Cross-Border Magazine

04/11/2021

Klarna, known for its ‘buy now, pay later’ solution launches a new one-stop shopping app. Shoppers can place orders, see special offers, receive alerts on price reductions, manage payments and track deliveries within the app. All online stores are visible in the app, even if they are not working with Klarna.

Klarna, known for its ‘buy now, pay later’ solution launches a new one-stop shopping app. Shoppers can place orders, see special offers, receive alerts on price reductions, manage payments and track deliveries within the app. All online stores are visible in the app, even if they are not working...

03/11/2021

Global online sales have grown with 11% in Q3 2021. This is a higher growth than in the previous quarter, when online sales grew with 2%. However, compared to the same time last year, it is visible that the e-commerce growth is slowing down. The European amount of sales seems to be returning to pre-pandemic levels.

Global online sales have grown with 11% in Q3 2021. This is a higher growth than in the previous quarter, when online sales grew with 2%. However, compared to the same time last year, it is visible that the e-commerce growth is slowing down. The European amount of sales seems to be returning to pre-

29/10/2021

57% of online shoppers around the world have made at least one online cross-border purchase in the last twelve months. Meanwhile a further 22% have considered doing so. Additionally, 43% agree or strongly agree that doing more online shopping in general during COVID-19 means they are now more willing to consider cross-border e-commerce purchases.

57% of online shoppers around the world have made at least one online cross-border purchase in the last twelve months. Meanwhile a further 22% have considered doing so. Additionally, 43% agree or strongly agree that doing more online shopping in general during COVID-19 means they are now more willin

28/10/2021

The protection of personal data on the internet been a hot topic in Germany. Germans in general seem to have a rather distrustful attitude towards online services. One in three Germans only uses websites and apps that they know and trust. More than 40% of German internet users are concerned that companies collect too much of their personal data while they are online. In addition, almost one in two users tries to share as little personal information as possible.

The protection of personal data on the internet been a hot topic in Germany. Germans in general seem to have a rather distrustful attitude towards online services. One in three Germans only uses websites and apps that they know and trust. More than 40% of German internet users are concerned that com

27/10/2021

In the second quarter of 2021, Dutch consumers spent more than €800 million at foreign online stores. This is almost 17% more than in the same period a year earlier. The turnover of e-commerce sellers in the Netherlands showed comparable growth. Growth was considerably lower for both European and Dutch internet sellers than in previous quarters.

In the second quarter of 2021, Dutch consumers spent more than €800 million at foreign online stores. This is almost 17% more than in the same period a year earlier. The turnover of e-commerce sellers in the Netherlands showed comparable growth. Growth was considerably lower for both European and ...

25/10/2021

Due to the fast growth of e-commerce in the UK, many e-commerce companies have seen their data needs increase. Currently, 57% of retail and e-commerce companies are scraping external public web data. External data can help their marketing and implement effective pricing strategies.

Due to the fast growth of e-commerce in the UK, many e-commerce companies have seen their data needs increase. Currently, 57% of retail and e-commerce companies are scraping external public web data. External data can help their marketing and implement effective pricing strategies. The e-commerce

22/10/2021

Meal kit delivery service HelloFresh launches in Italy. This is the second European expansion this year. The company also set foot in Norway this Summer. The service is now active in nine European countries.

Meal kit delivery service HelloFresh launches in Italy. This is the second European expansion this year. The company also set foot in Norway this Summer. The service is now active in nine European countries. HelloFresh is known as a leading food subscription company, delivering meal kits to custo

21/10/2021

Almost three quarters of consumers (73%) say that they often or sometimes go out of their way to engage and buy from brands that closely align to their personal values. For example, being more socially and environmentally responsible. In addition, 40% have actually stopped using brands that do not align with their values.

Almost three quarters of consumers (73%) say that they often or sometimes go out of their way to engage and buy from brands that closely align to their personal values. For example, being more socially and environmentally responsible. In addition, 40% have actually stopped using brands that do not a

20/10/2021

Famous marketplace AliExpress announces the launch of a new logistics solution. This enables the company to offer a 10-day delivery guarantee, significantly speeding up deliveries in Europe. The new streamlined network is expected to enhance AliExpress’ cross-border ecosystem.

Famous marketplace AliExpress announces the launch of a new logistics solution. This enables the company to offer a 10-day delivery guarantee, significantly speeding up deliveries in Europe. The new streamlined network is expected to enhance AliExpress’ cross-border ecosystem. The business-to-con

18/10/2021

World-famous furniture retailer Ikea managed to grow its online presence last year. Its online channels welcomed more than 5 billion visitors and online sales increased with 73%. Even though most offline stores have opened, online sales now account for 26% of Ikea’s total sales.

World-famous furniture retailer Ikea managed to grow its online presence last year. Its online channels welcomed more than 5 billion visitors and online sales increased with 73%. Even though most offline stores have opened, online sales now account for 26% of Ikea’s total sales. The furniture com

15/10/2021

We like to have inspiring discussions about cross-border e-commerce over a nice cup of coffee (or tea). In this article, we are focusing on the importance of sustainable products. Marina Vasilara is the Global Communication & e-Business Director at APIVITA SA. The story of APIVITA is a story of passion, commitment and vision, which led a small company in Greece to establish its presence globally.

