank of the Year Awards: Celebrate your team's success

#BankoftheYearAwards - Entries are open! Hear from Ian Stuart, CEO, HSBC UK, about the importance of winning an award. Start your entry today! Find out more: https://bit.ly/3VWQqkV

Liz Lumley sits down with Rita Martins, former global head of fintech partnerships at HSBC and author of Web3 in Financial Services, to chat about the new financial future being imagined by the emergence of Web3. Listen to the full episode: https://on.ft.com/3R2rXYc

2023 Bank of the Year Awards

Start your entries for the 2024 #BankoftheYearAwards. Last year we celebrated the best in banking across 140 countries. We now invite all banks to once again share their achievements over the past 12 months. Hear from the winners and find out more here> https://bit.ly/3wBrWnp

One week left

One week left! Time is running out to submit your entry for the Global Private Banking Awards. Our expert judges will be looking at submissions from private banks around the world and deciding who will be the winners of the 100 categories soon. #GPBA2024

Entries now open for #GPBA2024

You still have time to submit your entry to the Global Private Banking Awards. The awards aim to celebrate private banks that excelled in their business strategy, boosted inflows and satisfied clients. Learn more: https://www.globalprivatebankingawards.com/home #GPBA2024

How did sub postmasters become de facto bank branch managers? Do they have what they need to succeed in this role? Deputy editor Elizabeth Lumley speaks to Andra Sonea, researcher at University of Warwick. Listen to the full episode here: https://on.ft.com/49uE4En

The Banker - Diego Labat, governor, Banco Central del Uruguay

Diego Labat, governor of the central bank of Uruguay, speaks with The Banker's Barbara Pianese about the country’s monetary policy and appreciating currency.

The Edinburgh Reforms: Are UK financial services headed back to the casino?

The Banker's Europe editor, Anita Hawser, puts on her best poker face to pose the question: are UK financial services headed back to the casino to indulge in risky behaviours again following the announcement of the Edinburgh Reforms? The reforms promise to tear up hundreds of burdensome EU regulations and review gold-plated reforms such as the UK's prized ring-fencing regime.

Bank of the Year Awards 2022 gala highlights

The prestigious Bank of the Year Awards were back in person on December 1, celebrating the leading lights in the global banking industry. Institutions in 134 countries received awards in 2022.

Digital transformation – Inspiring better banking Ch 4/4

Will the bank of the future be a tech shop? In this Masterclass video, Infosys Finacle’s Sanat Rao explains why it’s vital for banks to prepare for future market changes by developing deep technical skills so they can deliver what today’s customers want. A textbook example is the bricks-and-mortar institution that launched a mobile-only bank in a way that gained around two million customers within 18 months. In association with Infosys Finacle. Watch the series https://bit.ly/3gKHbSR #betterbanking #bankofthefuture #digitalbanking #bankingtechnology #digitaltransformation #bankingindustry

Continuous innovation – Inspiring better banking Ch 3/4

“Banks have realised that if they’re not careful, their business will get taken away.” In this video, Infosys Finacle’s Sanat Rao talks to The Banker about the biggest barriers to innovation for incumbent banks, and how they can develop future-ready digital business models that will help them deliver for their customers and stave off the competition. In association with Infosys Finacle. Watch the series https://bit.ly/3gKHbSR #betterbanking #bankinginnovation #digitaltransformation #bankingindustry #futureofbanking

Purposeful engagement – Inspiring better banking Ch 2/4

Today’s bank customers have new and higher expectations. How can banks use emerging technologies to simplify and enrich their financial lives? In this Masterclass video, Infosys Finacle’s Sanat Rao shares his insights into their main priorities today – and how one bank discovered and delivered what its customers wanted, resulting in exponential growth. In association with Infosys Finacle. Watch the series https://bit.ly/3EeLjm0 #betterbanking #customerengagement #digitaltransformation #bankingtechnology #bankingindustry #futureofbanking

Enriching technology – Inspiring better banking Ch 1/4

The extraordinary success of Paytm has shown banks just what a modern tech stack can deliver for both a business and its customers. In this Masterclass video, Infosys Finacle’s Sanat Rao discusses three main challenges for banks in the current market, and the technologies they can deploy to transform the customer experience. In association with Infosys Finacle. Watch the series https://bit.ly/3EeLjm0 #betterbanking #openbanking #opentechnology #digitaltransformation #bankingtechnology #bankingindustry #futureofbanking

Driving emotional connections – Human-centred digital banking Ch 4/4

How can banks make a more meaningful connection with their customers? In this video, Avanade’s Michelle Baxter talks to The Banker about what customers need; how banks are rethinking their approach; and how technology is enabling banks to increase employee collaboration, become more responsive, provide personalized experiences and drive innovation. In association with Avanade. Watch the series https://bit.ly/3KC4okx #banking #humancentredbanking #digitalbanking #humanisingbanking #digitalbankingmadehuman #bankingUX #bankingtechnology #cloudbanking

Everyone is customer facing now – Human-centred digital banking Ch 3/4

How can banks differentiate themselves, as customers continue to expect more from the businesses that serve them? In this video, Avanade’s Nic Merriman talks to The Banker about how customers are looking to banks to support their needs in the cost-of-living crisis; how incumbent banks are well placed to provide a level of support that digital-only banks aren’t in a position to deliver; and how tech enables every employee to be customer-facing. In association with Avanade. Watch the series https://bit.ly/3KC4okx #banking #humancentredbanking #digitalbanking #humanisingbanking #digitalbankingmadehuman #bankingUX #bankingtechnology

Put your people first – Human-centred digital banking Ch 2/4

Are banks paying enough attention to the employee experience? In this video, Avanade’s Nic Merriman talks to The Banker about why banks need to put their people first, paying as much attention to their experience as they do to their customers. By making sure employees have the information and tools they need to make each customer interaction successful, they can improve satisfaction for both parties and ultimately improve revenue and profitability. In association with Avanade. Watch the series https://bit.ly/3KC4okx #banking #employeeexperience #humancentredbanking #digitalbanking #humanisingbanking #digitalbankingmadehuman #puttingpeoplefirst

Pioneering digital partnerships: Achieving retail banking excellence Ch 3/3

Mashreqbank’s Fernando Morillo talks with The Banker’s John Everington about the opportunities and challenges created when banks reposition themselves as platforms within a wider service ecosystem. In association with Mashreqbank. Watch the series https://bit.ly/3UW5Tii #retailbanking #UAE #MiddleEast #openbanking #data #blockchain #esg

Fresh Perspectives: Banks need a crypto-asset strategy

“This is a real test of character and banks really need to buy into this” – Banking Circle’s Mishal Ruperel talks to The Banker about why banks need to grasp the potential of Web3, play a key role in its development, and have a coherent approach to crypto that helps them build a competitive offering. In association with Banking Circle. Watch now https://bit.ly/3ggVs97 #banking #crypto #cryptocurrencies #digitalbanking #Web3 #crossborderpayments #stablecoin #regulation

Successful service customisation: Achieving retail banking excellence Ch 2/3

Mashreqbank’s Fernando Morillo talks with The Banker’s John Everington about how to effectively customise banking offerings for different segments and how to best leverage an established banking brand for younger customers. In association with Mashreqbank. Watch the series https://bit.ly/3UW5Tii #retailbanking #UAE #MiddleEast #data #ai #technology #digitalbanking #openbanking