M.A.D Communications

M.A.D Communications An independent PR, copywriting, and social media agency based in Newcastle upon Tyne.

M.A.D Communications is a creative marketing, PR and copywriting agency, based in the heart of the North East of England. We work with businesses of all shapes and sizes across the UK and around the globe, creating bespoke content, campaigns, and creative that perfectly encapsulates your brand. We’re a bunch of canny lasses, armed with an impressive set of skills, knowledge, and expertise (even if

we do say so ourselves), as well as a genuine passion for what we do. Working seamlessly across PR, web, design, social and digital marketing platforms, we provide highly engaging content and campaigns that reflect who you are and how you want to be seen. We’re super proud of the work we do, and our goal is always to get the best possible results for you and your brand, creating your vision and sharing it with the world.

The greatest piece of advice we've ever received? "Treat AI like the best junior colleague that you have."- Ross Simmond...
09/01/2025

The greatest piece of advice we've ever received?

"Treat AI like the best junior colleague that you have."- Ross Simmonds, tech marketer

This means:

🟡Questioning its thinking
🟡Asking questions for clarity
🟡Proofing their work
🟡Guiding it with context and expertise

Learn how to make ChatGPT work for your brand in our social media marketing workshop and webinar.

Want more AI tips and tricks to elevate your strategy? Get in touch today!
https://www.mad-communications.co.uk/contact/

The holiday season was our chance to unplug, recharge, and dive into some well-deserved downtime. Here's what we got up ...
07/01/2025

The holiday season was our chance to unplug, recharge, and dive into some well-deserved downtime. Here's what we got up to:

🍽 Amy headed home for a Christmas dinner so good, even the turkey was impressed. She also enjoyed frosty walks and many days out because nothing beats fresh air and a good adventure.

🌍 Brooke spent the holidays in New Zealand, where she kicked off the new year with sand between her toes and the ocean breeze in her hair.

🎲Marie balanced family time, games, and good food with plenty of laughs, and squeezed in a much-needed beach walk to clear her head and get back into the swing of things.

Now we're back, fully recharged, and ready to tackle 2025 with the same energy we bring to everything we do🎉

Wishing you a M.A.D Christmas and a Happy New Year✨💗💛
25/12/2024

Wishing you a M.A.D Christmas and a Happy New Year✨💗💛

As 2024 draws to a close, we’ve been taking a moment to reflect on everything we’ve achieved this year and what a year i...
23/12/2024

As 2024 draws to a close, we’ve been taking a moment to reflect on everything we’ve achieved this year and what a year it’s been!

Here are some of our highlights from 2024:

✨ Enjoying team days out filled with laughs and, of course, great food
✨ Exhibiting at the North East Expo, meeting fantastic new faces
✨ Expanding south with a new base in Essex
✨ Launching our AI & social media workshops
✨ Attending countless networking events across the North and South East
✨ Marie tying the knot (congrats again!)
✨ Welcoming Amy back after maternity leave

We couldn’t have done it all without our amazing clients, supporters, and team. Here’s to making 2025 even better! 🎉

Are your product listings hitting the mark? 💡If not, it’s time to level up! Great product descriptions do more than just...
18/12/2024

Are your product listings hitting the mark? 💡

If not, it’s time to level up! Great product descriptions do more than just describe- they sell. Whether you’re trying to stand out in a crowded market or turn browsers into buyers, the right words make all the difference.

Let’s transform your listings from ‘meh’ to must-have with copy that:
✨ Captures attention
✨ Highlights what makes your product unique
✨ Speaks directly to your customers' needs

Get in touch with us today, and let’s get started on making your e-commerce shop shine!
https://www.mad-communications.co.uk/contact/

At a recent expo, we invited you to b*tch about marketing, and you didn’t hold back! From “not enough time to do it” to ...
16/12/2024

At a recent expo, we invited you to b*tch about marketing, and you didn’t hold back!

From “not enough time to do it” to “coming up with fresh ideas,” we heard it all.

The truth is, running a business is hard enough without adding the stress of keeping up with marketing trends, creating content, and managing socials. That’s where we step in💪

Let M.A.D Communications handle your social media, marketing, and PR so you can focus on what you do best.

Ready to free up your time? Get in touch today!
https://www.mad-communications.co.uk/contact/

When AGM Talk, a language coaching service for Spanish speakers, needed a social media strategy to promote their transfo...
11/12/2024

When AGM Talk, a language coaching service for Spanish speakers, needed a social media strategy to promote their transformative LifeForce programme, they turned to us for a helping hand✨

From crafting a tailored strategy to creating impactful, engaging content, we worked together to amplify their message and reach the people who need it most.

