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28/03/2019

Thanks for delivering 💰💰🎁🎁

28/03/2019

How we’re progressing

Significant progress has been achieved during 2018 with UK Integration, with the following milestones achieved:

30th April: Phase 1 of FedEx and TNT Swindon station integration
06th August: FedEx and TNT station integration in Thetford and Snetterton
03rd April: FedEx and TNT station integration in North London
03rd September: Sales team integration offering customers easier access to a full service portfolio
01st October: FedEx and TNT station integration in Scotland and Northern England
31st December: Phase 2 of FedEx and TNT Swindon station integration

28/03/2019

Your future service improvements

Our integration is taking place in stages. Some of you can experience our service improvements now, and some of you can look forward to them in the near future.

Our service improvements include:

one fully-trained courier for all your shipping needs
one sales contact for easier access to our services
streamlined pick up and delivery operations

28/03/2019

Your current service

We are working to bring different parts of FedEx Express and TNT together and make improvements to your service. As we move forward, our teams are committed to delivering the same exceptional service you expect from both companies.

As we roll out our improvements, you’ll start to see better coverage, greater global connectivity, and a broader selection of service options. In the meantime, you can be confident that we will continue to offer the same:

booking solutions
customer service team
rates, terms and conditions
account, billing and invoicing processes

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