Water Corporation

Water Corporation Welcome to the Water Corporation of Western Australia's page. Our services, projects and activities span over 2.6 million square kilometres.

We’re the principal supplier of water, wastewater and drainage services in Western Australia to hundreds of thousands of homes, businesses and farms, as well as providing bulk water to farms for irrigation. We have regional offices in Perth, Bunbury, Albany, Karratha, Geraldton, Northam and Kalgoorlie which allow our employees to provide a high level of professional expertise to customers. We have

over 2,700 employees and participate in alliances to manage an asset base of over $37 billion in water supply, wastewater, drainage infrastructure and bulk water for irrigation. We’re owned by the Western Australian Government and accountable to our sole shareholder, the Minister for Water, for delivery of our services in a commercial manner. Most of our surplus is returned to the government as a dividend to contribute to the development of the state, with the remainder reinvested in capital works. Water Corporation was created in January 1996, in a restructure of the water industry in Western Australia. The Water Authority in turn had been created in 1985 through a merger of the former Metropolitan Water Authority, which operated in Perth, the state capital, and the water and wastewater operations of the former WA Public Works Department. We’re the seventh successive agency to deal with these services in Perth, Western Australia.


*Purpose*

Our purpose is to provide sustainable management of water services to make Western Australia a great place to live and invest.


*Vision*

Our vision guides us to where we want to be in future, that’s:

- Safe for all:Our people and the community want our products, assets and operations to be safe for all, as no one should suffer harm from our business.

- Lowest total cost: Our customers and Government want us to deliver services they value, at the lowest whole of life cost, whilst keeping bills affordable and contributing back to the State.

- Lowest environmental impact: Our community and Government want us to reduce the impact our operations have on our environment to preserve it for future generations. Learn more at: https://www.watercorporation.com.au/About-us

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This page is managed by our Digital Community Team. We respond to on-topic comments and general enquiries Monday to Friday between 8.00am - 4.00pm, excluding public holidays.

- View our page rules here: https://www.facebook.com/notes/348915916417309/

- To check for water outages, please visit https://bit.ly/WC-Outages-Works.

- To discuss your bill or account, you can chat online with us via https://bit.ly/WCAccountEnquiries between 7am - 5pm weekdays or �13 13 85 8am – 5pm weekdays, excluding public holidays.

- For 24/7 support with water supply issues, faults, emergencies or security concerns, please visit https://bit.ly/WC-SupplySupport or �13 13 75.

- For waterwise enquiries, support and information is available via https://bit.ly/WC-WateringTopics or, �13 10 39 (24/7).

- For more contact options, please visit https://bit.ly/WC-OtherEnquiries.

Address

Perth, WA

Telephone

+61894202420

Website

Alerts

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Videos

⚠️ All Perth dam picnic areas are closed until further notice due to extreme weather and fire risk.⚠️ Please avoid these areas and observe all signage. Visit http://emergency.wa.gov.au for more info.

Keep your lawn hydrated longer while sticking to your watering days by adjusting your mower height to leave the grass a little taller. 🌱 Longer blades shade the soil and help it retain water. 💧 Find more waterwise gardening advice here >> https://bit.ly/HealthyLawn-WC

UPDATE: Friday 10 Nov 2023, 9.06am Churchman Brook Dam is currently closed [10 Nov] though we anticipate it will reopen the morning of Saturday 11 Nov. __________________________________________________________________ UPDATE: Wednesday 8 Nov 2023, 9.51am The following dam recreation areas are now open: - Victoria Dam - South Dandalup Dam - Mundaring Weir - Wungong Dam - Canning Dam The following remain closed today: - Serpentine Dam - North Dandalup Dam - Churchman Brook Dam __________________________________________________________________ ⚠️ The following Perth dam picnic areas will be closed until further notice due to predicted dangerous weather conditions. ⚠️ Please avoid these areas and observe all signage. Visit http://emergency.wa.gov.au for more info. Dam areas closed to the public are: - Serpentine Dam - Churchman Brook Dam - North Dandalup Dam - Wungong Dam - Canning Dam

Meet Laura, one of our Meter Readers. 💦 Her role involves walking 15 - 20kms a day (and sometimes more!) or driving meter to meter within a set area, to log water use readings for bills. 🚶 Here's a glimpse into her day to day. Learn about career opportunities with us here >> https://bit.ly/CareerHub-WC

Your watering days are based on the last digit of your street or lot number. 📮 Check yours here >> https://bit.ly/WateringDays-WC

We have over 5,000 employees providing essential services that span across 2.6 million sq km's, including remote areas in WA. We have regional offices in Bunbury, Albany, Karratha, Geraldton, Northam and Kalgoorlie. 💧 Meet a few of our regional employees, whose important work allows our vital services to flow across WA. Learn more about career opportunities across our state >> https://bit.ly/CareerHub-WC #UnitedByWater #NWW23 #NationalWaterWeek

Budget like a pro by signing up for direct debit automatic payments >> https://bit.ly/PaymentMethods-WC

