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Wireless Social

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Wireless Social

Supercharge your data capture Wireless Social can provide valuable data on every single customer who uses your Wi-Fi.

We offer a simple solution for your customers to access guest Wi-Fi via their social media, giving you a great way of collecting data and setting your business up to target your customers with powerful marketing.

02/12/2024

Who doesn’t love a Christmas giveaway? 🎄

Well, buckle up because Access Hospitality is kicking off their 12 Days of Christmas in style.

🎁 Today’s prize? A £500 voucher to James’ Places. That’s £500 you don’t have to spend out of your own pocket. And let’s be honest, that’s the true spirit of Christmas—getting awesome stuff for free.

So, on the 2nd day of Christmas (because starting on a Sunday just wasn’t festive enough) Access Hospitality gave to me… the perfect excuse to treat myself (or someone else, if you're feeling generous).

Don’t miss out. Enter now. Who knows? This could be your Christmas miracle.

Enter here 👉🏼https://theaccessgroup.adventcalendar.com/

hashtag hashtag hashtag

23/10/2024

If your holiday bookings need a boost, your Wireless Social Guest Wi-Fi is here to save Christmas. 🎄
Check out all the tips and tricks from our very own Sasha Cherry—think of her as your digital elf. 😉

Get prepped, watch the video, and make those seats disappear!

Already a customer? Reach out to your Account Manager to get things rolling.
Not on board yet? What are you waiting for—Christmas is practically here! 👉 https://bit.ly/3UhpkDC

-Fi

12/10/2024

Wi-Fi Trends for 2025: What to Expect! 💥

Guest Wi-Fi is becoming essential for enhancing customer experience.

Today’s guests expect personalised, engaging experiences, seamless contactless payments, and reliable connections.

Want to stay ahead of the curve? Check out our latest blog to discover how you can leverage these trends to boost customer loyalty and engagement.

🔗 https://bit.ly/3U6A9rY

Learn how data-driven personalisation, enhanced security and supporting remote workers will shape Guest Wi-Fi trends for restaurants and hospitality in 2025.

01/10/2024

We’ve been doing Wi-Fi since 2012... that’s longer than most Wi-Fi passwords 🧑‍💻.
But now, we’re changing the game (and our logo). 🎉 Say hello to a fresh Wireless Social look, brought to you by Access Hospitality.

P.S. We’ve officially moved to our new home at Access Hospitality’s website.
Find us here: https://bit.ly/3BscNXp

20/09/2024

Boosting sign-ups with look-a-like audiences from Guest Wi-Fi!

One of our clients achieved a remarkable 56% increase in Matchday Club sign-ups by using our Connectors feature to target ads specifically to sports enthusiasts. By using customised look-a-like data on Meta, they launched a brief campaign that resulted in their second-highest sign-up surge since their debut—perfectly timed for sports season! 🎯

How are you enhancing your marketing strategies for Match Days?

Reach out today to discover how Connectors can benefit you - https://bit.ly/3XNRiZI

19/09/2024

Well, Christmas is only 13 weeks, 96 days, and 2,313 hours away. But who's panicking? (Besides every hospitality venue trying to fill those tables... don’t worry, we got you.)

In this festive little blog, we’re sharing 5 marketing strategies to help your venue stand out like an overachieving reindeer. Personalised guest experiences, social media magic, and other marketing wonders await. Plus, with the help of Wireless Social and Acetol, you’ll be turning festive cheer into increased bookings.

Read it here 👉 https://bit.ly/3TAb4Fz

Learn how to attract more festive bookings for your restaurant or pub with these 5 expert marketing strategies. From personalised guest experiences to festive social media tips, discover how Wireless Social and Acetol can help your venue stand out this Christmas season.

03/09/2024

It’s been a few months since Wireless Social became part of the Access Hospitality family, and the benefits are already clear! 🎉 Being acquired has strengthened how we’re , and there's no better example than our powerful integration with Acteol.

Together, we’re transforming customer engagement—capturing real-time data and delivering personalised experiences that boost loyalty and drive tangible results.

Curious to see how this integration can elevate your venue? Watch our latest video to learn more! 👇

28/08/2024

🧐 How Do Advertising and Guest WiFi Go Together?

Imagine reaching your customers with the perfect message just as they connect to your Guest Wi-Fi. 📶 With Publicise, you can do exactly that!

Turn every login into a powerful marketing opportunity:
🎯 Targeted ads that engage customers
💼 Boost sales and brand awareness
📊 Gain valuable customer insights

Don’t miss out on leveraging your Guest Wi-Fi as a tool to grow revenue!

