Culture of Convenience Podcast

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Culture of Convenience Podcast

The Culture of Convenience podcast is about balancing the needs of the business with the needs of your people. Business, like life, moves fast.

It’s hard to keep up with the changing needs of both customers and employees. In the Culture of Convenience™ podcast, host Jeff Kahler talks with experts from a variety of industries to discuss issues related to people, processes, technology, and operations.

08/03/2024

We would like to thank all of our Culture of Convenience followers for your support of our podcast and the interaction with our posts. The COC podcast is produced by Ready Training Online at our in-house studio in PA. We want to ensure that our followers are getting the latest news on all things training related, so we have decided to consolidate our social channels and will no longer be posting on this account. To ensure you do not miss any new posts, follow or like us at Ready Training Online. See you there 👉

01/02/2024

"[AI] is inevitable. It is here. ... Don't fear it, embrace it, and don't give away your power." - Susan Sly

Check out the rest of Episode 126 on Spotify, Apple Podcasts, Google Podcasts, or on our website: https://hubs.li/Q02j2s470

30/01/2024

How can AI benefit c-stores? Find out in this week's episode with special guest Susan Sly, CEO of The Pause Technologies Inc. and Top Women in AI Finalist. During our conversation, Susan shared how she got into the industry and her take on how AI can help businesses, employees, and the customer.

Check it out now on Spotify, Apple Podcasts, Google Podcasts, or with the link below!
https://hubs.li/Q02j1d1B0

26/01/2024

AI is all the rage these days. But how exactly will it benefit c-stores? On next week's podcast we talk to Sly , CEO of The Pause Technologies and Top Women in AI finalist, to get her take on how AI will impact retail, their employees, and the customer.

02/11/2023

"When you're a good manager and a good leader, you think about what other people are thinking ... you put their hat on." - Jeff Kahler
Check out the rest of Episode 125 at https://hubs.li/Q027hDr-0

31/10/2023

Our listeners sent in some burning questions for us during Season 11, and now Jeff Kahler is tackling them! Airplane etiquette, "beige flags" in business, working with family; all these and more are being discussed in Episode 125.
https://hubs.li/Q026Z8_N0

12/10/2023

"Whether it's my own business or whether it's working for someone else, I want to be proud of what I've done." - Frank Beard
Check out Episode 124: https://hubs.li/Q024G0sd0

10/10/2023

In 2016, Frank Beard became nationally recognized for his 30-day cstore diet. Ever since then he has been extremely passionate about convenience stores. In this info-packed episode Jeff Kahler dives into details about that diet, EV charging stations, autonomous check-out, and measuring success.
https://hubs.li/Q024wtbt0

28/09/2023

"The beauty of working in this space is that each store is unique, [and] has its own culture." - Lonnie McQuirter
Check out the rest of Episode 123: https://hubs.li/Q023kFSc0

26/09/2023

In this episode, Lonnie McQuirter of 36 Lyn Refuel Station breaks down what separates him from big competition and gives us a sneak peek at what advice he'll be giving suppliers at the NACS Show!
https://hubs.li/Q023klnd0

21/09/2023

"I always feel what sets us apart is that we know our customers." - Lisa Dell Alba
Listen to our interview with Lisa: https://hubs.li/Q022s0JJ0

19/09/2023

This week Jeff Kahler interviews Lisa Dell Alba, President and CEO of Square One Markets! She shares her insights on family businesses, supplier relations, and overcoming anything that stands in her way.
https://hubs.li/Q022s1sS0

14/09/2023

"We do have other alternatives to help ... your team, including an option for people with no LMS." - Jeff Kahler
Listen to Episode 121 at https://hubs.li/Q021SvJX0

12/09/2023

We're counting down to the NACS Show, one of the biggest events in convenience retailing! In this episode, Jeff Kahler shares the top ten reasons why you should stop by and visit Ready Training Online at booth B3749!
https://hubs.li/Q021Bv0Y0

07/09/2023

"Whether it's convenience or any business, the way you look at staffing, hiring, recruiting, and developing your team needs to change." - Jeff Kahler
Hear more of Episode 120: https://hubs.li/Q0217g060

31/08/2023

"The very first thing I want people to know is that critical thinking cannot be completely replaced. There has to be someone guiding [the AI] tools." - Jeff Kahler
Listen to Episode 119: https://hubs.li/Q0209fgJ0