Spring has arrived and there's no better time to get your sprinkler system sorted. 💦 🌱 We're currently offering customers in Perth and Peel rebates of up to $300 towards the purchase and set up of a weather-based irrigation controller. 🌧️ These systems use local weather stations to adapt your watering in real time, making them an easy way to save water. Learn more >> https://bit.ly/WaterwiseOffers-WC

Overpaid your account by accident? 🙈 This will result in a credit or, you can apply for a refund. Our simple refund application can be found on our website >> https://bit.ly/RequestRefund-WC

Streamflow is the amount of water entering our dams from our catchments and is measured by changing water storage levels. 💧 We need steady, regular rain in order to soak our catchments and get water flowing into our dams. Learn more >> https://bit.ly/RainfallAndDams-WC

Have you spotted our latest Splash of Colour in Thornlie yet? 🤩 Featuring on one of our pump stations, it portrays the Noongar spirit Waugal, the creator and protector of fresh water sources around Perth. 🐍 💦 The piece was painted by Badimia-Noongar-Yamatji artist Nerolie Bynder, and designed with help of students in the Waalitj Foundation's Deadly Sista Girlz program. 🙌 We're delighted to support the Deadly Sista Girlz Program, which operates in 17 schools across WA. #SplashOfColourWA https://bit.ly/SplashofColour-WC

Just like their sporting teams, English plants aren't good at handling the Australian heat. ☀️ 😎 We recommend picking waterwise natives for your garden instead, and backing the Matildas in tonight's semi-final. 💪 🌱 💦 #Matildas #FIFAWWC #AUSvENG

If it doesn't break down in a glass of water, it won't break down in our wastewater system. 😱 This #NationalScienceWeek we bring you our "what not to flush" experiment. Take a look at how these items break down when wet. 💧😮 Although they may seem similar, tissues, paper towels, serviettes, and even 'flushable' wet wipes don't break down in water like toilet paper does. 🧻 Remember to only flush the 3Ps - pee, poo and toilet paper - and pop everything else in the bin >> https://bit.ly/Flush3Ps-WC

A timely reminder to only flush your poo poo, TP, and oui oui's. 😉 Good luck to the Matilda's in today's quarter-final against France. We hope they flush the competition. 💪 #Matildas #FIFAWWC

This year, staff in our North West Region had the opportunity to learn from Clinton Walker at Ngurrangga Tours about the traditional stories of the land they work and live on. 🙌 💧 Our relationships and learnings from the Traditional Owners of our land are necessary for us to sustainably deliver our best services to the WA community. #NationalWaterWeek2022 #OurWaterStories

Local beach scenes and native flora and fauna were the inspiration behind these two new murals in Whitfords West Park, Kallaroo, and Whitfords East Park, Craigie. 🎨 🖌️ They're a part of our #SplashofColourWA program and are featured on two of our pump stations. 💧 Local artist Michael Hartley designed and painted the pieces with input from Year 3 and 4 students at Padbury Primary School. 🙌 The painted pump stations also highlight the journey water takes to be safely treated and delivered to residents. Learn more >> https://bit.ly/WC-SplashofColour

Meet Izaiha, a trainee turned drainage operator in our South West Region. 👋 Our traineeships allow you to work in a range of different areas, with on-the-job training and mentoring, opening doors to full time jobs. 💧 Applications are now open for our 2023 intake, learn more and apply >> https://bit.ly/3ypU8Hy

In the 2021-22 financial year we responded to over 819,000 customer contacts across phone, email, and webchat. ☎️ Learn more in our 2022 annual report >> https://bit.ly/WC-AnnualReport #CustomerServiceWeek

Last week we released our 2022 Annual Report. 📒 You can access the entire report and take a closer look at our performance and achievements over the last financial year here >> http://bit.ly/WC-Annual-Report

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Our Story

We’re the principal supplier of water, wastewater and drainage services in Western Australia to hundreds of thousands of homes, businesses and farms, as well as providing bulk water to farms for irrigation.

Our services, projects and activities span over 2.6 million square kilometres. We have regional offices in Perth, Bunbury, Albany, Karratha, Geraldton, Northam and Kalgoorlie which allow our employees to provide a high level of professional expertise to customers. We have over 2,700 employees and participate in alliances to manage an asset base of over $37 billion in water supply, wastewater, drainage infrastructure and bulk water for irrigation. We’re owned by the Western Australian Government and accountable to our sole shareholder, the Minister for Water, for delivery of our services in a commercial manner. Most of our surplus is returned to the government as a dividend to contribute to the development of the state, with the remainder reinvested in capital works.

Water Corporation was created in January 1996, in a restructure of the water industry in Western Australia. The Water Authority in turn had been created in 1985 through a merger of the former Metropolitan Water Authority, which operated in Perth, the state capital, and the water and wastewater operations of the former WA Public Works Department. We’re the seventh successive agency to deal with these services in Perth, Western Australia.

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