👉 Learn how to get started today: https://bit.ly/477849d

21/08/2024

Catch up on the latest updates and insights from Wireless Social! From exciting new features to expert tips on maximising your Guest Wi-Fi, our August 2024 newsletter has everything you need to up to date.

Read here: https://bit.ly/3SYfvtD

08/08/2024

It's Official! We Can Now Fill Wembley Stadium 167 Times Over with Our 15 Million Wireless ONE Profiles! 😲

But really, what does this mean?

💫 No More Waiting in Line: With 33.5% of logins coming from regulars, one-third of your audience can now skip the forms and dive straight into your key messaging. Faster connections, happier customers—it’s a win-win.

💫 Instant Access, Everywhere: These 15 million profiles are like VIP passes to the 8,000 venues part of the Wireless Social network. No forms, no delays.

💫 Data Goldmine: More seamless connections mean more data at your fingertips. Use it to retarget, understand your customers, and do more with your data.

💫 Wi-Fi Still Rocks: Even in the age of 5G, Wi-Fi remains the go-to for customer engagement. Wireless ONE makes it easy to start conversations and keep your guests connected.

If your customers are still stuck filling out forms, it’s time to redefine your Guest Wi-Fi experience. With Wireless ONE, you can offer the fast, hassle-free connections they deserve—just like the millions already enjoying it.

Join the network: https://bit.ly/3YBFYkv

07/08/2024

Transform your marketing strategy with the Calendar Highlights feature on Insights Plus! 💡

📅 Understand What Works: Add key dates for your marketing campaigns and events to your Insights Plus dashboard to see their direct impact on guest behavior.

📈 Measure Success: Track important metrics like footfall, dwell time, and repeat visits to determine which campaigns drive the best results.

🔍 Gain Insights: Identify what’s resonating with your guests and what needs adjustment, allowing you to fine-tune your marketing efforts for maximum effectiveness.

💼 Optimise Engagement: Use data-driven insights to refine your promotional strategies, such as updating outside A-boards or launching new seasonal menus, to attract more guests to your venue. 💪

Take the guesswork out of marketing with clear, actionable data.

Discover more: https://bit.ly/4cjsoW7

01/08/2024

🌐 Unlocking Insights from Guest Wi-Fi Data 📊

Operators can really leverage their Wi-Fi data to understand guest demographics and drive more effective strategies. Our latest analysis has revealed some juicy insights when we looked at age brackets and opt-in trends.

🔍 Key Insights:
👉 Under 18s: A small but interested group with the highest opt-in rate at 80%, although they only account for 3.2% of total logins.
👉 The 25-35 Year-Old Hot Spot: This age group is the largest segment at 34% and boasts a solid opt-in rate of 70%.
👉 The Social Sippers: The 18-24 and 36-55 age groups account for 23% and 32% of the login data, with an average opt-in rate of 74%. It’s essential to cater to their unique tastes!
👉 Golden Years: 56 and Over: This crowd holds its own with an opt-in rate of 71.6%, representing 12% of logins.

📈 Takeaways:
👉 Tailoring the Guest Wi-Fi experience to meet users’ unique needs can build loyalty.
👉 Using insights to craft age-specific campaigns can boost engagement and keep satisfaction levels high.
👉 Personalising your Guest Wi-Fi for all age groups can increase opt-in rates.

Guest Wi-Fi data can not only help you understand your customers but also enhance their experience, ultimately boosting revenue, dwell time, and loyalty.

Learn how Wireless ONE can help you better understand your customers: https://bit.ly/3Aazwqn

24/07/2024

Wireless ONE: Redefining Guest Wi-Fi

Less than a year ago, Wireless ONE was launched to redefine Guest Wi-Fi, making it seamless and engaging while empowering operators with valuable guest data.

Today, we are so excited to share some amazing milestones:
🔹 over 14.2M individual Wireless ONE accounts
🔹 over 14.4 lines of data captured, enabling our customers to supercharge their marketing strategies

Wireless ONE is more than Wi-Fi; it's about creating dynamic and memorable experiences for guests while providing operators with the insights they need to thrive. 🚀

15 Million ... here we come!

https://eu1.hubs.ly/H0bnpbY0

23/07/2024

🔍 Content Filtering for Guest Wi-Fi in Hospitality 🔍

Ensuring a safe and secure online environment for your guests is more important than ever. Our latest blog delves into the significance of content filtering for Guest Wi-Fi in the hospitality industry.

Discover how content filtering can:

👉 Enhance guest experience by providing a secure browsing environment
👉 Protect your network from malicious content
👉Maintain your brand's reputation
👉Learn about best practices and strategies to implement effective content filtering in your venue.

