Broadnet

29/03/2024

Our Security Education Series has come to an end, but that doesn’t mean the learning has to! We urge you to continue prioritizing the security and reliability of your communication tools to minimize the risk of hacking and spoofing threats.

Visit the link below to continue reading about Broadnet's security measures:

In an era marked by cyber threats and potential interference in government communications, ensuring the security and integrity of data and communications is paramount. At Broadnet, we recognize the gravity of these challenges [...]

27/03/2024

"Can you explain STIR/SHAKEN as simply as possible?"

Basically, the originating carrier attests that it has a relationship with the originator of the call. STIR/SHAKEN helps ensure that the call information you see on your phone is accurate. If originating carriers violate STIR/SHAKEN and allow illegal calls to transmit from their network, they can have their tokens (see acronym description above) taken away. The primary objective of this authentication is to enable regulatory agencies such as the FCC to trace the calls back to their originating organization.

It’s like a digital seal of authenticity from the originating carrier, helping you trust that the person calling you is who they say they are. Or, in the case of Broadnet, we are attesting that your audience members can trust that it’s YOU who is calling them.

We know that STIR/SHAKEN is a complex topic, and can be overwhelming, so we've broken it down for you. Learn all about it here:

Given the recent rise in hacking and AI spoofing threats, it is essential for you to prioritize the security and reliability of your communication tools. Let's discuss STIR/SHAKEN and how it helps safeguard against spam calls.

25/03/2024

Did you know? Broadnet invests in understanding regulations and ensuring we have a seat at the table when considerations that could impact our platform are being made.

Our work on STIR/SHAKEN allows for greater trust across carriers, improved caller reputation scoring, and successful navigation of phone networks. STIR/SHAKEN framework is intended to stop fraudulent robocalls, which Broadnet’s platform has never allowed or supported. For those wondering what STIR/SHAKEN means, keep reading to find out!

Phone calls traveling through interconnected phone networks can have their caller ID “signed” as legitimate by originating carriers and validated by other carriers before reaching consumers. STIR/SHAKEN digitally validates the handoff of phone calls passing through the complex web of networks, allowing the phone company of the consumer receiving the call to verify that a caller has authorization to use the number displayed on the Caller ID.

Read more on the FCC website here:

Caller ID authorization is a new system aimed at combating illegal caller ID spoofing. Such a system is critical to protecting Americans from scam spoofed robocalls and would erode the ability of callers to illegally spoof a caller ID, which scam artists use to trick Americans into answering their p...

21/03/2024

From our first interaction to your broadcast delivery, we spare no effort in upholding the trust and confidence of our clients.

Join us for a typical day in the life of our Operations team at Broadnet, who work to maintain compliance on our platform:

From our first interaction to your broadcast delivery, we spare no effort in upholding the trust and confidence of our clients. Join us for a typical day in the life of our Operations team at Broadnet, who work to maintain compliance on our platform.

18/03/2024

Broadnet’s robust security measures are designed to safeguard your data and communications like the sturdy walls of a house. With Broadnet as your trusted partner, your digital house remains protected against the ever-evolving landscape of cyber threats.

Read more about Broadnet's multi-layered security approach here:
www.broadnet.com/multi-layered-security-approach/

18/03/2024

The fifth and final piece of Broadnet's digital house: Vendor Audits

Working with vendors and third-party applications, Broadnet regularly audits and reviews the security of these companies to ensure they comply.

15/03/2024

The fourth piece of Broadnet's digital house: Internal Training

Broadnet employees are well-versed in protecting the privacy of the data that clients send. We require regular training, education, and regular testing of all employees.

14/03/2024

The third piece of Broadnet's digital house: Encrypted Data

Because Broadnet’s Client Manager houses personally identifiable information (PII), all of Broadnet’s connections are encrypted using TLS 1.2 or higher, and data is encrypted at rest.

13/03/2024

The second piece of Broadnet's digital house: Highly Redundant Platform

Broadnet maintains several availability zones and fully redundant network, cloud, and carrier components, allowing for fast recovery times and high platform availability.

12/03/2024

Did you know that our security measures are standard for every Broadnet client and on every Broadnet broadcast? To help you visiualize our security measures, imagine Broadnet as a digital house with carefully built layers of security measures around it.

The first piece of our digital house is: Comprehensive Patch Management
Broadnet monitors vulnerabilities and security threats, scans code, runs pe*******on tests on our networks, and regularly deploys patches.

11/03/2024

In an era marked by cyber threats and potential interference in government communications, ensuring the security and integrity of data and communications is paramount. At Broadnet, we recognize the gravity of these challenges, and as a vendor, it is our responsibility to take robust measures to safeguard our platform against evolving threats.

Ensuring compliance and providing hands-on support has always been our top priority. As part of our commitment to security, we have implemented various security measures to minimize the risk of compromised data and communication while striving towards FedRAMP compliance. In doing so, we have uniquely positioned ourselves to provide secure voice and texting services to our clients.

Stay tuned throughout the month of March for our security education series and learn about the measures we take to keep our platform as secure as possible!

