Electronic Markets - The International Journal on Networked Business

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Electronic Markets - The International Journal on Networked Business

Electronic Markets (EM) is a scholarly journal edited at Leipzig University, Germany | IF 6.8 (2024) Gallen, Switzerland and the University of Leipzig, Germany.

Electronic Markets - The International Journal on Networked Business (EM) is a fully double-blind reviewed academic journal addressing the relationship between advances in information and communication technology, new forms of value creation, and social change including societal and legal issues. Electronic Markets (EM) is a quarterly journal edited at the University of St. We are published by Spr

inger (starting with Vol. 19 (2009)). The last Journal Citation Report 2021 lists EM with an Impact Factor of 6.017. Editors-in-Chief:
Prof. Dr. Rainer Alt, University of Leipzig, Germany,
Dr. Hans-Dieter Zimmermann, OST Eastern Switzerland University of Applied Sciences, St. Gallen, Switzerland.

22/12/2025

As 2025 draws to a close, Electronic Markets has once again proven itself to be a leader in its field.

Our journal's growth is a clear testament to the dedication of our entire community.

We are especially grateful to our editors and reviewers. Their tireless efforts allowed us to manage an unprecedented volume of submissions while maintaining the highest standards of academic rigor.

We would also like to express our sincere gratitude to
- Our authors for choosing our journal as a platform for their works.
- Our readers for your continued engagement and sharing of our work within your networks.

We will continue to publish high-quality and highly relevant research papers in 2026.

We wish you and your families a wonderful holiday season and a prosperous New Year!

18/12/2025

New research has been published: "Supply chain risk management automation: A literature review" by Suman Kumar Das & Marco Perona, Università degli Studi di Brescia.
https://doi.org/10.1007/s12525-025-00844-1

In today’s volatile global supply chain landscape, ensuring business continuity requires robust risk management strategies and the effective integration of emerging technologies. A new study in Electronic Markets provides a systematic literature review of the automation of supply chain risk management (SCRM) through Industry 4.0 applications. Through an analysis of existing research, the authors evaluate how specific technology groups support the five critical stages of risk detection, assessment, mitigation, monitoring, and handling. Their findings suggest that, although the field is expanding, implementation remains in its early stages. This implies that managers should carefully evaluate the maturity of technologies before investing in them. This review identifies under-investigated areas and provides a roadmap for future scholarly research on digitalized risk resilience.

Read the full article to explore the detailed analysis and future research directions.

15/12/2025

We have published a new research paper: "Value co-creation on networked platforms — A service-dominant logic analysis of the Alexa Assistant ecosystem" by Rainer Schmidt, Rainer Alt & Alfred Zimmermann.
https://doi.org/10.1007/s12525-025-00812-9

The rise of assistant platforms like Amazon Alexa has fundamentally changed how users access third-party services and how value is created within digital ecosystems. In this study, the authors use Service-Dominant Logic (SDL) as a theoretical framework to analyze these complex, networked environments.

The study systematically analyzes how platform design facilitates resource integration and actor collaboration, effectively bridging the gap between SDL’s theoretical axioms and their practical application. Key contributions include identifying how platforms operationalize SDL principles and deriving actionable implications for designing and managing networked platforms. Additionally, the research offers a structured methodology for analyzing cross-platform value co-creation.

11/12/2025

We have published new research: "Beyond one-size-fits-all: Empirical evidence on the heterogeneity of equity crowdfunding investors’ decision drivers" by Daniel Berliner, Rotem Shneor & Andreas Wald, School of Business and Law, University of Agder, Norway.
https://doi.org/10.1007/s12525-025-00856-x

Is the "crowd" in equity crowdfunding truly homogeneous? This empirical study challenges the assumption that all investors use the same decision-making criteria.

