You all might have gotten/seen (if you are yet to, be patient😂) this broadcast on WhatsApp 👇🏾
"Dear friends there is a supposed sms message from "MTNCEO KARL" 😡 with your name in it , which started circulating since this morning 17th Oct 2021, on all MTN lines, if you are an MTN user.
Please do not open the message or watch the free video.
MTN Nigeria would never send you a video or sms with a link for you to watch just to apologise for network outage.
Please do not open it, I repeat, do not click, open or watch it. It's the work of hackers. Quickly inform other MTN users around you. Thanks."
I got the text from MTN and I clicked on the link. It took me to the video of MTN's CEO uploaded on MTN's Youtube channel. He apologized for the outage and made mention of refund. I got a refund of 1MB + #990.57 airtime for calls & SMS (Check my story for screenshot)
It was quite thoughtful of them to do this (we are not used to such 🤣).
For those that are scared to click on the link (cause you think it's suspicious) I downloaded the video just for you.
MTN's actions are commendable. Well done 👏🏾
PS:
- Stop sharing false/unverifiable information.
📹 MTN Nigeria Youtube Channel
#ISN #MTN #Cre8ivebase #CustomerService #PublicRelations