Bamboozled

Bamboozled Karin Price Mueller writes the Bamboozled consumer affairs column for The Star-Ledger/NJ.com /NJ Advance Media and NJMoneyHelp.com.
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Having a garage sale? Watch out for these 9 scams.
18/06/2022

Having a garage sale? Watch out for these 9 scams.

Be sure to protect your property and your money if you have a sale.

Woman wins fight for $3K in unpaid unemployment benefits more than two years after applying
12/06/2022

Woman wins fight for $3K in unpaid unemployment benefits more than two years after applying

Despite showing proof and eligibility, her requests for help were denied for two years.

Tenant approved for state rental assistance, but the checks stopped. What happened?
12/06/2022

Tenant approved for state rental assistance, but the checks stopped. What happened?

Through federal and state COVID relief money, thousands of renters have received help.

More restaurants are charging a fee to use a credit card. Here’s what you should know.
11/06/2022

More restaurants are charging a fee to use a credit card. Here’s what you should know.

A new bill would clarify current law so that consumers are notified before a purchase.

Teens would be allowed to work more hours under bill proposed in N.J.
09/06/2022

Teens would be allowed to work more hours under bill proposed in N.J.

Supporters said the bill will help seasonal businesses keep up their staffing levels.

COVID test sample in biohazard bag again sent to N.J. home instead of lab
09/06/2022

COVID test sample in biohazard bag again sent to N.J. home instead of lab

About 100 tests from the program were mislabeled, the company said.

Scammer opens credit card in man’s name, charges $6K. Bank says it’s not a fraud.
30/05/2022

Scammer opens credit card in man’s name, charges $6K. Bank says it’s not a fraud.

The customer said the bank didn't accept his claim of fraud.

Cemetery sells family’s crypts to someone else, man says. What happened?
28/05/2022

Cemetery sells family’s crypts to someone else, man says. What happened?

The cemetery says the crypts were returned, but family says they never gave them back.

Couple pays credit card bill, but company says payment is missing. Where did it go?
24/05/2022

Couple pays credit card bill, but company says payment is missing. Where did it go?

Even after sending proof of payment multiple times, late fees and interest charges kept coming.

Verizon, AT&T cell phone users are about to see rate increases. Here’s how much.
23/05/2022

Verizon, AT&T cell phone users are about to see rate increases. Here’s how much.

The carriers say they are raising prices to cope with higher costs from inflation.

Contractor won’t give $5K refunds for canceled generator installations, homeowners say
18/05/2022

Contractor won’t give $5K refunds for canceled generator installations, homeowners say

The homeowners canceled after delays and little communication from the company.

Woman loses more than $3K in Zelle after Facebook rental home scam
16/05/2022

Woman loses more than $3K in Zelle after Facebook rental home scam

By the time she realized something was wrong, the money was gone.

Homeowner waits 260 days for $300 clean energy rebate because of state backlog. What gives?
26/04/2022

Homeowner waits 260 days for $300 clean energy rebate because of state backlog. What gives?

The program's popularity and a recent change caused the delay, the state says.

She had a baby, and insurance paid. Then $4,500 in medical bills were sent to collections.
26/04/2022

She had a baby, and insurance paid. Then $4,500 in medical bills were sent to collections.

The new mother refused to pay but didn't want to hurt her credit.

COVID airline refund policies still causing trouble, traveler says
19/04/2022

COVID airline refund policies still causing trouble, traveler says

One airline refused to extend a COVID travel credit by one month.

‘The world is crumbling around me.’ Here’s what happened when a homeowner needed mortgage help
19/04/2022

‘The world is crumbling around me.’ Here’s what happened when a homeowner needed mortgage help

The couple's lender sold their loan before they could complete paperwork to save their home.

He got 5 E-ZPass violations but his statement says tolls were paid. What happened?
06/04/2022

He got 5 E-ZPass violations but his statement says tolls were paid. What happened?

The bill for $257 was sent to a debt collection agency.

Mega-sites, mobile units needed to help with N.J. unemployment claims, lawmakers say
10/03/2022

Mega-sites, mobile units needed to help with N.J. unemployment claims, lawmakers say

The Labor Commissioner says more people can be helped online and by phone than with in-person appointments.

Want to help Ukraine by giving to charity? Don’t get scammed.
08/03/2022

Want to help Ukraine by giving to charity? Don’t get scammed.

Con artists may try to take advantage of your generosity.

T-Mobile isn’t honoring new billing plan, customer says
07/03/2022

T-Mobile isn’t honoring new billing plan, customer says

Every month, the bills came in higher than they were supposed to be, customer says

Want an in-person unemployment appointment in N.J? It’s may not be easy to get one.
04/03/2022

Want an in-person unemployment appointment in N.J? It’s may not be easy to get one.

Unemployed workers can't simply call to ask for an appointment.

Two years into the pandemic, is it easier to file an unemployment claim in N.J.?
04/03/2022

Two years into the pandemic, is it easier to file an unemployment claim in N.J.?

A record-breaking number of people filed for unemployment during the pandemic.

You may be able to file your taxes for free. Here’s how.
04/03/2022

You may be able to file your taxes for free. Here’s how.

The IRS has several programs to help lower-income taxpayers.

Online ad promotes $3,708 ‘home stimulus.’ Is it for real?
01/03/2022

Online ad promotes $3,708 ‘home stimulus.’ Is it for real?

This so-called stimulus program is not what it appears to be.

Verizon promised $500 gift cards to switch service, but that’s not what happened, customer says
25/02/2022

Verizon promised $500 gift cards to switch service, but that’s not what happened, customer says

A frustrated customer said he couldn't get a resolution from the company.

Woman says developer is unlawfully trying to kick her out of rental home
22/02/2022

Woman says developer is unlawfully trying to kick her out of rental home

Even when a property is sold, renters in New Jersey have rights.

Behind on utility bills? Here’s how to get help in N.J. — if you take action soon. You might be surprised to see who qua...
16/02/2022

Behind on utility bills? Here’s how to get help in N.J. — if you take action soon. You might be surprised to see who qualifies.

A family of 4 with $105K of income can qualify.

Buying a puppy? Finance company illegally overcharging up to 189% interest, consumer groups claim.
15/02/2022

Buying a puppy? Finance company illegally overcharging up to 189% interest, consumer groups claim.

A coalition of consumer advocacy groups allege EastPay Finance is skirting state laws.

Romance scams skyrocket. Gift cards, crypto popular with con artists.
15/02/2022

Romance scams skyrocket. Gift cards, crypto popular with con artists.

Consumers reported an 80% jump in these scams over the year before.

Bank freezes account for 13 days then takes away $750 signing bonus. What gives?
15/02/2022

Bank freezes account for 13 days then takes away $750 signing bonus. What gives?

After the account was shut down twice, the customer closed it.

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