Citizens Advice East Lancashire

19/12/2025

🎄 A Little Festive Break

Today, our Citizens Advice East Lancashire offices and drop-ins are closed as our team comes together for a Christmas lunch.

Thank you for your understanding, and we hope you’re enjoying the festive period too! ❄️

18/12/2025

Closure Notice❗️ for Our Futures Park – Bacup Drop-In ☃️

Due to the Christmas holidays, there will be NO drop-in session in Bacup – Customer Services Hub, Futures Park tomorrow (Friday, 19th December).

We’ll be back on Wednesday, 7th January 2026.
Until then, we wish you all a very Merry Christmas and a Happy New Year! ❄️☺️

17/12/2025

📢 Drop-In Session in Colne Tomorrow
Citizens Advice East Lancashire will be at Colne Family Hub on Thursday 18 December for a drop-in session.

We will be there from 9:30am to 12:00pm. 🕥
No appointment necessary – just drop in. 👋

📍Address: Colne Family Hub, Walton Street, Colne BB8 0EL
Pendle Family Hub

17/12/2025

Find yourself getting cross? Your mental
health is as important as your physical
health and your brain’s health is really
important! 💪🧠

Resources online are a great place to
start in understanding your mental
health, finding support through groups
and discovering activities to boost your
mood. 🙂

Find out more here about how good
health can start online. ✅👇🏻

https://www.healthierlsc.co.uk/ICB/goodhealthstarts/online/mental-health

17/12/2025

⚠️ Winter Fuel Payment Scam Warning ⚠️

If you receive a text message about Winter Fuel Payments, it’s a scam.

You do not need to register or apply…these payments are made automatically!

Find out more ⤵️

https://www.gov.uk/government/news/pensioners-warned-to-stay-alert-as-winter-fuel-payment-scams-surge-by-over-150

Pensioners are being warned to look out for Winter Fuel Payment text message scams following a surge in activity from opportunistic criminals ahead of next month's payments.

16/12/2025

Face-to-face drop-in session tomorrow at the Customer Services Hub, Futures Park, Bacup (OL13 0BB)
🕒 10:30 AM – 1:00 PM

Drop in to chat with us, get advice, and find support. 👋

16/12/2025

There is always someone available to
listen. 🫂

Early support can prevent mental health
crisis for children and young people.

Direct them to online tools such as the
NHS app and helplines for advice and
support. ✅

Find out more here about how good
health can start online. 👇🏻

https://www.healthierlsc.co.uk/ICB/goodhealthstarts/online/mental-health

15/12/2025

Generalist and Household Support Fund Drop-In Session in Nelson – Tomorrow 🔔

🕥 10:30am – 12:30pm
📍 Nelson Business Centre, Cross Street, Nelson BB9 7NN

No appointment needed!

Please press 24 and you will be invited into the reception, where someone will come down to collect you. 😊

14/12/2025

Watch out for HMRC scams❗️
Fraudsters pose as HMRC via text, email, or calls saying:
• You’re owed a refund
• You owe tax

⚠️ HMRC won’t ask for personal or financial details by text or email or pressure you to act quickly. Stay alert!

If you get a suspicious message, don’t respond…report it instead! 📢

Learn how to spot HMRC scams here: 👇

https://www.gov.uk/government/publications/phishing-and-bogus-emails-hm-revenue-and-customs-examples/phishing-emails-and-bogus-contact-hm-revenue-and-customs-examples

11/12/2025

Join us today at the Colne Family Hub for our drop-in session offering support with Tax, Benefits, National Insurance, Pensions, Self-Assessment, HMRC app, Government Gateway and more. ✅

We will be there from 9:30am to 12:00pm. 🕥

No appointment necessary – just drop in. 👋

📍Address: Colne Family Hub, Walton Street, Colne BB8 0EL

11/12/2025

Join at the Colne Family Hub for our drop-in session offering support with Tax, Benefits, National Insurance, Pensions, Self-Assessment, HMRC app, Government Gateway and more. ✅

Every Thursday from 9:30am to 12:00pm. 🕥

No appointment necessary – just drop in. 👋

📍Address: Colne Family Hub, Walton Street, Colne BB8 0EL