Read more: https://bit.ly/3WwFhYc

19/07/2024

🌟 Meet the Team: Spotlight on Sasha! 🌟

This quarter, we're thrilled to shine the spotlight on Sasha Cherry, our networking ninja and Senior Account Director at Wireless Social. Discover how Sasha's extensive knowledge and experience drive guest experiences and innovative strategies in the hospitality industry.

Curious about her go-to activities outside of work? Let’s just say they go hand in hand with guest interacting and entertaining, helping her to hit all the right notes 🎭🎤

Learn more about Sasha's role, her journey with us since July 2023, and the passion she brings to enhancing guest experiences through technology.

Read more here: https://bit.ly/3xVfoIa

16/07/2024

Is Wi-Fi Declining?

In a world where technology is ever-evolving, it's crucial to stay ahead of the curve. Our latest blog explores the impact 5G has had on Guest Wi-Fi in hospitality, and what this means for the industry.

Discover:
📊 Current trends in Wi-Fi usage
🌐 The impact of emerging technologies on connectivity
🍽️ How guest expectations are evolving
🏨 Strategies for hospitality venues to adapt and thrive

Don't miss out on these valuable insights that can help you enhance guest experiences and future-proof your business.

-Fi

https://bit.ly/4664AmY

11/07/2024

It’s time for our post-match analysis following England's thrilling win last night ⚽

Palmer's pass to Watkins in the 90th minute led to a stunning goal, smashing the ball through the defenders legs from a tight angle into the bottom corner, leaving the keeper no chance! Securing England's spot in the Euro 2024 Final! The entire nation was on the edge of their seats, and the data from our Guest Wi-Fi logins paints a vivid picture of the excitement.

Following an all-time surge in logins on Saturday, we saw another record-breaking spike last night. Around 6:50 PM, logins surged to over 3.5K, and by 7:00 PM, they skyrocketed to over 5K.

Guest Wi-Fi login data reveals much about fan behaviour and engagement during major events. The significant pre-game surges indicate fans’ eagerness to arrive early and soak in the atmosphere. Peaks during the game suggest fans were sharing their excitement online during less intense moments, while the post-game drop shows a quick exit. This data is invaluable for planning and optimising venue offerings, ensuring fans have the best possible experience during such high-stakes matches.

10/07/2024

Team Wireless Social are having a fantastic day at UKHospitality's Golf Day ⛳ Before heading to the par-tee and festivities this evening! 🥂

Address

Stirling House, Ackhurst Business Park
Chorley
PR71NY

Opening Hours

Monday	8am - 6pm
Tuesday	8am - 6pm
Wednesday	8am - 6pm
Thursday	8am - 6pm
Friday	8am - 6pm

Website

https://www.wireless-social.com/

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Videos

Who doesn’t love a Christmas giveaway? 🎄 Well, buckle up because Access Hospitality is kicking off their 12 Days of Christmas in style. 🎁 Today’s prize? A £500 voucher to James’ Places. That’s £500 you don’t have to spend out of your own pocket. And let’s be honest, that’s the true spirit of Christmas—getting awesome stuff for free. So, on the 2nd day of Christmas (because starting on a Sunday just wasn’t festive enough) Access Hospitality gave to me… the perfect excuse to treat myself (or someone else, if you're feeling generous). Don’t miss out. Enter now. Who knows? This could be your Christmas miracle. Enter here 👉🏼https://theaccessgroup.adventcalendar.com/ hashtag#ServingHospitality hashtag#ChristmasGiveaway hashtag#HolidayMagic

If your holiday bookings need a boost, your Wireless Social Guest Wi-Fi is here to save Christmas. 🎄 Check out all the tips and tricks from our very own Sasha Cherry—think of her as your digital elf. 😉 Get prepped, watch the video, and make those

If your holiday bookings need a boost, your Wireless Social Guest Wi-Fi is here to save Christmas. 🎄 Check out all the tips and tricks from our very own Sasha Cherry—think of her as your digital elf. 😉 Get prepped, watch the video, and make those seats disappear! Already a customer? Reach out to your Account Manager to get things rolling. Not on board yet? What are you waiting for—Christmas is practically here! 👉 https://bit.ly/3UhpkDC #ServingHospitality #HospitalityMarketing #DataCapture #GuestWi-Fi

We’ve been doing Wi-Fi since 2012... that’s longer than most Wi-Fi passwords 🧑‍💻. But now, we’re changing the game (and our logo). 🎉 Say hello to a fresh Wireless Social look, brought to you by Access Hospitality. P.S. We’ve officially

