Reflecting on the insights and connections from MRF 2024! On 26th September, the event brought together industry leaders to explore the evolving landscape of retail and entertainment.
In this feedback video, Ibrahim Abudyak, CEO & Co-founder of The Smash Room, shares his experience of witnessing the incredible growth the industry has achieved in just five years. He highlights the engaging panel discussions that delved into shifting consumer behavior and how retailers and entertainment providers are adapting to meet these changes.
Thank you to everyone who made MRF 2024 a platform for meaningful dialogue and collaboration! The conversation continues as we gather in Riyadh on December 10 for the Saudi Retail Forum 2024.
visit https://lnkd.in/gJrFzGdb to learn more!
#MRF2024 #EventFeedback #RetailInnovation #ConsumerBehavior #SRF2024 #ThePowerOfNext
Reflecting on another remarkable edition of MRF 2024! On 26th September, the event brought together industry leaders and changemakers for an unforgettable experience.
In this feedback video, Mukul Yadav, Senior Director & Head-MENA at Gupshup, shares his thoughts on attending MRF for the third time, including the second in Dubai and one in Saudi Arabia. From insightful sessions to stellar speakers, Mukul highlights the consistent excellence that MRF delivers year after year.
As a panelist this year, Mukul appreciated the opportunity to engage in meaningful discussions alongside industry stalwarts. His excitement for the next edition in 2025 showcases the lasting impact of these gatherings.
Thank you to everyone who made MRF 2024 a success! The collaboration and conversations continue as we gear up to meet in Riyadh on December 10 for the Saudi Retail Forum 2024.
visit: https://lnkd.in/gJrFzGdb to learn more!
#MRF2024 #EventFeedback #RetailInnovation #CollaborationMatters #SRF2024 #ThePowerOfNext
Reliving the incredible moments of MRF 2024! On 26th September, industry leaders, innovators, and changemakers came together for an event that was truly inspiring.
In this feedback video, Tim Harrison-Jones, General Manager of LEGOLAND Dubai Resort, reflects on the event, emphasizing the importance of learning best practices from leading mall operators and understanding innovations like AI and design in retail.
As Tim shares, LEGOLAND Dubai’s core mission is to sell fun and create unforgettable memories for families with kids aged 2 to 12. Attending MRF 2024 provided valuable insights into how professionals are advancing their retail strategies—knowledge that will undoubtedly help enrich their offerings.
Thank you to everyone who made MRF 2024 a success! The conversation and the spirit of collaboration among the retail fraternity will continue as we meet in Riyadh on December 10 for the Saudi Retail Forum 2024.
visit https://lnkd.in/gJrFzGdb to learn more!
#MRF2024 #EventFeedback #RetailInnovation #CollaborationMatters #SRF2024 #ThePowerOfNext
As retail environments continue to evolve beyond traditional shopping centers, industry leaders came together at MRF2024 to explore #NextGenRetailSpaces and redefine the retail experience.
With shifting consumer behaviors and technological advancements shaping the landscape, this session provided critical insights into the future of retail.
Zeynep Sarsar, CRRP, Associate Director – Retail at CBRE MENA, moderated the discussion, drawing out key perspectives from the panelists on transforming retail experiences.
Ibrahim Abudyak, CEO & Co-founder of The Smash Room, spoke about embracing mall culture: “Initially, we felt the Smash Room didn’t align with mall branding. However, consumer behavior is evolving, and we're excited to open a new concept Smash Room.”
Sherif Medhat Eldebawy, Vice President of Leisure & Entertainment at Al Ghurair Centre, shared insights on the importance of entertainment anchors: “We introduced Glitch as an entertainment anchor and Flava as a foothold, leading to a 98% occupancy rate, the highest footfall we've ever seen.”
Faisal Alnasser, CEO of AlandalusProperty, noted the changing purpose of mall visits: “Shoppers are no longer just completing tasks; they’re seeking short trips or mini-vacations. Our focus is on creating diverse and engaging experiences.”
Scott Pryde, RIBA ARB, Principal & Middle East Mixed-Use Director at DLR Group, emphasized a people-centered design approach: “As designers, our priority is the users. We ground our work in understanding the culture and history of each location.”
Mustafa Khanwala, Founder & CEO of MishiPay Ltd., highlighted the significance of recognizing different customer types: “Identifying whether shoppers know what they want or are in discovery mode is crucial to enhancing in-store experiences.”