29/08/2023

AI has been in the news a lot lately, but what does that mean for you professionally? In this episode, Jeff Kahler discusses the top 10 jobs he believes could be displaced by AI, and how to either embrace it, or work around it.
https://hubs.li/Q0206prn0

24/08/2023

"The point is to remove friction from the journey of the shopper" – Amit Acharya
Check out Episode 61: https://hubs.li/Q01_w3JM0

22/08/2023

Self-checkout kiosks often get a bad rap for taking over jobs traditionally done by humans. Today we're looking back on our interview with NCR's Marc Haberkorn and Amit Acharya to set the record straight. We discussed why self-checkout's so successful, theft issues, and what may be coming to a store near you!
https://hubs.li/Q01_w3490

17/08/2023

"Admit that you have your own issues before you start judging someone for their behaviors." - Jeff Kahler

Check out Episode 118 at: https://hubs.li/Q01-M8d90

15/08/2023

No one on the planet is exempt from insecurities; but how do we show up at work without bringing them along? In this episode, Jeff Kahler speaks candidly about his insecurities and how you can overcome your own to make an impact on the job.
https://hubs.li/Q01-JP-30

10/08/2023

"That's ... what I bring to the table ... giving so many options, ... giving my 110%." - Angel Bui
Check out Episode 117! https://hubs.li/Q01Z-cHl0

08/08/2023

This week, we're spotlighting Angel Bui, RTO's UX/UI designer! Listen as she shares how dedication has helped her through life and is inspired by those around her to be successful in everything she does.
https://hubs.li/Q01ZZYbF0

03/08/2023

"… the information that we're giving them [via HUBS] allows them to make quicker, better decisions." - Jeff Kahler

For more insights, listen to Episode 116! https://hubs.li/Q01Z6dY00

01/08/2023

Jeff Kahler had a vision for building the best data reporting features in his software platform - but he wasn't listening to his customers' needs. By finally listening to customers like Refuel, HUBS was born. In this episode, find out what can be accomplished when you stop doing and start listening.
https://hubs.ly/Q01Z1JVX0

27/07/2023

"Just like everybody doesn't manage the same way, everyone doesn't need to be managed the same way" - Jeff Kahler
Check out Episode 115: https://hubs.li/Q01Yw6gM0

25/07/2023

Going broke, becoming servants to AI, and rage cleaning are all topics that YOU, our listeners, wanted to discuss! Jeff Kahler shares his wisdom and wit on these situations and more, all in this week's episode!
https://hubs.li/Q01YjMdG0

29/06/2023

"I think the biggest thing is to be yourself and truly be yourself. ... I've seen so many influencers... become these successful businesswomen, strictly being themselves." - Sandy Williams-Brown
Check out Episode 114: https://hubs.li/Q01WfLDZ0

27/06/2023

Curiosity requires you to seek out answers beyond yourself. Find out how Sandy Williams-Brown's curiosity sets her ahead when it comes to social media and content marketing at RTO in this week's episode!
https://hubs.li/Q01VW_Sr0

22/06/2023

"I think everything is teachable as long as people are willing to learn." - Flavia Chiquita
Check out Episode 113: https://hubs.li/Q01TJDhd0

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Videos

How can AI benefit c-stores?

How can AI benefit c-stores? Find out in this week's episode with special guest Susan Sly, CEO of The Pause Technologies Inc. and Top Women in AI Finalist. During our conversation, Susan shared how she got into the industry and her take on how AI can help businesses, employees, and the customer. Check it out now on Spotify, Apple Podcasts, Google Podcasts, or with the link below! https://hubs.li/Q02j1d1B0 #CultureOfConvenience #podcast #AI

Our listeners sent in some burning questions for us during Season 11, and now Jeff Kahler is tackling them! Airplane etiquette, "beige flags" in business, working with family; all these and more are being discussed in Episode 125. https://www.cultureofco

In 2016, Frank Beard became nationally recognized for his 30-day cstore diet. Ever since then he has been extremely passionate about convenience stores. In this info-packed episode Jeff Kahler dives into details about that diet, EV charging stations, aut

In this episode, Lonnie McQuirter of 36 Lyn Refuel Station breaks down what separates him from big competition and gives us a sneak peek at what advice he'll be giving suppliers at the NACS Show! https://www.cultureo

This week Jeff Kahler interviews Lisa Dell Alba, President and CEO of Square One Markets! She shares her insights on family businesses, supplier relations, and overcoming anything that stands in her way. https://www.

