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Got nothing to hide, don't care about your digital privacy? The chances are that you do care you don't understand it. Di...
24/09/2020

Got nothing to hide, don't care about your digital privacy? The chances are that you do care you don't understand it. Digital privacy is a big issue.

Today on the Control Alternate or Delete Podcast Lachie and Suthers discuss digital privacy, a tip on getting out of the COVID slump and a scam that might be targeting you.

Online: https://anchor.fm/ctrlaltdel
Spotify: https://open.spotify.com/show/0dP49BFiVQ0BZCgT7nM7RB
Apple Podcasts: https://podcasts.apple.com/us/podcast/control-alternate-or-delete/id1494936729?uo=4
Google Podcasts: https://www.google.com/podcasts?feed=aHR0cHM6Ly9hbmNob3IuZm0vcy9mMmM0Yzc4L3BvZGNhc3QvcnNz

Two guys from Melbourne who have worked in Technology around Small and Medium Business for 15 years sharing knowledge on how Small Businesses can stay relevant with the rapid progression of technology. Along the way, we'll have plenty of distinguished guests to share stories and their own journey in...

Welcome back to the podcast! This week Lachie and Matt dive into the July stats of Scam Watch: Matt takes us through the...
10/09/2020

Welcome back to the podcast!

This week Lachie and Matt dive into the July stats of Scam Watch:

Matt takes us through the journey of using PowerApps to make an app to replace what would normally be a documented process.

Lachie touches on his time saving Microsoft SharePoint tip of the week.

Let us know if there is anything you want us to cover in the next podcast, we might even do some extended planning for it!

Online: https://bit.ly/3jSWkxs
Google Podcasts: https://bit.ly/3m5l0EY
Apple Podcasts: https://apple.co/2FgvaBJ
Spotify: https://spoti.fi/2DLJW2U

We're back (remotely) for another season of Control, Alternate or Delete! Hopefully our one listener is still out there!...
02/09/2020

We're back (remotely) for another season of Control, Alternate or Delete! Hopefully our one listener is still out there!

This episode would have been released sooner, if not for a technical glitch. Will the culprit be thrown under the bus? Probably!

What has Lachie and Matt been up to since the last episode? Tune in to find out what COVID-gifts Lachie has bought himself.

https://anchor.fm/ctrlaltdel/episodes/The-after-COVID19-episode-ej0vjo

We're back (remotely) for another season of Control, Alternate or Delete! This episode would have been released sooner, if not for a technical glitch. Will the culprit be thrown under the bus? Probably! What has Lachie and Matt been up to since the last episode? Tune in to find out what COVID-gifts....

Season 2? Coming soon!Control, Alternate or Delete are back for a COVID safe version of the podcast!Follow/Subscribe for...
17/08/2020

Season 2? Coming soon!

Control, Alternate or Delete are back for a COVID safe version of the podcast!

Follow/Subscribe for more info on the next podcast.

Welcome back to the podcast! Its 2020 and we're   off with a bang. Punch out some time for this podcast with Dwayne Harr...
09/01/2020

Welcome back to the podcast! Its 2020 and we're off with a bang. Punch out some time for this podcast with Dwayne Harris from WFC - Ferntree Gully joining Lachie Dixon and Matt Sutherland

http://bit.ly/2tIZUoS

Throughout the episode, we go through the journey from concept to almost 500 members and two gyms, touching on marketing, gaining and retaining customers, differentiating in a saturated market, and maintaining the culture and environment of the gym – for staff, trainers and customers.

And Lachie throws Matt under the 🚌 🤣

Whats up Facebook! Last post for 2019 coming at ya...This data is pretty cool 😎  MyAnalytics showing the trends on   hab...
31/12/2019

Whats up Facebook! Last post for 2019 coming at ya...

This data is pretty cool 😎

MyAnalytics showing the trends on habits.

Lachie and Matt covered a bit about this on a Control Alternate or Delete Podcast episode (http://ow.ly/SIid50xKntP) we did in late November about work/life balance. I think this shows what I was talking about there in having a bit of downtime in the afternoon to be able to do school pickup more often, with a lull around 3PM/4PM.

Would love to know from the community, for anyone out there in land - is this something that you would use to help keep your employees accountable to the Work/Life balance that they want?

13/12/2019

"Any touch that our Customer Success team had with the customer HAD to be relevant" Make sure all customer contact is contextual and relevant. We only headline reading, so if it's not relevant it's most likely ending up in the trash.

13/12/2019

"As you can imagine, it was a bit crazy and unorganized like a lot of startups." "Or "

Even $1bn companies can be crazy and unorganised. Having a vision and goals to work towards is key to allow the talented people in your business to do their thing.

