Social Firefly

08/01/2026

This is your sign to celebrate brilliant people in 2026 🎉

Here’s what one of our clients had to say about our Senior Social Media Manager Sarah, who has been with us 4 years this month (wowsa!):

"A trusted source of social media knowledge, with an incredible eye for spotting emerging trends and turning them into strategies that actually land.

Her insight into audience engagement has made a real impact, and working alongside her has been a joy and a learning curve in the best possible way."

Huge thanks to Sarah for 4 years of being bloody brilliant and to our clients for such generous feedback ❤️

06/01/2026

Ah, the comments section. Mostly lovely. Occasionally helpful. And sometimes… not so much 😅

If you’ve ever stared at a negative comment wondering what on earth to say back, you’re not alone.

The good news? Negative comments don’t have to be awkward, stressful or damaging. With the right response, they can actually build trust. ❤️

Swipe 👉 to find out how to respond without getting defensive, disappearing, or making things worse.

02/01/2026

Trying to squeeze an entire year into one reel? Challenge accepted.

It started with snow and ended in an escape room but we promise there was a lot of work in between. 😉

Thanks for being part of our 2025. Here’s to an even more social 2026 🎉

24/12/2025

2025 in photos 📸

What a year. Where do we even start…

From James taking the stage at industry events like Social Day, BBBC and SEMantics, to us packing up and moving to Freedom Works (because yes, we do like being beside the seaside 🌊).

We continued supporting some truly wonderful clients - celebrating milestones with Brighton Philharmonic at their centenary finale, getting hands-on with Toupret UK's products, welcoming new clients and completing the Help to Grow business course.

We raised money for our awesome client Beat during Eating Disorder Awareness Week, took over the Brighton Chamber socials for the Summit for the second year running (and casually met Clive Myrie 🤯), and delivered discovery days, strategy sessions and social workshops galore.

James and Mel even returned to their roots at Sussex Police for a day of training.

Sigh …and that’s not even half of it.

We LOVE what we do! Bring on 2026! 💫

03/12/2025

Last week we popped over to visit our friends and clients at Toupret UK for a proper behind-the-scenes day. 🎥

Mark gave us the full tour of all things filler, and honestly… we’re now pretty close to calling ourselves experts.

James also had a nostalgic moment in a hazmat suit 🚔.

And beyond the fun bit (onto the really fun bit), we looked back on the year and started planning for 2026. How is that next month already?!

After five years of running Toupret’s socials, days like this are our favourite — getting hands-on, learning more, and doing what we are experts at: bringing their brand to life online. 🤝✨

02/12/2025

02/12/2025

"One good day can change the way you feel about every other day." - Esther, mum to Daniel.

Last week Family Fund's Winter Fundraising campaign: One Good Day launched.

For Daniel, his mum, dad Charles, and brother David, one good day meant a trip to the zoo. A day filled with laughter, connection, and joy. A break from the daily challenges they face, and a moment to just be a family.

We were really proud to work in collaboration with MOREVER to create and deliver this campaign for Family Fund - a UK wide charity providing grants and services to families on a low income raising disabled or seriously ill children and young people.

Follow Family Fund to watch Daniel's story and find out how you can give families like his a break from the daily challenges they face, and a moment to just be a family.

12/11/2025

What. A. Day. 💥

Build & Thrive brought together some of Eastbourne’s brightest small business owners for a morning full of ideas, energy and proper community spirit.

James from our team had the joy of facilitating the event — keeping the energy flowing and leading a session on referral marketing, all about turning great work (and great relationships!) into lasting growth. ✨

The line-up was brilliant:
🌊 Stu Davies (Creative Bloom) kicking things off with how to get found online
🔧 Steph & Debbie from Stebbington Ltd on streamlining the customer journey
⚡ Kris Dann (Dann Electrical Services) and 🏗 Sarra Hawes (Hawes Construction Group) sharing inspiring stories of growth, teamwork and visibility

Huge thanks to the amazing team at Freedom Works for inviting us to be part of it and for creating such a supportive space for local businesses to connect. 💛

We loved every minute — and can’t wait to keep supporting businesses through the free follow-on mentoring in the weeks ahead. 💪

Here’s to building, connecting and thriving — together. 🙌

07/11/2025

Merry Mel day! ✨

Today we're celebrating our brilliant co-founder, operations director, chicken wrangler, networker and business developer extraordinaire, Mel on her birthday! 🎉

Happy birthday and we hope you have the absolute best time off.

06/11/2025

What if we just had best ever? 🤩

Well, we'll all just have to do even better next year!

Thank you so much to every single speaker, workshop facilitator, sponsor and attendee. It's been a blast and we've loved every second.

This is signing off. 🫡