NO RETURN NO EXCHANGE POLICY ESPECIALLY FOR MEET UPS AND PICK UP SITUATION. ONLY DAMAGED ITEMS CAN BE REPLACED BUT HAS TO BE CHECKED THOROUGHLY BY THE SELLER PRIOR TO CHANGING THE ITEMS. AGAIN WARRANTY ONLY APPLIES TO ZIPPER AND STITCHES. TORE PARTS OF THE BAGS NOT WITHIN THE STITCHES OR ZIPPERS WILL NOT BE ACCEPTED. WE CAN REPAIR YOUR BAGS IF THAT IS THE CASE BUT YOU HAVE TO SHOULDER THE MATERIAL
S EXPENSES. PLEASE CHECK THE ITEMS AND DECIDE BEFORE PAYING THE BAGS THRU MEET UPS COZ' ONCE YOU TAKE THE BAGS HOME OR THE SELLER HAS GONE AWAY NO FURTHER CHANGES CAN BE MADE AND PLEASE DON'T PLACE AN ORDER IF YOU ARE NOT 100% SURE OF GETTING THE BAGS TO ACCOMMODATE OTHER CUSTOMERS. WE VALUE OUR CUSTOMERS JUST AS HOW MUCH WE VALUE OUR BUSINESS. TO BE FAIR TO EVERYONE WE ARE MAKING SURE THAT WE PROVIDE QUALITY SERVICE AND TO OUR CUSTOMER PLEASE BE CONSIDERATE IF I CANNOT ATTEND TO YOUR INQUIRIES QUICKLY SINCE MOST OF YOUR QUESTIONS ARE ALREADY ANSWERED ON THE POST. I ALSO HAVE LIFE OUTSIDE ONLINE SELLING SO PLEASE BE PATIENT BECAUSE I WILL ATTEND TO YOUR QUESTIONS AS FAST AS I CAN. JUST TEXT OR CONTACT ME (09486279872) FOR FAST TRANSACTION. Other concerns:
If the bag has damages, will I be able to return it?
- Yes. but only on the meet up location if you found any damages. No, if you have taken home the bag. Why can't we return it after we have taken it home?
- Because we have given you the time to check the item on the meet up location. The buyer might damage the bags intentionally at home that's why we can't accept it again. Are these bags authentic?
- Yes. See pictures for proofs that it is AUTHENTIC. Why are these bags cheap?
- These bags are locally made in Bataan but materials used are directly from JanSport. They are 60% cheaper than inside the malls because it has no other fees included. Do you do shipping?
- Yes. Our courier is DHL AND JRS. The item will be shipped depending on the date your bag arrived, and the expected date of arrival will be depending on your location.