We like to have inspiring discussions about cross-border e-commerce over a nice cup of coffee (or tea). In this article, we are focusing on the importance of sustainable products. Marina Vasilara is the Global Communication & e-Business Director at APIVITA SA. The story of APIVITA is a story of

14/10/2021

Almost two thirds of shoppers say that a poor experience on any channel will make them less likely to shop again with a brand. A potentially damaging disconnect between what shoppers want from their omnichannel shopping experience and what retailers think shoppers want.

Almost two thirds of shoppers say that a poor experience on any channel will make them less likely to shop again with a brand. A potentially damaging disconnect between what shoppers want from their omnichannel shopping experience and what retailers think shoppers want. Research by Klarna shows t

12/10/2021

With total first-party net sales of €13.9 billion generated in Germany in 2020, Amazon is by far Germany’s biggest online store. Considering its first-party business, the German Amazon store generates more than three times the net sales amount of second-placed generalist Otto.

With total first-party net sales of €13.9 billion generated in Germany in 2020, Amazon is by far Germany’s biggest online store. Considering its first-party business, the German Amazon store generates more than three times the net sales amount of second-placed generalist Otto. Zalando follows in

11/10/2021

MediaMarkt is working on a marketplace function for the Dutch and Belgian web shops. The MediaMarkt Marketplatz can already be visited on the company’s German website. MediaMarkt has built a new web platform, which has already been launched in Germany, Austria and Spain.

MediaMarkt is working on a marketplace function for the Dutch and Belgian web shops. The MediaMarkt Marketplatz can already be visited on the company's German website. MediaMarkt has built a new web platform, which has already been launched in Germany, Austria and Spain. The Netherlands is up ne

08/10/2021

Just as the COVID-19 pandemic has accelerated the shift online, so too has social commerce developed at a faster pace. Snapchat, Facebook and TikTok see consumers shift towards social commerce during COVID-19.

Just as the COVID-19 pandemic has accelerated the shift online, so too has social commerce developed at a faster pace. Snapchat, Facebook and TikTok see consumers shift towards social commerce during COVID-19. Social commerce helps consumers discover products Snapchat believes that people want

07/10/2021

H&M is expanding online while closing stores in a way that it says reflects the changes it sees in its customers’ behaviour. The store openings are in growth markets while the retail group, whose brands include Cos, Monki, Weekday and & Other Stories, is closing shops in its more established markets.

H&M is expanding online while closing stores in a way that it says reflects the changes it sees in its customers’ behaviour. The store openings are in growth markets while the retail group, whose brands include Cos, Monki, Weekday and & Other Stories, is closing shops in its more established

06/10/2021

Shopping is becoming an ever more versatile activity. Consumers value the flexibility they have in integrating shopping into their everyday lives. Thanks to smartphones and other mobile devices, consumers and retailers have numerous touch points to engage with each other using multi-channel strategies.

Shopping is becoming an ever more versatile activity. Consumers value the flexibility they have in integrating shopping into their everyday lives. Thanks to smartphones and other mobile devices, consumers and retailers have numerous touch points to engage with each other using multi-channel strategi

05/10/2021

We met with Stephane Tomczak, CEO & Founder of DELIVER to tell us more about their 2021 event. DELIVER is Europe’s biggest and most attended elite e-logistics event bringing together all important decision makers and the most famous brands of the retail, e-commerce and logistics industry. DELIVER has been created with a focus to unite the e-logistics elite and to provide a platform where global key players can discuss, build relationships and sign the most profitable contracts.

We met with Stephane Tomczak, CEO & Founder of DELIVER to tell us more about their 2021 event. DELIVER is Europe’s biggest and most attended elite e-logistics event bringing together all important decision makers and the most famous brands of the retail, e-commerce and logistics industry. DELIVE

04/10/2021

Because of the COVID-19 pandemic, more and more consumers find their way to online stores. It has encouraged consumers to buy from retailers they have never ordered from before. Ultimately, this has made cross-border shopping grow exponentially. Up to 55% of online shoppers from around the world are open to buying holiday gifts from other countries than their own.

Because of the COVID-19 pandemic, more and more consumers find their way to online stores. It has encouraged consumers to buy from retailers they have never ordered from before. Ultimately, this has made cross-border shopping grow exponentially. Up to 55% of online shoppers from around the world are

01/10/2021

Last year was a difficult year for business founders all over the world. Many had to abandon their plans after COVID-19 hit and left the economic outlook insecure and unstable. In Germany, government measures including financial aids helped the start-up industry to recover relatively fast, though. The number of new start-ups had already increased in the first quarter of 2021 compared to Q1 2020. The development continued through Q2 2021.