By analyzing over 14,000 investment decisions, the authors developed a behavioral framework that identifies four distinct profiles: Friends and Family, Hobby Retail Investors, Niche Interest Angels, and Speculative Angels. The results show that these groups weigh informational cues, such as minimum ticket size, equity offered, and team traits, very differently. This research provides vital guidance for platforms and entrepreneurs seeking to optimize fundraising by moving beyond a "one-size-fits-all" strategy.

Read the full analysis to understand the heterogeneity of investor decision drivers.

09/12/2025

We have published the preface for our topical collection: "Blockchain and electronic commerce: Transforming networks, platforms, and value creation" by Maria Madlberger, Run Niu & Ying Fan.
https://doi.org/10.1007/s12525-025-00851-2

Blockchain technology has the potential to significantly enhance trust, efficiency, and transparency within the digital economy. However, a unified understanding of its applications is still developing.

We are pleased to present the preface of this collection, which examines how decentralization and immutability are reshaping value creation in e-commerce. This publication synthesizes five articles that move beyond anecdotal evidence to provide foundational insights into networked business and interorganizational collaboration. The collection explores the opportunities and risks of innovative coordination in this rapidly evolving field of research.

We invite the IS community to review these contributions to better understand the future of platform ecosystems and security.

Topical collection: https://link.springer.com/collections/hhdfebjhje

08/12/2025

We have published new research: "Exploring the role of social bots in cryptocurrency manipulation: Machine learning insights from the LUNA crash" by Yanzhen Yu, Rui Zhou, Rongchuan Jiang & Feng Li.
https://doi.org/10.1007/s12525-025-00849-w

How significant is the influence of automated agents on digital currency volatility? This new study examines the mechanisms of market manipulation by analyzing the 2022 LUNA crash.

By applying machine learning algorithms to thousands of interactions on X (formerly Twitter), the authors found that the sentiment expressed by social bots was a much better predictor of price dynamics than the sentiment expressed by human accounts. The study explains how these bots use mixed emotions to trigger herd behavior among investors and act as a catalyst for market instability. These findings provide valuable insights for the future governance of cyberspace and the regulation of digital assets.

05/12/2025

We have published an invited paper: "AI-powered smart tourism 2.0: A 10-year retrospective and updated model" by Chulmo Koo, Seunghun Shin, Ulrike Gretzel & Zheng Xiang.
https://doi.org/10.1007/s12525-025-00847-y

Ten years after the definition of smart tourism was established, the landscape has fundamentally changed due to rapid digital transformation and the rise of generative AI. This newly published study provides a comprehensive retrospective on the field, acknowledging the acceleration driven by the global pandemic and recent technological advances. The authors introduce the "AI-powered smart tourism 2.0" framework, which incorporates large language models and metaverse technologies into an updated, integrated model. By connecting past foundational concepts with future possibilities, the study addresses emerging challenges in tourism experiences, industry practices, and governance. This article serves as a critical guide for researchers and policymakers navigating this era of profound technological change.

04/12/2025

We have published new research: "Driving business value through people analytics: Literature review and research agenda from an information systems perspective" by Sven Bottesch, Chiara Schwenke, Maximilian Foerster & Mathias Klier, University of Ulm.
https://doi.org/10.1007/s12525-025-00842-3

Although people analytics provides a powerful, evidence-based approach to human resource management, many organizations still struggle to mature and unlock demonstrable business value. Our latest publication in Electronic Markets addresses this challenge by leveraging the "dual lens" approach of the information systems discipline, which is situated at the intersection of technology and management.

Through a systematic review of 122 IS papers and a broader bibliometric analysis of over 1,600 works, the authors identify an historical divide between technological and managerial research streams. To help bridge this gap, the study proposes an integrative framework and forward-looking research agenda centered on aligning human resource management (HRM), data technology, and employee resources. This article provides essential guidance for researchers and practitioners who want to understand the drivers of business value in the modern digital workplace.