Jacques Wessel Rheeder, Managing Director of Threads ME, spoke about creating an entertaining retail atmosphere: “Our challenge was to incorporate entertainment into our stor
𝐑𝐞𝐝𝐞𝐟𝐢𝐧𝐢𝐧𝐠 𝐋𝐢𝐟𝐞𝐬𝐭𝐲𝐥𝐞 𝐑𝐞𝐭𝐚𝐢𝐥: 𝐆𝐚𝐮𝐫𝐚𝐯 𝐌𝐚𝐡𝐚𝐣𝐚𝐧'𝐬 𝐕𝐢𝐬𝐢𝐨𝐧 𝐟𝐨𝐫 𝐆𝐫𝐨𝐰𝐭𝐡
As the 𝐂𝐄𝐎 𝐨𝐟 𝐋𝐢𝐟𝐞𝐬𝐭𝐲𝐥𝐞 at Landmark Group, Gaurav Mahajan has been at the helm of transforming the retail landscape. His focus? Combining innovation with customer-centricity to create a dynamic, personalized, and tech-driven shopping experience.
In his SOLOx session at 𝐌𝐢𝐝𝐝𝐥𝐞 𝐄𝐚𝐬𝐭 𝐑𝐞𝐭𝐚𝐢𝐥 𝐅𝐨𝐫𝐮𝐦 2024, Gaurav outlined the keys to long-term success in the retail industry: "𝑰𝒕’𝒔 𝒂𝒃𝒐𝒖𝒕 𝒔𝒕𝒂𝒚𝒊𝒏𝒈 𝒂𝒉𝒆𝒂𝒅, 𝒂𝒅𝒂𝒑𝒕𝒊𝒏𝒈 𝒇𝒂𝒔𝒕, 𝒂𝒏𝒅 𝒂𝒍𝒘𝒂𝒚𝒔 𝒌𝒆𝒆𝒑𝒊𝒏𝒈 𝒕𝒉𝒆 𝒄𝒐𝒏𝒔𝒖𝒎𝒆𝒓 𝒂𝒕 𝒕𝒉𝒆 𝒉𝒆𝒂𝒓𝒕 𝒐𝒇 𝒆𝒗𝒆𝒓𝒚𝒕𝒉𝒊𝒏𝒈 𝒘𝒆 𝒅𝒐."
He also shared the guiding principle behind his leadership: "𝑺𝒕𝒓𝒐𝒏𝒈 𝒍𝒆𝒂𝒅𝒆𝒓𝒔 𝒂𝒏𝒅 𝒔𝒖𝒄𝒄𝒆𝒔𝒔𝒇𝒖𝒍 𝒃𝒖𝒔𝒊𝒏𝒆𝒔𝒔𝒆𝒔 𝒊𝒈𝒏𝒐𝒓𝒆 𝒗𝒂𝒍𝒖𝒂𝒕𝒊𝒐𝒏. 𝑻𝒉𝒆𝒚 𝒇𝒐𝒄𝒖𝒔 𝒐𝒏 𝒗𝒂𝒍𝒖𝒆—𝒇𝒊𝒏𝒅𝒊𝒏𝒈 𝒕𝒉𝒂𝒕 𝒄𝒐𝒎𝒑𝒆𝒍𝒍𝒊𝒏𝒈 𝒃𝒆𝒏𝒆𝒇𝒊𝒕 𝒇𝒐𝒓 𝒕𝒉𝒆 𝒄𝒖𝒔𝒕𝒐𝒎𝒆𝒓 𝒂𝒏𝒅 𝒄𝒓𝒆𝒂𝒕𝒊𝒏𝒈 𝒑𝒓𝒐𝒇𝒊𝒕𝒂𝒃𝒍𝒆 𝒈𝒓𝒐𝒘𝒕𝒉 𝒕𝒉𝒂𝒕 𝒄𝒂𝒏 𝒄𝒐𝒏𝒕𝒊𝒏𝒖𝒐𝒖𝒔𝒍𝒚 𝒆𝒙𝒑𝒂𝒏𝒅."
Gaurav's approach is reshaping how lifestyle retail connects with consumers, offering a roadmap for growth in a rapidly evolving market.
𝐖𝐡𝐚𝐭 𝐢𝐬 𝐒𝐎𝐋𝐎𝐱?
