29/09/2024
I was asked in a recent National Safety Council article with Tim Neubauer MS, CSP:
What are some important elements of a positive reinforcement approach?
Here’s what I had to say:
You can only find success approaching and commending workers if you’ve built a trust based relationship. Even positive reinforcement may not mean much to someone you haven’t built a relationship with. It’s just an empty compliment from an unknown person. This can happen over days, weeks, years, or it can happen the first time you meet them.
How you carry and handle yourself will mean more to who is on the receiving end than the message itself. It’s like the saying, people remember less about what you said and more about how you made them feel.
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What do you think are some important elements to this approach?