"We would often ask them to do referral calls with existing or perspective customers" A great idea for   who struggle to...
12/12/2019

"We would often ask them to do referral calls with existing or perspective customers" A great idea for who struggle to articulate to a prospective customer your value. Ask a great customer you already have for a referral call!

Whats that? Two podcasts in one week? Yes we can! Today's podcast is about Work/Life balance and what that means to Lach...
28/11/2019

Whats that? Two podcasts in one week? Yes we can! Today's podcast is about Work/Life balance and what that means to Lachie Dixon and Matt Sutherland.

As always, we greatly appreciate your support and feedback! Looking forward to the next couple of episodes! Be sure to like and follow our page for more updates!

Welcome back to the podcast! Today we touch on Work / Life Balance after a little break. In between keeping track of the crickets scores in the First Test, we talk about how Lachie enjoys getting into the gym and working on his guns, and how Matt likes the work more than the balance (and doing schoo...

The long awaited follow up to the Hypergrowth podcast... Where was Lachie Dixon? Find out in this special Tuesday editio...
25/11/2019

The long awaited follow up to the Hypergrowth podcast... Where was Lachie Dixon? Find out in this special Tuesday edition of the podcast! Oh, we also discuss choosing the right piece of technology (aka Growth Asset) for your small business!

Sometimes we can get wrapped up in technology being the answer to most problems in business. A growth asset, a new application, or a new way of doing things. In today's episode we have a practical discussion on a real world scenario around choosing technology to resolve a business issue.

08/11/2019

Growing your can be diffcult. Being able to use your failures to help fuel your growth is important. It makes your brain grow bigger!

Really excited to get today's podcast out there, plenty of value and a good insight into Clayton's extensive experience ...
07/11/2019

Really excited to get today's podcast out there, plenty of value and a good insight into Clayton's extensive experience in business. Direct link to the podcast here:

https://anchor.fm/ctrlaltdel/episodes/Hypergrowth-and-Culture-with-Special-Guest-Clayton-Moulynox-e8rg8b

Tag someone that might get some value from a discussion with Clayton who was a key player in the culture of this hypergrowth startup.

This was an amazing episode to be part of. Some big shoes to fill, with Lachie was unable to join us this week on the podcast, but we had an amazing special guest! A fascinating discussion with Clatyon Moulynox who has recently returned to Australia from working with Auth0 - a Seattle based startup....

07/11/2019

Great to have Clayton Moulynox on the podcast this week to give us some insights into some of the important aspects that helped Auth0 become a $1bn company over 5 years. Lots of tips for as well around , and !

Clayton explains in this video his second position at Auth0, building out a team dedicated to Customer Success.

Keep an eye out for the release this afternoon at https://anchor.fm/ctrlaltdel and here on Facebook.

You can also find out more about Clayton and his journey at his website: https://www.moulynox.com/

"Being able to have that trust is the chicken and the egg kind of problem." A fantastic podcast coming your way today.. ...
06/11/2019

"Being able to have that trust is the chicken and the egg kind of problem."

A fantastic podcast coming your way today.. don't miss it!

Great   day for to record a podcast! Drop us a comment for a shoutout 😁
24/10/2019

Great day for to record a podcast! Drop us a comment for a shoutout 😁

23/10/2019
23/10/2019

Classic Lachie Dixon 🤣😂🤣

20/10/2019

Lachie explains what the podcast is about - helping Small and Medium businesses in Melbourne grow their business utilising technology.

Send us a comment or a direct message if you have anything that you would like us to talk about. We're keen to help!

19/10/2019
17/10/2019

Asking the tough questions...

The episode that started it all... check out the introduction podcast for some banter, stories and a confession! https:/...
17/10/2019

The episode that started it all... check out the introduction podcast for some banter, stories and a confession! https://anchor.fm/dashboard/episode/e7m7e3

Create, distribute, host, and monetize your podcast, 100% free.

Welcome to the Podcast! In today's episode, Lachie Dixon and Matt Sutherland caught up with Ryan Vear from Ryve to talk ...
17/10/2019

Welcome to the Podcast! In today's episode, Lachie Dixon and Matt Sutherland caught up with Ryan Vear from Ryve to talk about his Small Business, focusing on Customer Experience and Culture. Check it out on whichever platform takes your fancy! https://anchor.fm/ctrlaltdel/episodes/Special-Guest---Ryan-Vear-from-Ryve-e7pl61

With a passion for quality electronics, sound and visuals; Ryan’s values-based approach to business often has clients telling us how they are grateful to have found him. Ryan has been involved in the audiovisual industry for over 20 years and founded Ryve in 2002.

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