Curious about the results? Check out the full case study on our website and see how we helped AGM Talk turn their ideas into a compelling social media presence⬇️
https://www.mad-communications.co.uk/case-studies/agm-talk/

Earlier this month, Amy donned her iconic leopard print blouse and headed to Lumen in Newcastle for the final Together W...
09/12/2024

Earlier this month, Amy donned her iconic leopard print blouse and headed to Lumen in Newcastle for the final Together We Rise Up networking event of 2024!🎊

We’ve been to a fair few TWRU events, but this one was next-level with business tarot card readings (spot on, obviously) and hand massages. It's safe to say these events have become a highlight of our month.

And we're not stopping just yet! We're still getting out and about before the Christmas break, so keep an eye out for us! See you soon!‍🎄

Calling all content creators and social media stars- it’s the most wonderful (and busy) time of the year! ✨From Christma...
04/12/2024

Calling all content creators and social media stars- it’s the most wonderful (and busy) time of the year! ✨

From Christmas jumper days to English Breakfast Day, we’ve packed our December Dates for Your Diary blog with festive inspo and seasonal ideas to keep your socials sparkling all month long.

Grab a cuppa (or mulled wine, we won’t judge) and start planning those scroll-stopping posts.

Ready to sleigh your socials? Head over to the blog➡️ https://www.mad-communications.co.uk/blog/december-2022-dates-for-your-diary-and-content-ideas/

A huge thank you to everyone who joined us for our AI for Social Media webinar. You made it one for the books! 🎉We explo...
02/12/2024

A huge thank you to everyone who joined us for our AI for Social Media webinar. You made it one for the books! 🎉

We explored how AI isn’t here to replace creativity but to supercharge it. From sparking fresh ideas to streamlining reporting, you’re now armed with practical tools to make your social strategy smarter and more efficient.

Highlights included:

🟡Using AI for brainstorming and crafting killer content.
🟡Free AI tools to fine-tune your tone of voice and boost engagement.
🟡Practical ways to use AI to enhance your social media presence.

We hope you walked away with fresh inspiration and strategies to enhance your social media game.

Couldn’t make it? Don’t worry! Keep an eye out for our next session, we’d love to see you there.

Today’s the day! 🚨Join us at 11 AM on Zoom as we explore all things AI in Social Media Marketing. Haven’t signed up yet?...
28/11/2024

Today’s the day! 🚨

Join us at 11 AM on Zoom as we explore all things AI in Social Media Marketing. Haven’t signed up yet? Don’t worry- there’s still time! Just hit click this link👉https://www.eventbrite.co.uk/e/ai-for-social-media-tickets-1068998736999?aff=oddtdtcreator

Want a head start? Here’s the lowdown on ChatGPT:

1️⃣ Streamline your workflow- get more done, faster.
2️⃣ Unlock creativity- use it for content ideas, market research, and audience insights.
3️⃣ Keep it human- AI is powerful, but a personal touch ensures accuracy and reliability.

Swipe through to discover more 👉 Then, check out the full blog here: https://www.mad-communications.co.uk/blog/chat-gpt-for-marketers/

What a month November has been… and it’s not over yet!😅 🟡It was amazing to connect with so many fantastic businesses in ...
25/11/2024

What a month November has been… and it’s not over yet!😅

🟡It was amazing to connect with so many fantastic businesses in the North East at the North East Expo. Thanks to everyone who stopped by, played our game, and shared your marketing challenges- we’re excited to help tackle them soon!

🟡You spoke, and we’re listening! Over the next few weeks, we’ll be addressing your concerns and frustrations to help you overcome the biggest marketing hurdles. Stay tuned for solutions that work!

🟡Big love to the trusty trolley that saved our arms at the Expo. It’s officially our new expo essential. What a game-changer!

🟡AI curious? Whether you’re a total newbie or just testing the waters, our brand-new webinar is here to help. Best part? It’s FREE! Don’t wait- sign up now👉https://www.eventbrite.co.uk/e/ai-for-social-media-tickets-1068998736999?aff=oddtdtcreator

🟡Brooke hopped on a train for a whirlwind of exciting meetings, co-working, and networking.

🟡Plus, lunch on the go- rate our meal deal choices!

🟡We wrapped up the month (so far) with a fab co-working day at Social Bird. The drinks menu? Absolute perfection. This was just one of many delicious options sampled!

We can't wait to see what December holds😊👏

You said, "Marketing takes too much time!"⏰Sound familiar? We get it. Between brainstorming ideas, creating content, and...
20/11/2024

You said, "Marketing takes too much time!"⏰

Sound familiar? We get it. Between brainstorming ideas, creating content, and tracking results, it can feel like marketing is a never-ending task. But the good news? You don’t have to do it alone!

Outsourcing your marketing lets you tap into expert skills and save time, so you can focus on what you do best- growing your business.

Marketing doesn’t have to be a time-suck! Let us help you get the most out of your efforts without the hassle.

