Assistify

04/10/2024

Why do I love providing an AMAZING customer service? ⭐⭐⭐⭐⭐

Well, this is where I shine. Shine bright like a diamond💎

And because of this, unfortunately in some cases, I can spot poor customer service a mile off.

😠 It’s my nemesis, my pet hate, the “thing” that frustrates me the most, as those around me have witnessed many times!

When I come across poor customer service, I analyse the situation. I pull it apart.💪🏼 I go over in my head what should have been done. How the situation should have been handled.

Remember, giving an excellent customer service is key.

✅ We need returning custom.

✅ We need these customers singing our praises and encouraging others to use our services.

✅ We need positive feedback on our socials.

✅ Most importantly, we need to feel good about ourselves, knowing we have done the best by our customers.

If you’re not spending enough time reaching out to your customers and feel you’re lacking communication with clients, reach out to me.

20/04/2022

Your job on social media is to stay at the top of the prospect's mind until they become a customer. This is much easier said than done, so here are five strategies for using social media to stay top of mind at all times. Examine whether you can incorporate at least one of these strategies into your sales strategy.

1) Publish consistently.
2) Share educational content.
3) Be social on social media.
4) Create opportunities to interact.
5) Make social videos.

06/04/2022

Social media analytics (SMA) refers to the approach of collecting data from social media sites and blogs and evaluating that data to make business decisions.

This process goes beyond the usual monitoring or a basic analysis of retweets or ‘likes’ to develop an in-depth view of the consumer.

If you're going to analyse your social media data, you need to make sure you're posting regular and valuable content. Without content, there won't be any data to analyse and you won't be able to learn much.

Do you need help with your business social media? Contact us to find out how we can help you build your audience.

26/03/2022

People expect businesses to be available on social media and to seek out their social accounts for customer support – and more than that, about half of social media users want brands to respond to them on social media within three hours.

Are you able to respond quickly enough to keep your customers happy?

23/03/2022

Guy has a good point, but actually, images or videos aren't always necessary and sometimes plain text posts can get more reach and interaction than those with images.

When you're trying to drive business, one of the simplest methods to create leads is to promote gated content on social media.

Social media is an excellent platform for disseminating your information, and by creating posts that bring people to a landing page where they are invited to fill out a form, you can create new leads and nurture current ones in your marketing database.

One of the most important aspects of this strategy is to ensure that your social updates contain material that piques the attention of your followers.

Use photos, gifs, or statistics to visually express your contents message.

Do you need help with your social media posts? Contact us to find out how we can help you.

19/03/2022

People who like, comment on, and share your social media posts introduce your content to new audiences—their friends and followers. When anything gets viral, it takes this idea to the next level.

Individuals share your content with their networks, and their networks share it with their networks, and your content spreads over the internet, perhaps garnering hundreds or even millions of shares.

This exposure is especially essential because, in a world where there is far more content than any one person can possible read, a friend's social sharing serves as a form of pre-screening.

Of course, becoming viral is a challenging task, but it would be practically impossible without the help of social media.

Being on social media enables your followers to assist you in achieving this aim...

What's your favourite viral marketing post?

18/03/2022

Your social accounts are an important part of your sales funnel, which is the process through which a new contact becomes a customer.

Social networks will become increasingly valuable for product discovery and ecommerce as the number of individuals using social media grows and social sales technologies evolve.

The moment has come to integrate your social marketing activities with your sales objectives.

Too busy to manage your own social media? Contact us to see how we can help you.

14/03/2022

You have the ability to connect with your fans and followers every time they use social media.

By maintaining an entertaining and educational tone in your social posts your followers will be pleased to see your content in their feeds.

Regular, interesting and valuable posts will keep you front of mind so you're the first business they think of when they're ready to buy.

As a business owner, you may find it difficult to post regularly and in real-time. A scheduling tool can help you arrange your social media posts ahead of time.

Need help with your social media management? Contact us to find out how we can help you.

23/02/2022

Getting your audience to learn more about your business is important.

Social media platforms can be the perfect tool to get those visitors to your website, your landing page and ultimately, onto your mailing list!

It can be tempting to repurpose content across the different platforms, but the audiences of Facebook will expect different content to those on TikTok or LinkedIn.

Think about the type of content and the way you come across on the different platforms as what works in one place might not be appropriate in the other.

21/02/2022

Learning from others, whether it's their good ideas or their mistakes is a great benefit of using social media in your business.

When was the last time you checked out your competition?

Whether it's special offers they're running or great ideas on presenting the benefits of working with them.

There are no rules to say you can't learn from others and improve your own marketing!

19/02/2022

Are you using social media to engage with your clients?

It might feel good to tell the world about what you do, but more than what you do, they care about who you are.

When you talk to your audience you can also find out lots about how you can help them better.

One of the best ways to determine consumer satisfaction is through gathering direct input.

The majority of consumers will not provide unprompted feedback unless they are extremely pleased or dissatisfied.

You can use social media to interact directly with your clients, either on your own posts, or by being present where you customers hang out.

Remember to engage with your audience on your own posts as well as in the posts of others.

17/02/2022

We love a good statistic! Thanks to The Independent, we have one to share and it was a bit of a shocker!

40% of businesses are unaware of how to advertise on Social Media!

That's a lot of business owners not connecting with their target audience because they don't understand how to use the platforms.

If you know someone who needs some help, send them our way! We'd love to help more small businesses to get their message out into the world!

14/02/2022

Social media marketing can help increase your website traffic, but all social media platforms have a different purpose and a different audience.

Experiment with different content and tone depending on the platform.

Create unique content specifically for the platforms you’re using.

What's your preferred type of content to consume?

25/12/2021

Merry Christmas all!

#

16/07/2021

Are you fed up of doing the boring stuff?

Did you get into business to process loads of admin behind the scenes?

I’ll bet the answer is no! You got into your business because you were good at what you do!

This kind of work is an inconvenience to you, stealing your valuable time, stopping you developing your business and making sales. But is there enough work to justify a full time, or even part-time member of staff?

And what about the other responsibilities that come with hiring employees?

With a VA there’s

❌ No payroll
❌ No holiday entitlement
❌ No sick pay
❌ No IT equipment and software
❌ No training costs
❌ No staff insurances
❌ No office space needed
❌ No HR headaches

✔ Outsource to a Virtual Assistant. Get in touch. Find out how I could help.

[email protected]

08/03/2021

Happy International Women's Day to all you lovely ladies out there.

My network is full to the brim of strong, supportive and inspirational women.

I can’t name you all, I will run out of characters, but you know who you are.

Thanks to each and every one of you, it’s great to be connected.

01/02/2021

Celebrating our work anniversary 🌟

One year in! Thank you to everyone who has been there for us, supported us and had faith in us.

We couldn't have got this far without you. The network around us has been invaluable.

Thank you 🙏🏼

01/01/2021