SOLOx
𝐃𝐢𝐠𝐢𝐭𝐚𝐥 𝐓𝐫𝐚𝐧𝐬𝐟𝐨𝐫𝐦𝐚𝐭𝐢𝐨𝐧 𝐚𝐧𝐝 𝐂𝐨𝐦𝐩𝐞𝐭𝐢𝐭𝐢𝐨𝐧: 𝐁𝐚𝐩𝐩𝐚𝐝𝐢𝐭𝐲𝐚 𝐁𝐚𝐧𝐞𝐫𝐣𝐞𝐞'𝐬 𝐈𝐧𝐬𝐢𝐠𝐡𝐭𝐬 𝐨𝐧 𝐭𝐡𝐞 𝐅𝐮𝐭𝐮𝐫𝐞 𝐨𝐟 𝐑𝐞𝐭𝐚𝐢𝐥
As a leading voice in retail technology, Bappaditya Banerjee, Director of Technology, BFL Group emphasized the transformative impact of digital innovation during his SOLOx session at MRF 2024.
He articulated a clear vision for leveraging technology to enhance customer experiences and streamline operations in an increasingly competitive market.
Bappaditya’s insights shed light on the need for retailers to embrace digital solutions that align with evolving consumer expectations. He noted, "𝐓𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐲 𝐢𝐧 𝐚𝐧𝐲 𝐬𝐡𝐚𝐩𝐞 𝐨𝐫 𝐟𝐨𝐫𝐦 𝐬𝐡𝐨𝐮𝐥𝐝 𝐛𝐞 𝐜𝐨𝐧𝐬𝐢𝐝𝐞𝐫𝐞𝐝 𝐚𝐬 𝐚 𝐩𝐫𝐨𝐝𝐮𝐜𝐭. 𝐈𝐭 𝐧𝐞𝐞𝐝𝐬 𝐭𝐨 𝐡𝐚𝐯𝐞 𝐩𝐞𝐨𝐩𝐥𝐞 𝐰𝐡𝐨 𝐮𝐧𝐝𝐞𝐫𝐬𝐭𝐚𝐧𝐝 𝐢𝐭, 𝐛𝐞𝐧𝐞𝐟𝐢𝐭 𝐟𝐫𝐨𝐦 𝐢𝐭, 𝐚𝐧𝐝 𝐚𝐝𝐨𝐩𝐭 𝐢𝐭, 𝐰𝐡𝐢𝐥𝐞 𝐬𝐢𝐭𝐭𝐢𝐧𝐠 𝐨𝐧 𝐚𝐧 𝐞𝐟𝐟𝐢𝐜𝐢𝐞𝐧𝐭 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐩𝐫𝐨𝐜𝐞𝐬𝐬."
His approach serves as a reminder that success in retail hinges on the ability to adapt and innovate, ultimately putting the customer at the forefront of all decisions.
In a landscape where change is constant, Bappaditya's perspective serves as a guiding light, encouraging industry leaders to harness the power of technology for sustainable growth and enhanced customer satisfaction.
𝐖𝐡𝐚𝐭 𝐢𝐬 𝐒𝐎𝐋𝐎𝐱?
SOLOx is an exclusive platform by IMAGES Group where retail leaders come together
𝐒𝐢𝐦𝐩𝐥𝐞, 𝐄𝐟𝐟𝐞𝐜𝐭𝐢𝐯𝐞, 𝐚𝐧𝐝 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫-𝐅𝐨𝐜𝐮𝐬𝐞𝐝: 𝐌𝐚𝐫𝐤 𝐓𝐞𝐬𝐬𝐞𝐲𝐦𝐚𝐧'𝐬 𝐑𝐞𝐭𝐚𝐢𝐥 𝐏𝐡𝐢𝐥𝐨𝐬𝐨𝐩𝐡𝐲
As the 𝐂𝐄𝐎 𝐨𝐟 Liwa Trading Enterprises LLC, Mark Tesseyman believes in the power of simplicity. During his SOLOx session at MRF 2024, he shared a timeless mantra:"𝑹𝒆𝒕𝒂𝒊𝒍𝒊𝒏𝒈 𝒊𝒔 𝒔𝒊𝒎𝒑𝒍𝒆—𝒌𝒆𝒆𝒑 𝒊𝒕 𝒔𝒊𝒎𝒑𝒍𝒆. 𝑮𝒊𝒗𝒆 𝒄𝒖𝒔𝒕𝒐𝒎𝒆𝒓𝒔 𝒘𝒉𝒂𝒕 𝒕𝒉𝒆𝒚 𝒘𝒂𝒏𝒕, 𝒘𝒉𝒆𝒏 𝒕𝒉𝒆𝒚 𝒘𝒂𝒏𝒕 𝒊𝒕, 𝒂𝒕 𝒂 𝒑𝒓𝒊𝒄𝒆 𝒕𝒉𝒆𝒚'𝒓𝒆 𝒑𝒓𝒆𝒑𝒂𝒓𝒆𝒅 𝒕𝒐 𝒑𝒂𝒚. 𝑰𝒕'𝒔 𝒏𝒐 𝒎𝒐𝒓𝒆 𝒄𝒐𝒎𝒑𝒍𝒊𝒄𝒂𝒕𝒆𝒅 𝒕𝒉𝒂𝒏 𝒕𝒉𝒂𝒕."
