19/03/2024
Selling Principles 101 - Freelancing in the Event Industry & Describing Your Business to Aunt Joan
This is my Aunt Joan, my Godmother.
She sends me handwritten letters every month with clipped newspaper stories, crossword puzzles and colored pencil drawings. She’s lovely.
But when I stepped down from my staff job recently, and went into business for myself, she was worried.
‘What are you going to do for money!?’ she asked.
I went on and on about the corporate event business and how a lot of work is done by freelancers for different roles especially for the jobs I do like project managing, supporting breakout rooms, on-site encoding, video switching, producing, and managing hybrid events and webcasts…
She cut me off. She said…
‘Look, I don’t know what any of that means. I just need you to tell me what you are going to do clearly, so I know what to pray for.’
I understood. She needed the elevator speech.
There was an extended benefit. For my own clarity, or for business copy on a webpage, or in talking to future customers, I had to be able to explain it clearly (and quickly) to Aunt Joan.
So, I worked on the language, and made it a mouthful, not a platter full of word salad.
Here’s what v1 looked like…
I am an on-site encoding engineer for hybrid and virtual events, I manage projects and support breakouts, and I develop business for the corporate event industry.
She liked that.
The super distilled version, v2, was…
I tech, manage and sell for the corporate event business…but that was too lean.
It’s hard enough to explain what we do in the corporate event business, but I workshopped the Aunt Joan Model – v1, this past weekend at a family get-together, and it played well - lots of head nodding and non-verbal affirmations, which was good. I needed people to get it enough.
I had anticipated this, and prepared my story as best I could before getting started, but when I was asked by Aunt Joan, I was caught off and fell a little short.
If you are considering going on your own, or updating your product and service mix, I would encourage thinking of explaining your business to Aunt Joan, a variation of the elevator speech, as a useful mental model for communicating your business clearly and getting closer to the sale.