08/03/2024

Custom Caller ID Benefits:
Reduce the number of phone calls directly to your office.

06/03/2024

Custom Caller ID Benefits:
Call recipients can automatically add themselves to your do-not-call list without intervention or extra work from you.

27/02/2024

Custom Caller ID Benefits:
A clean phone number increases your answer rate and minimizes the chances of your calls being blocked as spam, ensuring you reach more of your audience.

26/02/2024

Custom Caller ID Benefits:
Maintain the integrity of your phone number with regular database checks by the Broadnet team.

22/02/2024

Have you heard? Broadnet is taking its expertise and confidence with carriers to the world of SMS to provide clients with one of the most secure texting products on the market. With our cutting-edge platform, you can send personalized and automated text messages, streamline your outreach, integrate products, and achieve your goals faster. Watch the video to learn more:

20/02/2024

Custom Caller ID Benefits:
Include a pre-recorded message or routing for call-back scenarios.

19/02/2024

Custom Caller ID Benefits:
Customize the area code and Caller/Display Name (CNAM).

08/02/2024

Use Broadnet's Custom Caller ID feature to ensure that your audience members receive your important phone calls.

What is a Custom Caller ID?
Broadnet Caller IDs are phone numbers registered to reduce being identified as “spam” by phone providers. Since your audience will know who is calling, you can expect to see an increase your answer rates.

How does Custom Caller ID work?
Broadnet will secure a number for you that has been verified and registered with carriers. When you call your participants, your caller ID name will show for providers that display CNAM. The best part? This service is complimentary for all Broadnet clients.

24/01/2024

2024 marks Broadnet's 20th anniversary! 🎉

This year, we are celebrating two decades of innovation, growth, and commitment to excellence. As we celebrate this significant achievement, we reflect on the incredible journey that has brought us to where we are today. It's not just a celebration of time, but a testament to the relationships we've built.

The accumulated experience of 20 years allows us to provide industry-specific knowledge, understand customer preferences, and implement effective operational strategies. This wealth of experience has enabled us to provide customized insights, solutions, and services tailored to the unique needs of our clients.

2024 will be full of new products and features, stringent security measures, campaigning and elections, and many more accomplishments. We're immensely grateful for the trust and collaboration of our clients and partners throughout the years, and we look forward to many more years of success and innovation!

22/01/2024

What Makes SMS TXT Different: Security
Be confident that your data will be secure, as SMS TXT is one of the most secure texting platforms on the market.

18/01/2024

Have you ever created a vision board? Vision boards are a visual representation of your goals and dreams for yourself, your company, etc.

At Broadnet, our vision is to offer the most reliable communication solutions, enabling customers to conduct conversations with their audiences with utmost confidence and security.

Check out our vision board:

09/01/2024

What Makes SMS TXT Different: Hands-On Support

Get Broadnet’s top-notch support and customer service, along with our 18+ years of experience with phone carriers and compliance.

05/01/2024

What Makes SMS TXT Different: High Send Rates

Deliverability checks ensure your message has the highest send rate.

01/01/2024

Happy New Year! ✨🎉 May the upcoming year bring you prosperity, joy, and exciting new opportunities.

We want to say a huge thank you to all of our incredible partners and clients for helping to make 2023 such a great year. Here's to achieving even greater milestones together in 2024!

25/12/2023

Merry Christmas and happy holidays from all of us at Broadnet! 🎄✨
May your holidays be filled with joy, laughter, and all of the magic of the season.

21/12/2023

What Makes SMS TXT Different: Personalization

Personalization is critical to engaging your audience, and SMS TXT makes it easy to use data to personalize your text messages. The platform automatically creates merge fields upon list import, saving you time and effort.

15/12/2023

Success Story | Congress Communication

Constituents want a chance to use their voice, speak their concerns, ask questions, and hear firsthand what is happening with issues that are the most important to them. A United States Senator used Access Live™ technology to dial out to more than 3.5 million constituents over the course of 66 events, in an effort to frequently communicate with them.

11/12/2023

What Makes SMS TXT Different: Ease-Of-Use

SMS TXT has an easy-to-use interface that lets you send a text broadcast in just five simple steps. Plus, effortlessly send P2P texts by simply pressing a button on your keypad.

Learn more:
https://www.broadnet.com/sms-txt/

07/12/2023

Why Choose Broadnet's SMS TXT?

📍 If you’re already a client, benefit from the convenience of having a single point of contact for all your virtual communication needs.

🏆 Get Broadnet’s top-notch support and customer service, along with our 18+ years of experience with phone carriers and compliance.

🔒 Be confident that your data will be secure. SMS TXT is the most secure texting platform on the market.

🔗 Use SMS TXT independently or in conjunction with other Broadnet solutions to create an omnichannel communications approach.

With SMS TXT, send personalized and automated text messages, streamline your outreach, integrate products, and achieve your goals faster. Learn more about SMS TXT:

Broadnet is taking its expertise and confidence with carriers to the world of SMS to provide clients with the most secure texting product on the market. With our cutting-edge platform, you can send personalized and automated text messages, streamline your outreach, integrate products, and achieve yo...