The Operations Genius

The Operations Genius We help you focus more on your genius. A business partner of choice for startup and scaling business owners.

Our professional, experienced, and reliable Operations Genius Virtual Assistants Team will help you manage your digital marketing, social media, content, and design, IT support, and general administration needs. We use our geniuses to expertly provide needed support services so that business owners can focus more on their own GENIUS in improving their lives and business!

18/11/2025

The moment I stopped forcing my business… everything finally clicked.
When Harry Sardinas invited me onto the Unstoppable Podcast, I didn’t expect the conversation to hit so many raw, honest parts of my story.
But when he asked:
“What actually helped you build your business and grow as a leader?”
…I felt myself go straight into the real answer.

No filters. No pretending.
Because the truth is, my journey was anything but linear.

Here are the five steps that genuinely shaped me:

1. I followed my heart, even when the logic didn’t add up.
Leaving financial planning wasn’t easy, but alignment mattered more.
2. I finally embraced delegation.
There’s no perfect person, but there is a perfect team.
3. I grew from “business owner” into “leader.”
Two very different roles. Building culture changed everything.
4. I committed to a growth mindset.
If we don’t evolve, we stall.
5. And the biggest one, alignment.
Not pushing. Not forcing.
But listening to my inner compass and building from intention, not fear.

Thank you, Harry Sardinas, for inviting me onto the Unstoppable Podcast and creating space for such an honest conversation about leadership and business.

Full episode link below 👇✨
https://www.youtube.com/watch?v=IVNGO_rlXpA

13/11/2025

Sometimes leadership isn’t about having all the answers, it’s about having the patience to listen first. 👂💛

I remember one client who came to us with hesitation. They’d worked with VA services before and felt let down, assuming we were “just another one of them.” At that moment, I had two choices: defend our model or understand their story.

So, I chose to listen. Really listen. I acknowledged their experience, understood their perspective, and gently shared how our approach fills the gaps they’d faced before.

As the conversation unfolded, something shifted, their guard dropped, and trust began to grow. What started as doubt turned into a meaningful partnership built on understanding and empathy. 🌿
That’s the power of conscious communication. It’s not about convincing, it’s about connecting.

A big thank you to Thriving Women Interview: Uncomfortable Conversation for allowing me to share this story and explore the human side of leadership and business.
👉 Discover more about how we’re redefining virtual support with purpose and connection: https://crm.operationsgenius.net/widget/bookings/geniusdiscoverycall

11/11/2025

Building Trust Comes Before Strategy

When I was working as a financial planner, I learned something that still shapes how we support leaders and teams today:

Sustainable growth starts with trust.

Before any system, solution, or performance plan, people need to feel safe enough to be honest.
Safe enough to share what’s really happening beneath the surface.

I learned to listen beyond information, to understand emotion, intention, and the stories behind decisions.

At The Operations Genius, we carry this principle forward:

Trust first. Strategy second.
People first. Process follows.

This is how teams work in flow.
This is how leaders lead with clarity and heart.

I recently shared this perspective in the Thriving Women Interview: Uncomfortable Conversation, a space dedicated to real, grounded leadership dialogue. I’m grateful for platforms that allow us to talk about leadership as a human journey, not just a business function.

🔗 Learn more about how we support leaders and organisations
Insert link here https://crm.operationsgenius.net/widget/bookings/geniusdiscoverycall

06/11/2025

Growth doesn’t end, it evolves.

Over the past seven years, I’ve learned that leadership isn’t about doing more, it’s about coming home to yourself.
The more I led from alignment, the more I realised:
Legacy begins with how we love ourselves first.
When we lead ourselves with love, our teams, families, and communities feel it too.
That’s the ripple.
That’s the work.
That’s the message I’m here to share. 💛
Lead with love, and let it begin within.

🔗 Want to go deeper with this conversation?
Here’s where you can listen / learn / connect: https://www.youtube.com/watch?v=TF6R0NtfLE8
Learn more about how we help leaders and teams scale with purpose and clarity: https://crm.operationsgenius.net/widget/bookings/geniusdiscoverycall

04/11/2025

Claiming What’s Already Within

At The Operations Genius, we’ve learned that true leadership isn’t something you earn through titles, certifications, or accolades, it’s something you become through awareness.
For a long time, we didn’t use words like “conscious leadership” or “soul-aligned growth.”
Not because we weren’t living them, but because we hadn’t yet claimed them.