Mark’s approach focuses on delivering what truly matters to customers, ensuring a seamless and enjoyable shopping experience. A true leader in the industry, Mark highlighted the importance of staying connected to customer needs while embracing the evolving retail landscape.
In an industry that often overcomplicates things, Mark's vision serves as a powerful reminder that success lies in understanding customer needs and responding with clarity and precision.
𝐖𝐡𝐚𝐭 𝐢𝐬 𝐒𝐎𝐋𝐎𝐱?
SOLOx is an exclusive platform by IMAGES Group where retail leaders come together to share their Stories, Opinions, Learnings, and Outcomes. It offers a unique chance to gain actionable insights from industry pioneers. Whether you're just starting out or you've been in the industry for years, SOLOx is your chance to connect with the wisdom and experiences of those who’ve walked the path before.
𝐌𝐑𝐅 2024 𝐟𝐞𝐚𝐭𝐮𝐫𝐞𝐝 𝐬𝐩𝐞𝐜𝐢𝐚𝐥 𝐒𝐎𝐋𝐎𝐱 𝐬𝐞
#RetailReimaginedNext
As retail transforms in the digital age—where clicks meet bricks and innovation fuels growth—industry leaders gathered at 𝐌𝐢𝐝𝐝𝐥𝐞 𝐄𝐚𝐬𝐭 𝐑𝐞𝐭𝐚𝐢𝐥 𝐅𝐨𝐫𝐮𝐦 2024 to explore #what’sNext for the sector.
In a world shaped by changing consumer behaviors, technology, and personalization, this session was a glimpse into the future.
Farid Vakil, Regional Channel Head, Zebra Technologies, set the stage with a thought-provoking question: “In today's evolving landscape, how does an organization ensure that they are able to convey the quality of products online, where consumers can't physically experience that product?”
In response, Doaa Gawish, CEO & Founder, The Hair Addict, spoke about staying close to the consumer to drive innovation: “Being close to the consumer has enabled us to be extremely innovative because we sense the market demand for a certain product before it even exists in the market.”
Akshay Rao, Head of E-Commerce, Babyshop, emphasized the importance of details: “Research states that 81% of customers look at product details online. So, for an e-commerce brand, the information is crucial—descriptions, safety standards, and sustainability should all be part of your product strategy.”
Hassan Tamimi, CEO, The Little Things(TLT), shared the need for authentic online engagement: “It’s all about creating that experience online, just like a face-to-face meeting. You need to replicate that personal vibe, even when it's online.”
For Maria Eduarda Becker Pavani, Founder & CEO, Três Marias Coffee Company, resilience remains key: “Being adaptable, resilient, and innovative has allowed us to overcome challenges and move closer to our long-term vision for Tres Marias Coffee.”
On the technological front, Nandan K Shetty, Strategic Transformation Director, Blue Yonder, added: “In-house development of technology—whether it’s warehouse management or forecasti
𝐇𝐚𝐧𝐝𝐥𝐨𝐨𝐦𝐬, 𝐂𝐫𝐚𝐟𝐭, 𝐚𝐧𝐝 𝐂𝐨𝐧𝐬𝐜𝐢𝐨𝐮𝐬 𝐅𝐚𝐬𝐡𝐢𝐨𝐧: 𝐌𝐫𝐮𝐧𝐚𝐥 𝐊𝐡𝐢𝐦𝐣𝐢'𝐬 𝐕𝐢𝐬𝐢𝐨𝐧 𝐟𝐨𝐫 𝐀𝐫𝐭𝐢𝐬𝐚𝐧𝐬
As the 𝐅𝐨𝐮𝐧𝐝𝐞𝐫 & 𝐂𝐫𝐞𝐚𝐭𝐢𝐯𝐞 𝐃𝐢𝐫𝐞𝐜𝐭𝐨𝐫 of Mrunal's Boutique, Mrunal Khimji is at the forefront of sustainable fashion, championing craftsmanship and uplifting artisans. Her atelier celebrates handlooms, with a unique vision to place artisans at the center of the retail experience. From Oman to the world, Mrunal is proving that luxury can be conscious, elegant, and meaningful.
