10/07/2024
🛡APPLY ONLY IF YOU HAVE EXCELLENT COMMUNICATION SKILL IN ENGLISH.
🛡Apply only if you are comfortable working at NIGHT SHIFT (Bangladesh Time 8:00PM to 5:00AM).
🛡**"Male" and "Female" are allowed to apply **
Job Context:
You will work in a fast-paced and dynamic environment, where you will need to have excellent communication, listening, and problem-solving skills. You will also need to be flexible, adaptable, and courteous at all times. You will work as part of a team, but also independently, and meet performance and quality standards.
🛡 Job Responsibilities:
• Manage large amounts of outbound calls to USA/ Canada customers in a timely
manner.
• Follow communication "scripts" when handling different topics.
• Receiving customers enquiries, selling services/ products over telephone as per the
instruction
• provided.
• Meet personal/ team qualitative and quantitative targets.
🛡 Employment Status:
• Full-time
🛡 Vacancy: 10
🛡 Educational Requirements
• Bachelor degree in any discipline
• level/ A level/ HSC
• Training/Trade Course: English Speaking, IELTS
🛡 Skills Required:
• Fluent in speaking English, Sound knowledge of essential software like MS Word, MS Excel, Email, etc Call Centre Supervision/ Management, Excellent in Operating Computer.
🛡 Experience Requirements:
• At least 1 year. (Freshers are also welcome to apply)
• The applicants should have experience in the following area(s):
• Call Center, Customer Care, Customer Support through Phone, International Call Center
🛡 Additional Requirements:
• Age at least 20 + years
• Male and Females are allowed to apply
• Good punctuality
• Customer service experience
• Confident, with very good telephone etiquette (past experience preferred).
● Sales knowledge both product and service
• Customer retention service
• Able to work as a team and as an individual
• Time Management i.e. balancing work equally to ensure it is complete on time
• Professional attitude
• Reliable, self-motivated and enthusiastic.
• Comfortable using MS Office and basic internet applications (E-Mail, Internet Browser,
Chat software, etc.)
• Ability to multitask
🛡 Job Location
🖲 548 West Shewrapara, Shamim Sharani, Mirpur, Dhaka 1216
Salary
15000TK - 20000TK
Facilities:
🔷2 Festival Bonus After 6 Months Probation Period
🔷Compensation & Other Benefits
🔷Weekly 2 holidays
🔷 Exclusive Sales/Telemarketing training will be provided without fees.
🔷Sales Commission.
🛡🛡 To apply drop your CV at 📧 [email protected] 🛡🛡