We’ve been doing Wi-Fi since 2012... that’s longer than most Wi-Fi passwords 🧑‍💻. But now, we’re changing the game (and our logo). 🎉 Say hello to a fresh Wireless Social look, brought to you by Access Hospitality. P.S. We’ve officially moved to our new home at Access Hospitality’s website. Find us here: https://bit.ly/3BscNXp

It’s been a few months since Wireless Social became part of the Access Hospitality family, and the benefits are already clear! 🎉 Being acquired has strengthened how we’re #ServingHospitality, and there's no better example than our powerful integrat

It’s been a few months since Wireless Social became part of the Access Hospitality family, and the benefits are already clear! 🎉 Being acquired has strengthened how we’re #ServingHospitality, and there's no better example than our powerful integration with Acteol. Together, we’re transforming customer engagement—capturing real-time data and delivering personalised experiences that boost loyalty and drive tangible results. Curious to see how this integration can elevate your venue? Watch our latest video to learn more! 👇 #GuestWiFi #AccessHospitality #CRM #CustomerEngagement #HospitalityTech #GuestExperience #Loyalty

🧐 How Do Advertising and Guest WiFi Go Together? Imagine reaching your customers with the perfect message just as they connect to your Guest Wi-Fi. 📶 With Publicise, you can do exactly that! Turn every login into a powerful marketing opportunity:

🧐 How Do Advertising and Guest WiFi Go Together? Imagine reaching your customers with the perfect message just as they connect to your Guest Wi-Fi. 📶 With Publicise, you can do exactly that! Turn every login into a powerful marketing opportunity: 🎯 Targeted ads that engage customers 💼 Boost sales and brand awareness 📊 Gain valuable customer insights Don’t miss out on leveraging your Guest Wi-Fi as a tool to grow revenue! 👉 Learn how to get started today: https://bit.ly/477849d #WiFiMarketing #GuestWiFi #Advertising #CustomerEngagement

Transform your marketing strategy with the Calendar Highlights feature on Insights Plus! 💡 📅 Understand What Works: Add key dates for your marketing campaigns and events to your Insights Plus dashboard to see their direct impact on guest behavior.

Transform your marketing strategy with the Calendar Highlights feature on Insights Plus! 💡 📅 Understand What Works: Add key dates for your marketing campaigns and events to your Insights Plus dashboard to see their direct impact on guest behavior. 📈 Measure Success: Track important metrics like footfall, dwell time, and repeat visits to determine which campaigns drive the best results. 🔍 Gain Insights: Identify what’s resonating with your guests and what needs adjustment, allowing you to fine-tune your marketing efforts for maximum effectiveness. 💼 Optimise Engagement: Use data-driven insights to refine your promotional strategies, such as updating outside A-boards or launching new seasonal menus, to attract more guests to your venue. 💪 Take the guesswork out of marketing with clear, actionable data. Discover more: https://bit.ly/4cjsoW7 #InsightsPlus #Hospitality #Marketing #Data

🌐 Unlocking Insights from Guest Wi-Fi Data 📊 Operators can really leverage their Wi-Fi data to understand guest demographics and drive more effective strategies. Our latest analysis has revealed some juicy insights when we looked at age brackets and

🌐 Unlocking Insights from Guest Wi-Fi Data 📊 Operators can really leverage their Wi-Fi data to understand guest demographics and drive more effective strategies. Our latest analysis has revealed some juicy insights when we looked at age brackets and opt-in trends. 🔍 Key Insights: 👉 Under 18s: A small but interested group with the highest opt-in rate at 80%, although they only account for 3.2% of total logins. 👉 The 25-35 Year-Old Hot Spot: This age group is the largest segment at 34% and boasts a solid opt-in rate of 70%. 👉 The Social Sippers: The 18-24 and 36-55 age groups account for 23% and 32% of the login data, with an average opt-in rate of 74%. It’s essential to cater to their unique tastes! 👉 Golden Years: 56 and Over: This crowd holds its own with an opt-in rate of 71.6%, representing 12% of logins. 📈 Takeaways: 👉 Tailoring the Guest Wi-Fi experience to meet users’ unique needs can build loyalty. 👉 Using insights to craft age-specific campaigns can boost engagement and keep satisfaction levels high. 👉 Personalising your Guest Wi-Fi for all age groups can increase opt-in rates. Guest Wi-Fi data can not only help you understand your customers but also enhance their experience, ultimately boosting revenue, dwell time, and loyalty. Learn how Wireless ONE can help you better understand your customers: https://bit.ly/3Aazwqn

