31/08/2023
"McAneny thinks that for insurance companies, it’s really all about the money.
"Her theory is that insurance companies save money by delaying spending as long as possible, especially if the patient or the doctor gives up on the appeal, or the patient’s condition rapidly declines in the absence of treatment.
"For an insurance company, she said, 'you know, death is cheaper than chemotherapy.'
I spoke with more than 50 insurance experts, patients, lawyers, physicians and consumer advocates about building a tool anyone could use to navigate insurance appeals. Nearly everyone said the same thing: Great idea. But almost impossible to do.