Last year was a difficult year for business founders all over the world. Many had to abandon their plans after COVID-19 hit and left the economic outlook insecure and unstable. In Germany, government measures including financial aids helped the start-up industry to recover relatively fast, though. T

30/09/2021

The United States is the second biggest e-commerce market in the world. The US had a total e-commerce revenue of US$537.7 billion in 2020. The country is way ahead of Japan, the number three in the ranking of the biggest global e-commerce markets. Only China remains bigger, generating a total e-commerce revenue of US$1.3 trillion.

The United States is the second biggest e-commerce market in the world. The US had a total e-commerce revenue of US$537.7 billion in 2020. The country is way ahead of Japan, the number three in the ranking of the biggest global e-commerce markets. Only China remains bigger, generating a total e-comm

29/09/2021

The holiday season is the busiest moment for online sellers, as orders soar while consumers stock up on gifts. Most online businesses are preparing for the holiday season. Up to 73% of online retailers have started preparing already. However, most online business feel that they are not completely ready for the season yet.

The holiday season is the busiest moment for online sellers, as orders soar while consumers stock up on gifts. Most online businesses are preparing for the holiday season. Up to 73% of online retailers have started preparing already. However, most online business feel that they are not completely re

28/09/2021

In 2020, e-commerce within Europe has kept on growing. The total worth of European e-commerce grew to €757 billion last year. This is a 10% growth from €690 billion in 2019. There has been a steady increase in the number and share of online shoppers within Europe every year. The largest jump in the number of online shoppers was in 2020, due to COVID-19 pushing consumers to online shopping. The percentage of online shoppers was 71% in 2020. This percentage was just 66% in the year before.

In 2020, e-commerce within Europe has kept on growing. The total worth of European e-commerce grew to €757 billion last year. This is a 10% growth from €690 billion in 2019. There has been a steady increase in the number and share of online shoppers within Europe every year. The largest jump in ...

27/09/2021

Barcelona, September the 28th. October is the month of the Great E-commerce Professional Networking Reunion. After an exponential growth during 2020 and an estimated growth of 24% for 2021, it is more important than ever to establish a good digital strategy.

Spanish e-commerce leaders will meet again on October the 20th to continue improving their digital strategies55% of e-commerce professionals prefer face-to-face networking, regaining normality after a year and a half of social distancingThe Digital 1to1 returns to its on-site events of professional

24/09/2021

More than half (52%) of UK firms still experience frustration with online B2B buying. As a consequence, a similar number (53%) have switched supplier for all of their purchases in the last twelve months. A study shows that three-fifths (61%) of the 600 B2B buyers in China, the US and UK are frustrated with the lack of functionality on supplier sites. Meanwhile 60% claim the load speed of B2B sites is too slow.

More than half (52%) of UK firms still experience frustration with online B2B buying. As a consequence, a similar number (53%) have switched supplier for all of their purchases in the last twelve months. A study shows that three-fifths (61%) of the 600 B2B buyers in China, the US and UK are frustrat

23/09/2021

We are delighted to announce that the 19th issue of the Cross-Border Magazine is finally here!

The nineteenth installment of Cross-Border Magazine offers you new insights and unique cases. Highlights of this issue are the stories of Hunkemöller, telling us about how they ensure customer loyalty and about the next steps in their brand journey, and Intershop, telling us about why self-service is a business accelerator for B2B e-commerce. Other interesting articles in this issue of the Cross-Border Magazine feature our the Topic Special, including in-depth insights on several trends which are important within the cross-border e-commerce industry. This issue will include the Topic Special about the upcoming shopping holiday season.

You can download the 19th issue of the Cross-Border Magazine here: https://cross-border-magazine.com/download-magazine/

A big thank you to all our loyal partners:

PostNL eShopWorld Intershop Communications AG PayPal Oct8ne BXB by Boxberry Worldline Global Pattern® Taxmen Ranpak APEXX Global ChannelEngine Sound of Data Salesupply Ecommerce News

23/09/2021

Gain exclusive insights and research from industry experts at IRX and eRX 2021 at the NEC, Birmingham, the hub of innovation all coming together for retail.

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21/09/2021

Social media is becoming an ever more relevant touchpoint with existing and potential customers in the online retail world. There are few online stores that do not engage in social media activities these days. Facebook, Instagram, and Twitter, for example, were used by almost all of the 500 biggest online stores by net sales in the US, the UK, and Germany in 2019.

Social media is becoming an ever more relevant touchpoint with existing and potential customers in the online retail world. There are few online stores that do not engage in social media activities these days. Facebook, Instagram, and Twitter, for example, were used by almost all of the 500 biggest

20/09/2021

London – September 17, 2021 – Global marketplace seller Pattern® has surveyed brands selling on Amazon in Europe and the Middle East to determine how they utilise features of the platform, and their key pain points with the marketplace.

96.4% of brands are dealing with price erosion on the marketplace85.2% of brands agree Amazon logistics are complex or expensive83.3% of brands cite a lack of data or tools to forecast sales as a challenge London – September 17, 2021 – Global marketplace seller Pattern has surveyed brands sellin...