Insurance Answers Podcast

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Insurance Answers Podcast Insurance Answers Podcast: Pro-insurance podcast for counselors, therapists, psychologists, All your credentialing, billing & insurance questions answered.

Insurance Answers Podcast™ is pro-insurance podcast for social workers, counselors, and psychologists who provide counseling. Katia Callan, LCSW-C and Danielle Kepler, LCPC joined forces to help answer questions regarding all aspects of insurance. They found fun engaging ways to share their knowledge and demystify the experiences of credentialing, billing, and managing their businesses, while bein

g paneled with various insurance companies. Show notes and additional resources will be posted. For more information about Danielle & Katia:
About Katia www.insightmaryland.com
About Danielle www.dktherapy.com

DISCLAIMER: All information developed and produced by Insurance Answers Podcast™ is the intellectual property of Katia Callan & Danielle Kepler.

In Part 1 of the Credentialing Series, Katia asks Danielle all about the first step in the credentialing process, making...
10/04/2025

In Part 1 of the Credentialing Series, Katia asks Danielle all about the first step in the credentialing process, making your CAQH profile.

In Part 1 of the Credentialing Series, Katia asks Danielle all about the first step in the credentialing process, making your CAQH profile.

In Part 2 of the Credentialing Series, Danielle asks Katia about the next steps after completing her CAQH profile. Katia...
08/04/2025

In Part 2 of the Credentialing Series, Danielle asks Katia about the next steps after completing her CAQH profile. Katia answers questions about how to find insurance panels in your area and how to go about applying to panels.

In Part 2 of the Credentialing Series, Danielle asks Katia about the next steps after completing her CAQH profile. Katia answers questions about how to find insurance panels in your area and how to go about applying to panels.

In Episode 4 All About EAPs, Danielle discusses what an EAP (Employee Assistance Program) is, the benefits to clients an...
03/04/2025

In Episode 4 All About EAPs, Danielle discusses what an EAP (Employee Assistance Program) is, the benefits to clients and clinicians, as well as some of the cons to paneling with EAPs. She also shares some insider tips on how to find EAPs in your area as well as how to increase your EAP referrals.

In Episode 4 All About EAPs, Danielle discusses what an EAP (Employee Assistance Program) is, the benefits to clients and clinicians, as well as some of the cons to paneling with EAPs. She also shares some insider tips on how to find EAPs in your area as well as how to increase your EAP referrals.

In Part 3 of the Credentialing Series, Katia asks Danielle about the final steps to the credentialing process. Danielle ...
01/04/2025

In Part 3 of the Credentialing Series, Katia asks Danielle about the final steps to the credentialing process. Danielle answers questions about getting your contract, requesting fee schedules, and how you know you are effectively paneled. She also offers helpful tips to get set up with electronic billing. Visit the IAP page for show notes and resources for this episode.

In Part 3 of the Credentialing Series, Katia asks Danielle about the final steps to the credentialing process. Danielle answers questions about getting your contract, requesting fee schedules, and how you know you are effectively paneled.

In Episode 6, Danielle asks Katia how to verify a client’s mental health benefits once you are an in-network provider. K...
27/03/2025

In Episode 6, Danielle asks Katia how to verify a client’s mental health benefits once you are an in-network provider. Katia discusses some common questions that come up when verifying benefits such as what to do when a client has a “carve-out plan” and how to calculate a client’s co-insurance rate.

In Episode 6, Danielle asks Katia how to verify a client’s mental health benefits once you are an in-network provider. Katia discusses some common questions that come up when verifying benefits such as what to do when a client has a “carve out plan” and how to calculate a client’s co-insuran...

In Episode 7, Katia asks Danielle all about the information needed to file a claim. Topics include information needed fr...
25/03/2025

In Episode 7, Katia asks Danielle all about the information needed to file a claim. Topics include information needed from the client, from the provider, and more specific details about a claim.

In Episode 7, Katia asks Danielle all about the information needed to file a claim. Topics include, information needed from the client, from the provider, and more specific details about a claim.

In Episode 8: Understanding an EOB, Danielle asks Katia all about what an EOB is, how to review it, what it’s used for, ...
20/03/2025

In Episode 8: Understanding an EOB, Danielle asks Katia all about what an EOB is, how to review it, what it’s used for, and what a provider needs to know about EOBs. Katia provides a clear description as well as some tips about the importance of reviewing the EOB.

In Episode 8: Understanding an EOB, Danielle asks Katia all about what an EOB is, how to review it, what it’s used for, and what a provider needs to know about EOBs. Katia provides a clear description as well as some tips about the importance of reviewing the EOB.

In Episode 9, Katia asks Danielle about why her claims would be denied and how to correct any claim errors. This one is ...
18/03/2025

In Episode 9, Katia asks Danielle about why her claims would be denied and how to correct any claim errors. This one is an important one!