Get in touch📲
https://www.mad-communications.co.uk/contact/

That's right- last week at the North East Expo, we invited you to vent about marketing, and boy, did you deliver! 😅As ma...
18/11/2024

That's right- last week at the North East Expo, we invited you to vent about marketing, and boy, did you deliver! 😅

As marketers ourselves, we couldn’t help but join in on the fun too! 🙋‍♀️

But there’s a reason behind all of this…

Over the next few weeks, we’ll be addressing your concerns, frustrations, and pain points to help you overcome common marketing challenges.

Stay tuned for all the insights and solutions coming your way!👀

On 28 November, we’re hosting a FREE M.A.D Communications webinar- AI for social media marketing🤖Join the M.A.D team as ...
13/11/2024

On 28 November, we’re hosting a FREE M.A.D Communications webinar- AI for social media marketing🤖

Join the M.A.D team as we explain how AI can supercharge your social media game.

You’ll learn practical tips for using free AI tools to refine your social media strategy, sharpen your tone of voice, and engage your audience in meaningful ways.

This session is all about using AI as a collaborative tool that supports your unique brand and tone. Think of it as a creative partner, not a crutch to do all the work for you.

Whether you’re brand new to AI or just dipping your toes, this webinar is the perfect place to start.

🗓️ 28 November 2024
📍Online via Zoom
🕒11.00-11.45 am
Sign up now for FREE 👉https://www.eventbrite.co.uk/e/ai-for-social-media-tickets-1068998736999?aff=oddtdtcreator

And we're just getting started! Keep an eye on our socials for updates on exciting, brand-new in-person workshops.

Too eager to wait? Feel free to reach out for the exclusive scoop!

Only 44 days to go! 🎄How are you gearing up for Christmas?Started buying presents✅Sorted your Xmas-do✅Thought about your...
11/11/2024

Only 44 days to go! 🎄

How are you gearing up for Christmas?

Started buying presents✅
Sorted your Xmas-do✅
Thought about your holiday content across socials?
No? We thought not🙃

But don’t worry- it’s not too late! There’s still time to fine-tune your social strategy.

Here are our top tips for posting content over the festive season:

✨ Keep it lighthearted. The holiday season is busy with family time and festive activities. People are more likely to miss big announcements or corporate updates, so make sure your posts are fun and easy to digest.

🎁 Get creative with holiday-themed content. Think Christmas countdowns, gift guides, or behind-the-scenes holiday moments. This adds personality and makes your brand feel relatable.

🎅 Focus on engagement. Use polls, quizzes, and interactive stories to encourage participation. People love to share their holiday traditions or opinions on festive topics!

🌟 Don’t forget the year-end reflections. Show appreciation for your customers, team, or milestones achieved in 2024. It’s a great way to end the year on a high note!

Need our help? Get in touch!
https://www.mad-communications.co.uk/contact/

P.S. Enjoy the throwback pics🤣

We’re attending the North East Expo at Newcastle Racecourse on November 14th! 🎉Stop by our stand (GH08) for some fun amo...
08/11/2024

We’re attending the North East Expo at Newcastle Racecourse on November 14th! 🎉

Stop by our stand (GH08) for some fun among all the networking. We’ve got a game to play, prizes to win, and a few surprises along the way🎁

This year, we’re spicing things up with a special theme. Curious? Come visit us to find out more👀

We look forward to seeing you there! 👋

05/11/2024

POV: You’re traveling to London from Newcastle and Essex with us! 💛💖

October was a busy month at M.A.D, capped off with a team trip to London where we got together to strategise, connect, and (of course) enjoy some amazing food.

Here’s what went down:

🍝Indulged in delicious Italian food at Spagnoletti

🤝Got down to business in our team meeting

📝Set up at Coal Drops Yard for a productive planning session

One of our favourite parts about being a social media agency is the creative freedom to make our own content…even if we’re always a few trends behind by the time we finally post it😅

Watch the video for a peek into our day!

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William Street
Gateshead
NE100JP

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

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Our Story

Hi there. We're M.A.D Communications. We're dedicated, skilled, and passionate about what we do. We're self-confessed perfectionists. As the name suggests, we're also a little bit mad, but we like to think that's endearing... We work alongside brands of all different shapes and sizes to craft content that works. Think web content, blogs, and marketing text, through to product descriptions, technical writing, e-books, and everything in between. You name it, we write it! But it's not all about words. We also offer a range of PR, marketing, social media, and web services that will ensure your brand stands out from the crowd. Our goal is to make our clients happy, and to create work that we're truly proud of. That's what it's all about, right? Starting life as nothing more than a lecture room idea, over the past four years we've grown into an exciting young communications company working with a huge variety of brands, businesses, and clients across the North East, the UK, and the globe. Will you be next?