23/01/2025
AI INEQUALITY...AND THE McKINSEY LEAK
A while back I wrote about 'data inequality'. While access to data and insulation from breeches remain unequal, was just a rest stop. The destination is what data—that's been analyzed and acted on—can do for you—or your competitors. We're entering a new era where splinters societies and businesses into haves & have-nots faster than finance, industrialization, or tech ever could.
A good analogy is cell phones. In the late 90's, I knew people who simply opted out. They didn't want that kind of access, intrusion, or reachability. Soon, they were opting out of their own convenience. And finally, others' expectations. Friends, family, colleagues expected them to be reachable. Opting out became costly or punitive. This became 10x with smartphones. Same happened with computers before that and will happen again with brain chip implants.
AI is still nascent, but improving fast and integrating into every aspect of our lives, products we use, and companies we work for—or do business with. Like cell phones, no one thinks they can opt out. And they're right.
What's less obvious is The Leak. Consider management consulting. There are many good, stupid, or cowardly reasons companies hire management consultants. One is "expertise"...often built on serving other, similar clients. Regardless of assurances, reality is this is a MAJOR LEAK of knowledge across firms. It's both democratizing and quietly collusive, as "best practices" spread through this connective tissue. Consultants help maximize profits, optimize labor, and remove unnecessary friction (mostly people, pay, services, features, etc).
AI is one massive, ongoing, systemic LEAK, where AI companies, like consultants, collect and disseminate "best practices" across clients (including us and our formerly-private thoughts). Maybe we could buy our way out of some of it, at the highest price tiers. In practice, it's how McKinsey clients think they buy themselves 1-way expertise. It's always a 2-way exchange.
Not only does this accelerate AI's learning, but it transfers power to middlemen (via expertise and ex*****on dependency). Not unlike the most successful tech companies of the past two decades—Amazon, Uber, AirBnB, etc. All middlemen.
Even if the privacy protections were real, guess who gets smartphones first? And those left using this era's 'dumbphone', get a life sentence...to an inferior life.
There are efforts to compete and democratize AI. I am both optimistic and skeptical. My theory is any competitive advance in AI is subject to MEGA LEAKS, where all AIs eventually advance on each other's gains. The exponential changes implied by that reality can be exciting or frightening. Much depends on what rules they've been fed, who controls these companies, and how we adapt our lives and economies. And finally, how *they* decide to manage themselves...and us...
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