Wireless ONE: Redefining Guest Wi-Fi Less than a year ago, Wireless ONE was launched to redefine Guest Wi-Fi, making it seamless and engaging while empowering operators with valuable guest data. Today, we are so excited to share some amazing milestones:

Wireless ONE: Redefining Guest Wi-Fi Less than a year ago, Wireless ONE was launched to redefine Guest Wi-Fi, making it seamless and engaging while empowering operators with valuable guest data. Today, we are so excited to share some amazing milestones: 🔹 over 14.2M individual Wireless ONE accounts 🔹 over 14.4 lines of data captured, enabling our customers to supercharge their marketing strategies Wireless ONE is more than Wi-Fi; it's about creating dynamic and memorable experiences for guests while providing operators with the insights they need to thrive. 🚀 15 Million ... here we come! https://eu1.hubs.ly/H0bnpbY0 #WirelessONE #GuestExperience #Marketing #DataDriven

🔍 Content Filtering for Guest Wi-Fi in Hospitality 🔍 Ensuring a safe and secure online environment for your guests is more important than ever. Our latest blog delves into the significance of content filtering for Guest Wi-Fi in the hospitality indu

🔍 Content Filtering for Guest Wi-Fi in Hospitality 🔍 Ensuring a safe and secure online environment for your guests is more important than ever. Our latest blog delves into the significance of content filtering for Guest Wi-Fi in the hospitality industry. Discover how content filtering can: 👉 Enhance guest experience by providing a secure browsing environment 👉 Protect your network from malicious content 👉Maintain your brand's reputation 👉Learn about best practices and strategies to implement effective content filtering in your venue. Read more: https://bit.ly/3WwFhYc #Hospitality #GuestWiFi #ContentFiltering #CyberSecurity #WirelessSocial #SafeBrowsing

💡FEATURE SPOTLIGHT 💡 Give your guests a personalised experience when they login to your in-venue Wi-Fi 🛜 With Wireless ONE, tailor the landing page to match your customers' preferences by creating custom journey flows based on their survey respon

💡FEATURE SPOTLIGHT 💡 Give your guests a personalised experience when they login to your in-venue Wi-Fi 🛜 With Wireless ONE, tailor the landing page to match your customers' preferences by creating custom journey flows based on their survey responses. Are you Wireless Social customer - get in touch with our CS team to get your custom journey flows set up today! Not a Wireless Social customer yet? No problem - you can take your guest experience to another level by getting in touch with us: https://bit.ly/4cOVeOu

Enhance your venue's game day experience with Predictor - the ultimate tool seamlessly embedded in your Guest Wi-Fi login journey. Whether you're hosting football fans for the Euros or racing enthusiasts for the British Grand Prix, Predictor helps you en

Enhance your venue's game day experience with Predictor - the ultimate tool seamlessly embedded in your Guest Wi-Fi login journey. Whether you're hosting football fans for the Euros or racing enthusiasts for the British Grand Prix, Predictor helps you engage sports fans, drive brand awareness, and capture valuable data. Plus, boost your revenue along the way! Take your guest experience to the next level 🚀 Learn more: https://bit.ly/45L3Za0 #Predictor #GuestWiFi #GameDayEngagement #Euros2024 #BritishGrandPrix #SportsTech #BrandAwareness #DataDriven #RevenueBoost

Phew, what a day! Our team have just about recovered from Hospitality Kicks yesterday, and we'd love to say a massive THANK YOU to everyone involved. From the players, charities, referees, sponsors, volunteers, guests and physios, to the food and drink v

Phew, what a day! Our team have just about recovered from Hospitality Kicks yesterday, and we'd love to say a massive THANK YOU to everyone involved. From the players, charities, referees, sponsors, volunteers, guests and physios, to the food and drink vendors providing refreshments in the roaring heat, and everyone else involved who helped make the day unforgettable! 🙏 🏆Congratulations to Stonegate Group, who clinched a double celebration, winning both the men's tournament and the women's tournament - it was well deserved! Also thank you to Access Hospitality for headline sponsoring a whopping £20,000 to support our cause this year. #servinghospitality That's over and out for Hospitality Kicks 2024 - we'll see you all again next year! ⚽

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Our Story

Wireless Social is a leading provider of guest Wi-Fi, analytics, and marketing solutions to the UK Hospitality sector. We work with businesses of all sizes, from small independents right through to some of the most recognisable brands such as TGI Fridays, Carluccio's, Leon, Zizzi, Ask Italian,Patisserie Valerie, Marco Pierre White, and many more. Wireless Social believe in collaboration, that's why we have integrated with over 50 of the leading hospitality technology providers, ensuring that we can form part of any complete solution for our customers and to consistently add value.