10/01/2024
Join our team at the Jefferson County Sheriffâs Office!
Position Open: Computer Support Technician
Location: Jefferson County Sheriffâs Office, 410 E 2nd Ave, Pine Bluff, AR
Job Type: Full-time, regular
Benefits:
⢠Salary: $45,000 a year (Approx $21.60/hr)
⢠Excellent retirement plan (APERS)
⢠Paid sick leave (Earning up to 96 hrs/yr)
⢠Paid vacation (96 hrs/yr after first year)
⢠Health insurance
⢠Optional vision and dental insurance
What youâll do:
⢠Work under the direction of the IT Director in support of the Sheriff on projects that advance the goals of the Sheriffâs Office.
⢠Be the go-to tech wizard for our offices, providing top-notch support and making sure everything tech-related runs smoothly.
⢠Dive into various IT challenges, from network troubleshooting to system upgrades.
⢠Be the friendly face of our help desk, guiding our team through tech issues and new software rollouts.
⢠Keep an eye on our hardware and software inventory, ensuring everything is up-to-date and working like a charm.
⢠Work with a wide range of devices, such as computers, desk phones, cell phones, copiers, printers, scanners, inmate kiosks, network devices, security cameras, and more. If it plugs in or uses batteries, it probably falls under the Technical Services umbrella here.
What weâre looking for:
⢠A tech enthusiast, preferably with an Associate's degree in Computer Science or a related field.
⢠Someone with at least three years of relevant experience and a knack for troubleshooting.
⢠A problem-solver who loves to learn and stay on top of the latest tech trends.
⢠Someone who's great at explaining technical issues in plain English and enjoys working with people.
Special Requirements:
⢠Valid Class C Arkansas Driverâs license with a good driving record.
⢠Ability to pass a thorough background check, including psychological, polygraph, and medical exams.
⢠Sometimes you'll need to be on-call for those inevitable tech emergencies.
⢠This position generally does not work nights, weekends, or holidays, but it may occasionally be required for planned upgrades or emergency system issues.
⢠A large part of this position will require working in our detention facilities around detainees. This can make some people uncomfortable but will be a necessary part of the job.
⢠You must be able to stay on your feet or seated for long periods. Our facilities span three city blocks long by two blocks wide, so lots of walking will be required at times.
⢠You may be occasionally required to lift up to 50 pounds.
Interested and qualified applicants, please download our application for employment at https://bit.ly/jcsojobapp. Fill the application out on your computer, print the completed application out, sign it, have it notarized and then turn it in to Sergeant Johnathan Powell, IT Director, at 410 E. 2nd Avenue in Pine Bluff, Arkansas.