In the Feb 12 2024 Select Board meeting we learned that the town is being billed every month for a the premium service with CivicPlus, and we are not receiving it. Worse even, the company is now charging our lowly town, past due interest.
The town gets it's rudimentary website (www.hampdenma.gov) through Civic Plus, as does most of the municipalities in Massachusetts. Because of this billing snafu, the town is considering looking at other solutions for the future.
The position of Town Administrator was established by a 2018 Town Meeting vote which authorized the position in beginning in July 2018.
The Town Administrator is appointed by the three-member Select Board.
On January 29, 2024, the Select Board voted for their next Town Administrator.
The Town Administrator is responsible for the following tasks and responsibilities:
Serves as Chief Administrative Officer and agent of the Board of Selectmen
Serves as the Town’s HR Director
Serves as Chief Procurement Officer
Serves as Director of Financial Management Team
Oversees and reports on claims against the town
Prepares and coordinates Annual & Special Town Meeting Warrants
Oversees and manages operations/services under Selectmen's authority
The select board seemed shocked to learn that a single employee is opening the residents up to massive financial data loss, all because one lone wolf doesn't trust technology, the interwebs, third party companies, or their firewalls. She is playing Russian roulette with Collector's Office data stored on a thumb drive that is shuttled around from place to place.
WTAF people! The Town needs to cut this out ASAP. The board of selectmen seemed equally shocked by this revelation. Is our info less valuable than a new computer or two for some employees tucked into a dark corner somewhere.... employees who don't see the problem with this all?