But Mrunal is more than just a creator; she’s a visionary challenging fast fashion's excess. Her ethos? Quality over quantity, and a responsibility to craft timeless, sustainable pieces that future generations can cherish.
In her inspiring SOLOx session at MRF 2024, Mrunal shared how she challenges fast fashion's fleeting trends, advocating for timeless pieces that are meant to be cherished for generations. "Do we really need six seasons of fashion? Let’s focus on creating something that lasts," she said, urging the fashion world to shift toward sustainability.
𝐖𝐡𝐚𝐭 𝐢𝐬 𝐒𝐎𝐋𝐎𝐱?
SOLOx is an exclusive platform by IMAGES Group where retail leaders come together to share their Stories, Opinions, Learnings, and Outcomes. It offers a unique chance to gain actionable insights from industry pioneers. Whether you're just starting out or you've been in the industry for years, SOLOx is your chance to connect with the wisdom and experiences of those who’ve walked the path before.
𝐌𝐑𝐅 2024 𝐟𝐞𝐚𝐭𝐮𝐫𝐞𝐝 𝐬𝐩𝐞𝐜𝐢𝐚𝐥 𝐒𝐎𝐋𝐎𝐱 𝐬𝐞𝐬𝐬𝐢𝐨𝐧𝐬 𝐰𝐡𝐞𝐫𝐞 𝐬𝐨𝐦𝐞 𝐨𝐟 𝐭𝐡𝐞 𝐥𝐞𝐚𝐝𝐢𝐧𝐠 𝐂𝐄𝐎
In a captivating dialogue with Stephen Vickerstaff, COO, Alshaya Group at Middle East Retail Forum 2024 shared glimpses of the retail titan's exciting journey.
Touching upon the Group’s incredible evolution over almost three decades, he shared, “𝑾𝒆 𝒐𝒑𝒆𝒓𝒂𝒕𝒆 𝒊𝒏 18 𝒅𝒊𝒇𝒇𝒆𝒓𝒆𝒏𝒕 𝒄𝒐𝒖𝒏𝒕𝒓𝒊𝒆𝒔 𝒘𝒊𝒕𝒉 𝒐𝒗𝒆𝒓 70 𝒃𝒓𝒂𝒏𝒅𝒔, 4,000 𝒔𝒕𝒐𝒓𝒆𝒔 𝒂𝒏𝒅 125 𝒐𝒏𝒍𝒊𝒏𝒆 𝒑𝒐𝒓𝒕𝒂𝒍𝒔. 𝑻𝒉𝒆 𝒈𝒓𝒐𝒘𝒕𝒉 𝒘𝒆’𝒗𝒆 𝒆𝒙𝒑𝒆𝒓𝒊𝒆𝒏𝒄𝒆𝒅 𝒔𝒊𝒏𝒄𝒆 𝑰 𝒋𝒐𝒊𝒏𝒆𝒅 27 𝒚𝒆𝒂𝒓𝒔 𝒂𝒈𝒐, 𝒇𝒓𝒐𝒎 𝒂 𝒉𝒂𝒏𝒅𝒇𝒖𝒍 𝒐𝒇 𝒔𝒕𝒐𝒓𝒆𝒔 𝒕𝒐 4,000, 𝒉𝒂𝒔 𝒃𝒆𝒆𝒏 𝒂𝒎𝒂𝒛𝒊𝒏𝒈.”
Yet, beneath this vast expanse, Vickerstaff revealed Alshaya’s beating heart – its people. “𝑻𝒉𝒆𝒚 𝒓𝒆𝒎𝒂𝒊𝒏 𝒐𝒖𝒓 𝒎𝒐𝒔𝒕 𝒊𝒎𝒑𝒐𝒓𝒕𝒂𝒏𝒕 𝒂𝒔𝒔𝒆𝒕,” he reflected, underscoring the power of human connection and a customer-first philosophy in a world of ever-changing trends.