The truth is, the power, clarity, and consciousness we seek are already within us.
It’s only when we pause, reflect, and recognise our own inner knowing that we realise: we’ve been living it all along.
That’s what conscious leadership really is, leading from presence, purpose, and authenticity, not perfection.

And every system, team, and business we help build comes from that same space of awareness and alignment.
Here’s to claiming what’s already within, and building from the inside out. 💛

🎧 Listen to the full conversation here: https://www.youtube.com/watch?v=TF6R0NtfLE8
Learn more about how we help leaders and teams scale with purpose and clarity: https://crm.operationsgenius.net/widget/bookings/geniusdiscoverycall

30/10/2025

From Titles to True Leadership 💛

Looking back, we can see how much leadership evolves, not through titles, but through transformation.

When The Operations Genius first began, leadership looked very different.
It was about direction. Delegation. Deadlines.
We thought being a leader meant having the answers and giving the orders.
But the truth? That kind of leadership creates distance, not growth.
Over time, through challenge, reflection, and plenty of learning moments, we began to see that leadership is not about control, it’s about connection.
It’s learning to communicate with empathy, to give space for others to thrive, and to balance compassion with clarity.
There came a turning point, a deep realisation that being “nice” isn’t the same as being aligned.
That true leadership means setting boundaries, honouring your own energy, and leading from love and truth.

That’s when everything shifted.
Our culture changed.
Our systems evolved.

And The Operations Genius became not just a business, but a living example of conscious leadership in action. 🌿
A heartfelt thank you to Banya Barua for inviting me to share this evolution on your podcast, for creating a space where stories like this can be told with honesty, heart, and depth.

🎧 Listen to the full conversation here: https://www.youtube.com/watch?v=TF6R0NtfLE8
👉 Learn how we can support you https://crm.operationsgenius.net/widget/bookings/geniusdiscoverycall

28/10/2025

What I’ve Learned About Awards (And Why I Finally Went For It)

When I first started my business, seven years ago, I used to scroll through social media and see people posting about their awards.
And honestly? I didn’t get it.
I’d think, “That’s nice… but what does it actually do for your business?”
It looked great on the outside, but at that time, I only saw it from a very superficial level.
Then recently, during a conversation on Banya’s podcast (thank you so much, Banya, for having me 💛), we dove into this topic, and it reminded me of my own journey with awards and what they really mean.

Back then, I actually asked a specialist in the field: “If I’m already serving my clients and doing good work… why should I even apply for one?”
Their answer changed everything.
They explained that beyond credibility, awards help you establish authority, but more importantly, the process itself helps you grow.

Because when industry judges review your application, they see your business from a higher vantage point and offer insights you might have never noticed before.
That perspective alone was a breakthrough for me.

Growth has always been part of my soul’s mission, and at that moment, I realised it wasn’t really about the trophy.
It was about stepping out of my fear of being seen.
It was about saying, “I’m ready to own my work and share it.”

And with that courage, I went for it, and The Operations Genius was recognised as the Silver Awardee for Innovation (B2B Sector), acknowledged as the world’s first Fractional Operations service model. 🏆
But more than the award itself, it was a moment of alignment, a reminder that growth often begins when you finally choose to believe in yourself.
Thank you again, Banya, for opening up such a meaningful space to reflect on this.

👉 Watch the full video here: https://www.youtube.com/watch?v=TF6R0NtfLE8
👉 Learn how we can support you https://crm.operationsgenius.net/widget/bookings/geniusdiscoverycall

Build Momentum with Small WinsBig dreams are beautiful, but they’re built step by step, through intentional, soul-aligne...
23/10/2025

Build Momentum with Small Wins
Big dreams are beautiful, but they’re built step by step, through intentional, soul-aligned action. ✨
When you take a moment to celebrate small wins, you remind yourself that momentum comes from rhythm, not rush.

At The Operations Genius, we believe your systems should support your soul, not just your schedule.
That’s why we’ve designed services like Scalable Business Support Services and Flexible Virtual Assistant Plans, so you can stay in flow and focus on what truly matters.