We're counting down to the NACS Show, one of the biggest events in convenience retailing! In this episode, Jeff Kahler shares the top ten reasons why you should stop by and visit Ready Training Online at booth B3749! https://www.cultureofconvenience.com/

AI has been in the news a lot lately, but what does that mean for you professionally? In this episode, Jeff Kahler discusses the top 10 jobs he believes could be displaced by AI, and how to either embrace it, or work around it. https://www.cultureofcon

Self-checkout kiosks often get a bad rap for taking over jobs traditionally done by humans. Today we're looking back on our interview with NCR's Marc Haberkorn and Amit Acharya to set the record straight. We discussed why self-checkout's so successful, t

No one on the planet is exempt from insecurities; but how do we show up at work without bringing them along? In this episode, Jeff Kahler speaks candidly about his insecurities and how you can overcome your own to make an impact on the job. https://www.c

This week, we're spotlighting Angel Bui, RTO's UX/UI designer! Listen as she shares how dedication has helped her through life and is inspired by those around her to be successful in everything she does. https://www.cultureofconvenience.com/episode0117/

Jeff Kahler had a vision for building the best data reporting features in his software platform - but he wasn't listening to his customers' needs. By finally listening to customers like Refuel, HUBS was born. In thi

Going broke, becoming servants to AI, and rage cleaning are all topics that YOU, our listeners, wanted to discuss! Jeff Kahler shares his wisdom and wit on these situations and more, all in this week's episode! https://www.cultureofconvenience.com/episod

Curiosity requires you to seek out answers beyond yourself. Find out how Sandy Williams-Brown's curiosity sets her ahead when it comes to social media and content marketing at RTO in this week's episode! https://www.cultureofconvenience.com/episode0114/

It's important to communicate and get along with people, but can you adapt to get the best out of your audience? In this episode, find out how MotionGlass Studios' own Flavia Chiquita adapted in her career. https://w

It's important to communicate and get along with people, but can you adapt to get the best out of your audience? In this episode, find out how MotionGlass Studios' own Flavia Chiquita adapted in her career. https://hubs.li/Q01Tz3y60 #CultureofConvenience #podcast #adaptability

We define grit with words like courage, resolve, and strength. This week Producer Kelly sits down with MotionGlass Studios' Steve Witmer to find out how grit helped him in the past, and how he uses the skills he's gained. https://www.cultureofconvenience

We define grit with words like courage, resolve, and strength. This week Producer Kelly sits down with MotionGlass Studios' Steve Witmer to find out how grit helped him in the past, and how he uses the skills he's gained. https://hubs.li/Q01T8BkQ0 #CultureofConvenience #podcast #grit

What was your dream job? #podcast #cultureofconvenience #production

Can you spot trends and tell how long they'll last? This week Producer Kelly sits down with Ready Training Online's Web Designer, Justin Watson, to discuss how noticing trends has always been a part of his life, and

Can you spot trends and tell how long they'll last? This week Producer Kelly sits down with Ready Training Online's Web Designer, Justin Watson, to discuss how noticing trends has always been a part of his life, and how he utilizes that strength at RTO. https://hubs.li/Q01S4WnC0 #CultureofConvenience #podcast #trends

With advances in technology, the business landscape is constantly evolving. What does that mean for the future? Check out a bonus WTF? episode where Jeff discusses technology, AI, humans, and how to up your game to stay relevant: https://www.cultureofcon

With advances in technology, the business landscape is constantly evolving. What does that mean for the future? Check out a bonus WTF? episode where Jeff discusses technology, AI, humans, and how to up your game to stay relevant: https://hubs.li/Q01RfYfp0 #CultureofConvenience #podcast #technology

Are you feeling underutilized at work? Do you have talents that aren't being noticed? You could be experiencing rust out. Learn all about it, and what you can do to combat it in this week's episode: https://www.cultureofconvenience.com/episode0109/ #Cult

Are you feeling underutilized at work? Do you have talents that aren't being noticed? You could be experiencing rust out. Learn all about it, and what you can do to combat it in this week's episode: https://hubs.li/Q01RfT0F0 #CultureofConvenience #podcast #rustout

Nobody likes a toxic workplace. But how do you identify the source of toxicity, and how do you handle it? Find out in this week's episode: https://www.cultureofconvenience.com/episode0108/ #CultureofConvenience #podcast #toxicworkplaces

Nobody likes a toxic workplace. But how do you identify the source of toxicity, and how do you handle it? Find out in this week's episode: https://hubs.li/Q01Qf8JJ0 #CultureofConvenience #podcast #toxicworkplaces

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