02/12/2025

We have published new research: "Enhancing gamified experiences in online service platforms: Exploring the impact of extrinsic gamification design elements" by Yimei Zhou, Zhanhe Zang, Keyi Wang & Yu Gu.
https://doi.org/10.1007/s12525-025-00852-1

In the experience economy, bridging the gap between digital engagement and physical service consumption remains a critical objective. In our latest Electronic Markets publication, we investigate how specific extrinsic gamification elements—ranging from reward giving and badge upgrading to team tasks and meaningful stories—influence customer engagement and psychological needs.

Using Self-Determination Theory as a framework, the study analyzes data from a gamified tourism assistant app to determine its impact on revisit and word-of-mouth intentions. The authors also examine how environmental factors, such as perceived susceptibility to public health crises, moderate these effects. The findings have valuable implications for designing platforms that effectively integrate online and offline experiences.

We invite you to read the full article to gain a deeper understanding of the mechanics of extrinsic motivation in service platforms.

01/12/2025

New research has been published: "Orchestrating role-specific capabilities in SaaS platform innovation: A mixed-methods study of digital solution designers" by Zhi Yang, Yuanhan Gu & Sai Xie.
https://doi.org/10.1007/s12525-025-00854-z

The success of SaaS platform innovation increasingly depends on the effectiveness of intermediary roles. Our latest paper investigates the specific capabilities that drive the performance of Digital Solution Designers (DSDs) operating in these ecosystems.

Using a rigorous mixed-methods approach involving Grounded Theory, Latent Dirichlet Allocation (LDA), and Analytic Hierarchy Process (AHP), the authors conceptualize and validate a framework comprising four core capabilities: cross-domain requirement analysis, low-code platform application development, understanding of value co-creation, and data-driven decision-making. The research reveals that, although all four positively influence development performance, data-driven decision-making is the strongest determinant of success.

This study clarifies the microfoundations of hybrid digital roles, enriching the literature on platform orchestration and providing clear guidance for talent development in platform-centric digital transformation.

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27/11/2025

We have published a position paper: "A revised framework for digital transformation strategies: Contemporary insights and future research pathways" by Bastian Wurm, Christian Matt, Alexander Benlian & Thomas Hess.
https://doi.org/10.1007/s12525-025-00838-z

As organizations accumulate a decade of experience in digital transformation, the strategic landscape continues to evolve rapidly. In light of recent technological advancements, such as artificial intelligence, and the growing importance of organizational identity, this new study revisits the widely cited framework by Matt et al. (2015).

Through an analysis of three successful transformation cases, the authors propose a revised framework for digital transformation strategies. Notably, the updated model integrates digital innovation logic and establishes identity as a central dimension. This article provides valuable insights for scholars and corporate decision-makers navigating complex digital initiatives.

25/11/2025

New research has been published: "Automation and augmentation in professional services: Exploring the impact of financial self-service technology" by Sophie Altrock, Anne-Laure Mention & Tor Helge Aas.
https://doi.org/10.1007/s12525-025-00835-2

We are pleased to announce a new publication addressing the strategic integration of smart technologies within professional services. As firms increasingly adopt robo-advisors, the challenge lies in balancing automation with augmenting human workers.

This qualitative study demonstrates that self-service technology (SST) can drive automation and enhance human capabilities simultaneously through hybrid service models. The authors identify six pivotal factors across technical, organizational, and external dimensions to guide firms in effectively adopting RAs. By offering specific, firm-level actions, this research provides a comprehensive framework for navigating digital transformation in the financial sector.

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Electronic Markets - The International Journal on Networked Business (EM) is is a fully double-blind reviewed academic journal addressing the relationship between advances in information and communication technology, new forms of value creation, and social change including societal and legal issues. Electronic Markets (EM) is a quarterly journal edited the University of Leipzig, Germany. We are published by Springer (starting with Vol. 19 (2009)). The last Journal Citation Report 2017 lists EM with an Impact Factor of 3.818 for 2017.