19/04/2022
ISO 9001 Auditing Practices Group MUITO IMPORTANTE - VÁRIOS ARTIGOS COM BOAS PRÁTICAS PARA AUDITAR
Welcome to the website of the ISO 9001 Auditing Practices Group.
This website has been established as an on-line source of papers and presentations on auditing QMSs. The ideas, examples and explanations given reflect the process-based approach that is essential for auditing the requirements of ISO 9001 Quality management systems - Requirements. The website is primarily aimed at QMS auditors, consultants and quality practitioners.
The papers and presentations that make up the content of this website are not definitive. They reflect a number of different views in QMS auditing. As such, their content may not always be consistent. It is not intended that the website's content will be used as specified requirements, an industry benchmark, or as criteria that all QMS auditors, consultants or practitioners have to follow.
Feedback from users will be used by the ISO 9001 Auditing Practices Group to determine whether additional guidance documents should be developed, or if these current ones should be revised. Comments on the papers or presentations can be sent to the following email address: [email protected].
The items listed under "QMS auditing topics" below have papers and presentations associated with them. Simply click on one of the links to view and download the relevant document.
The ISO 9001 Auditing Practices Group is constituted as an informal group of quality management system (QMS) experts, auditors and practitioners, drawn from the ISO Technical Committee 176 Quality Management and Quality Assurance (ISO/TC 176) and the International Accreditation Forum (IAF).
The Co-Conveners of the ISO 9001 Auditing Practices Group are Mr Fei Yang (Deputy Director, CNAS, China) and Mrs Joana dos Guimarães Sá (from IQNet - the International Certification Network).
A sister web page for the Accreditation Auditing Practices Group has been established to provide guidance to accreditation auditors.
For further information please see: An introduction to the ISO 9001 Auditing Practices Group
QMS auditing topics for ISO 9001:2015
1. General
Adding value
Code of Conduct and Ethics
Cultural Aspects
Expected Outcomes
Impartiality
Technical Experts
Two stage initial certification audit
Zip file of all the above documents
2. Auditing General
Added Value Audits versus Consultancy
Audit Planning
Audit Reports
Audit Trail
Auditing Digital Processes
Checklist
Deal with consultants
Demonstrate conformity to the standard
During disruptive events
Effective use of ISO 19011
Effectiveness
Evidence collection
Nonconformity – Documenting
Nonconformity – Review and closing
Remote Audits
Zip file of all the above documents
3. Auditing to ISO 9001:2015
Competence
Context
Customer Communications
Customer Complaints
Customer Feedback
Design and Development Process
External providers
Improvement
Internal audit
Internal communication
Measurement traceability
Monitoring and measuring resources
Organizational Knowledge
Policy, objectives and management review
Processes
Resources
Risk Based Thinking
Scope and Applicability
Service organizations
Statutory and Regulatory requirements
Top management
Zip file of all the above documents
Document Revision Status Information for all the above documents
Further reading:
The ISO Policy Committee for Conformity Assessment (ISO/CASCO) and the International Accreditation Forum (IAF) have developed documents relating to certification, accreditation and the auditing of quality management systems. These are available from ISO or the IAF, or from your national ISO member body or IAF member body.