We’re also deeply grateful to Influence Magazine for featuring our reflections on building momentum with meaning, not just motion. Thank you for amplifying stories that remind leaders to grow with purpose, not pressure. 💛
Let your systems hold the structure, while you stay centred in your zone of genius.

Ready to grow with more ease, clarity, and purpose?
👉 Learn how we can support you https://crm.operationsgenius.net/widget/bookings/geniusdiscoverycall
👉 Here’s the full feature here: https://online.flippingbook.com/view/654642814/

Redefining Success: Leading with Clarity and HeartWe’re so grateful to be featured in Influence Magazine, sharing our pe...
21/10/2025

Redefining Success: Leading with Clarity and Heart

We’re so grateful to be featured in Influence Magazine, sharing our perspective on what it truly means to build momentum with accountability and smart support. 🙏✨

At The Operations Genius, we believe performance isn’t about doing more, it’s about doing what matters most, with clarity, purpose, and focus.

So many leaders start the year inspired, only to find themselves mid-year buried in busyness. The truth? Momentum doesn’t come from constant motion, it’s built through alignment, accountability, and soul-led systems.

When you define success through soul-aligned metrics (not just vanity data), you free yourself to focus on what truly matters.
Thank you again to Influence Magazine for the opportunity to share our voice on conscious growth and leadership that feels human.

👉 Here’s the full feature here: https://online.flippingbook.com/view/654642814/
👉Learn more about our journey here: https://crm.operationsgenius.net/widget/bookings/geniusdiscoverycall

Wow, what a moment. 🌟The Operations Genius has been named Silver Winner, Company of the Year (Australia) in the 13th Ann...
16/10/2025

Wow, what a moment. 🌟

The Operations Genius has been named Silver Winner, Company of the Year (Australia) in the 13th Annual Best in Biz Awards International!

To be recognised among companies creating real impact, not just profit, means the world to us. Because from day one, our mission has been simple: to help leaders and businesses grow with heart, not hustle.
Every system we’ve built, every leader we’ve supported, every soulful conversation we’ve shared, it all led to this moment.

To our incredible team, clients, and community, thank you for believing in a different way to grow. 💛
Here’s to building businesses that feel as good on the inside as they look on the outside. 🌱

👉 Learn more about our journey here: https://crm.operationsgenius.net/widget/bookings/geniusdiscoverycall

We’re feeling incredibly grateful and proud today!The Operations Genius has been named Company of the Year (Silver Winne...
14/10/2025

We’re feeling incredibly grateful and proud today!
The Operations Genius has been named Company of the Year (Silver Winner) at the 13th Annual Best in Biz Awards International! 🇦🇺✨
This one’s special. Because it’s not just about recognition it’s about what it represents:
💛 Leading with heart.
💛 Growing with intention.
💛 Building systems that serve both people and purpose.

Being honoured among global innovators is such a beautiful reminder of why we do what we do every day helping businesses scale with clarity, humanity, and soul.
To our amazing team, our clients, and everyone who’s been part of this journey thank you. This win belongs to all of us.

Curious to know more? Drop us a DM, we’d love to connect https://crm.operationsgenius.net/widget/bookings/geniusdiscoverycall

09/10/2025

There was a time I carried my mistakes like heavy stones, replaying them, wishing I could rewrite the past.

But in one of the most healing conversations I’ve had lately, Chessa del Rosario reminded me of something powerful:
✨ Healing isn’t about fixing what’s broken. It’s about accepting what is.

That landed deeply.
Because for so long, I thought healing meant doing more, crying it out, meditating, journaling, but the truth is simpler and more freeing.

Healing is a choice.
Acceptance is the work.
And growth happens the moment we decide we’re no longer victims of our story, but the authors of it.
I’m so grateful to Chessa for inviting me to her podcast and holding such a grounded, loving space for this conversation.
If you’ve ever struggled to forgive yourself or let go of what “should’ve been,” this one’s for you.

DM us to learn more: https://crm.operationsgenius.net/widget/bookings/geniusdiscoverycall

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Baulkham Hills, NSW
215

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Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

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