As the conversation deepened, he highlighted how the pandemic shifted their strategy. “𝑨𝒕 𝒕𝒉𝒂𝒕 𝒑𝒐𝒊𝒏𝒕, 𝒘𝒆 𝒉𝒂𝒅 𝒍𝒊𝒕𝒕𝒍𝒆 𝒐𝒓 𝒏𝒐 𝒐𝒏𝒍𝒊𝒏𝒆 𝒑𝒓𝒆𝒔𝒆𝒏𝒄𝒆... 𝑾𝒊𝒕𝒉𝒊𝒏 𝒅𝒂𝒚𝒔 𝒐𝒓 𝒘𝒆𝒆𝒌𝒔, 𝒘𝒆 𝒉𝒂𝒅 𝒂𝒍𝒍 𝒐𝒖𝒓 𝒃𝒓𝒂𝒏𝒅𝒔 𝒕𝒓𝒂𝒅𝒊𝒏𝒈 𝒐𝒏𝒍𝒊𝒏𝒆 𝒊𝒏 𝒐𝒏𝒆 𝒔𝒉𝒂𝒑𝒆 𝒐𝒓 𝒇𝒐𝒓𝒎. 𝑺𝒐𝒎𝒆 𝒐𝒇 𝒊𝒕 𝒘𝒂𝒔𝒏’𝒕 𝒗𝒆𝒓𝒚 𝒑𝒓𝒆𝒕𝒕𝒚, 𝒃𝒖𝒕 𝒘𝒆 𝒈𝒐𝒕 𝒊𝒕 𝒈𝒐𝒊𝒏𝒈.”
This adaptability, born from necessit
#NextGrowthBlueprint: At MRF 2024, Deloitte explored how rapidly evolving consumer trends are reshaping the retail landscape in the GCC. Tech-savvy and increasingly informed, today’s consumers expect personalized, premium experiences across channels.
As businesses adapt to inflationary pressures, leveraging AI and emerging technologies like AR and VR has become critical in enhancing customer experiences and optimizing operations.
Joerg Meiser, Partner,ME Customer Retail Strategy Lead, Deloitte : "The Middle Eastern consumer is cautious yet confident, driving a 10% year-on-year retail growth."
Sundeep Khanna, Partner Consumer Retail, Deloitte: "In over 20 years of retail, I’ve never seen such rapid change in such a short time."
Watch Full Session, Here: https://youtu.be/u50ZWKB6-bs
#RetailInnovation #ConsumerTrends #AIinRetail #MRF2024 #NextGrowthBlueprint #ThePowerOfNext
#ShapingTheNextPowerhouse: Forging the Future of Retail through Bold Leadership and Cutting-Edge Innovation
At MRF 2024, retail’s most visionary leaders gathered to chart the course for the future. The session was a deep dive into how innovation, customer engagement, and technology are transforming the retail landscape in the Middle East. With a focus on sustainable growth, personalized experiences, and overcoming challenges, the panelists provided invaluable insights into the evolving world of retail.
This wasn’t just a discussion—it was a masterclass in leadership, growth, and the power of technology to redefine the future.
Bhavesh Morar, Consumer & Retail Industry Leader, Deloitte, opened the session with a thought-provoking reflection on the rapidly evolving retail landscape:
"How is technology driving change? What are the macroeconomic factors impacting retailers? What are the pressing challenges ahead, and how will retailers continue to grow and scale in this region and beyond?"
Hameed Noor Mohamed, MD, Alpen Capital: "It’s the foresight and regulations that are laying the foundation, creating ecosystems that not only attract investors but fuel sustained business growth."
Vikas Chadha, CEO, JUMBO GROUP: "Service isn’t just a tool; it’s the final lever for growth. Through upselling and cross-selling, we meet the customer’s deepest needs—constructing offerings that support them beyond the product lifecycle."
Sadique Ahmed Mohamed, CEO, Pathfinder Global FZCO #RetailGPT: "The discovery of the consumer is where the battle is won or lost. Technology is the key—unlocking deeper insights that allow us to serve, engage, and win the consumer’s heart."
Mark Tesseyman, CEO, Liwa Trading Enterprises LLC: "To sustain growth, we must expand the population and build vibrant markets that offer diverse and engaging retail experiences."
Emin İmer, GM, Hepsiburada (NASDAQ: HEPS): "Traditional retail will never die. It will evolve—those who combine