In Episode 9, Katia asks Danielle about why her claims would be denied and how to correct any claim errors. This one is an important one!

In this episode, Danielle asks Katia about how to go about requesting a single case agreement for her out of network cli...
13/03/2025

In this episode, Danielle asks Katia about how to go about requesting a single case agreement for her out of network clients. Topics discussed include the benefits of getting a single case agreement, what information is needed to request one, and how it differs from billing as an out of network provider or in-network provider.

In this episode, Danielle asks Katia about how to go about requesting a single case agreement for her out of network clients. Topics discussed include the benefits of getting a single case agreement, what information is needed to request one.

In this episode, Katia asks Danielle what the options are for out of network providers who want to utilize a client’s in...
06/03/2025

In this episode, Katia asks Danielle what the options are for out of network providers who want to utilize a client’s insurance benefits. Danielle explains what a super bill is as well as how a clinician would submit a claim as an out of network provider.

In this episode, Katia asks Danielle what the options are for out of network providers who want to utilize a client’s insurance benefits. Danielle explains what a super bill is as well as how a clinician would submit a claim as an out of network provider.

In this episode, Danielle asks Katia about her process from the initial client contact up to the end of the first sessio...
04/03/2025

In this episode, Danielle asks Katia about her process from the initial client contact up to the end of the first session. Topics discussed include questions to ask a potential client during the initial contact, when to verify and tell the client their insurance benefits, setting up your client using paper charts (Katia) vs. EHR (Danielle), different ways to schedule clients, as well as how to bill the first session.

In this episode, Danielle asks Katia about her process from the initial client contact up to the end of the first session. Topics discussed include questions to ask a potential client during the initial contact, when to verify and tell the client their insurance benefits...

In this episode, Katia asks Danielle about how to market your practice to clients who want to use their insurance. Topic...
27/02/2025

In this episode, Katia asks Danielle about how to market your practice to clients who want to use their insurance. Topics include: insurance panel provider directories, how to set up your website and online directories to attract insurance clients, as well as tips on how to network to medical professionals.

https://www.beyourownbiller.com/blog/episode-13

In Episode 19, Katia and Danielle interview Dr. Jeremy Sharp, licensed psychologist and Clinical Director at the Colorad...
20/02/2025

In Episode 19, Katia and Danielle interview Dr. Jeremy Sharp, licensed psychologist and Clinical Director at the Colorado Center for Assessment & Counseling, a private practice that he founded in 2009.

Jeremy specializes in psychological and neuropsychological evaluation with kids and adolescents. He is also the host of the Testing Psychologist Podcast, providing private practice consulting for psychologists and other mental health professionals who want to start or grow testing services in their practices. Jeremy shares his insight with us into how to manage a practice that is testing-based. You can check out more about Jeremy by following links on our page!

In Episode 19, Katia and Danielle interview Dr. Jeremy Sharp, licensed psychologist all about billing insurance for psychological testing.

In Episode 18, Katia interviews Danielle all about tips and tricks of updating information for a seamless transition whe...
18/02/2025

In Episode 18, Katia interviews Danielle all about tips and tricks of updating information for a seamless transition when moving offices. While this might seem like a simple one, when it comes to insurance updating your address is essential. Visit the IAP page for show notes and resources for this episode.

In Episode 18, Katia interviews Danielle all about tips and tricks of updating information for a seamless transition when moving offices.

In Episode 17, Danielle asks Katia about what she does to prepare for the new year insurance-wise and practice-wise. Top...
13/02/2025

In Episode 17, Danielle asks Katia about what she does to prepare for the new year insurance-wise and practice-wise. Topics include: what to ask clients in the new year regarding insurance, how to explain to clients about their deductibles resetting and options to provide them, and general best practices for your practice such as resigning ROIs and gathering your expenses from the last year.

In Episode 17, Danielle asks Katia about what she does to prepare for the new year insurance-wise and practice-wise. Topics include: what to ask clients in the ...

In this episode, Katia asks Danielle about the process of switching your group practice credentialing over to a solo pra...
11/02/2025

In this episode, Katia asks Danielle about the process of switching your group practice credentialing over to a solo practice. Danielle answers questions about what you need before switching over your credentialing, how to update the insurance companies with your new practice information, and some pro-tips on how to streamline the process.

In this episode, Katia asks Danielle about the process of switching your group practice credentialing over to a solo practice. Danielle answers questions about ...

In Episode 15, Danielle asks Katia about the process of switching from a solo to a group practice and the ins and outs o...
06/02/2025

In Episode 15, Danielle asks Katia about the process of switching from a solo to a group practice and the ins and outs of setting up this structure when accepting insurance. Katia answers questions about infrastructure, changing the credentialing status, as well as general billing for a group. Visit our page for show notes and resources for this episode.

Be Your Own Biller | Empowering Clinicians ... Podcast/Blog ... Episode 15 Switching Credentialing from Solo to A Group Practice

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