31/01/2023
It’s time to use all social media – especially Twitter and Facebook – to bloody the noses of the businesses that have given you a terrible customer experience (CX)
Because Facebook’s page editing instructions are so poor, the following four sentences will summarise here what my intention is.
As simply a creation of its time, Shonkr helps unhappy customers get revenge against the businesses that have given them misery.
Shonkr is a running journalistic investigation built to help and guide unhappy customers in how to complain vocally online such that the businesses that have let them down – and everyone else who can cause them pain – hears their complaint.
It aims then to create a public index of those grievances, such that by making the names of those businesses with which they are unhappy known to everyone, others can avoid getting ripped off by companies reckoned to be delivering the worst customer experience (CX).
Because we can now do this with ever greater force together, its intention is to help you make your own complaints known, and shared, about those suppliers that have wronged you and tried to rip you off.
At shonkr.com, I have published a recipe – http://bit.ly/3XNz88j – that will show people how to do this, but my aim in describing it and its goals is to engage with others to improve and sharpen its complaint mechanism, such that businesses really feel the pain it can inflict.
Please join in to improve my formula to give real grief to the companies that have pi**ed you off.
