17/05/2023
With billions of daily users, it is no wonder Facebook's chatbots are captivating the tech world. They have now been recognized as a powerful marketing tool among companies of all kinds, across the globe. But, what is the best way to include chatbots into your marketing mix? Despite this still being a learning curve for many, I've put together a list of 10 Facebook Messenger chatbot marketing tips so that you can get a head start with this new trend.
Adapt your chatbot according to customer feedback.
Use a chatbot builder which enables you to change and update your bot easily. Reach out for feedback from your customers, especially in the early stages of your bots launch. Incorporate this feedback at the end of each chat, giving your customers the option as to whether or not they'd like to participate. Use this feedback to generate smarter, more personalized notifications. Chatbot growth is an exciting challenge that many organizations are currently going through. By following the tips above you will be able to act as a leader in the field of bot development while maintaining a happy relationship with your audience.
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