Learning advance audience builders with Pam Duffy of Powerhouse Consulting. #ServiceTitan #Marketing
Marketing For The Trades Summit- New Orleans
Relying solely on Google for lead generation? Think again! While Google is powerful, it shouldn't be your only strategy. Diversify to stay ahead!
Explore social media, networking events, email marketing, and word of mouth. These avenues can open doors that Google can't.
Don't limit your business to just one approach. Expand your horizons and watch your leads grow!
#LeadGeneration #BusinessGrowth #DiversifyYourStrategy #BeyondGoogle
You are that woman that turned your life from one pivot to a win in a matter of mere seconds by just clicking apply and even when your courage was fading and your fear was staring you in the face you got up faster and quicker every time. The gray exists but the light is so much brighter. #womenownedbusiness #womensupportingwomen #womenempoweringwomen #WomensMonth
Ever heard of the Erlang C Formula to measure efficiency in capacity (aka people)? We did not. But David knows!
Here is what we learned To use the Erlang-C formula to determine if your current call center staffing is adequate, you would need the following information:
Number of Agents (A): The number of call center agents available to handle calls.
Number of Calls (C): The total number of calls received in a given period.
Average Handling Time (H): The average duration it takes for an agent to handle a call, including talk time and after-call work.
Target Service Level (SL): The desired percentage of calls answered within a specific threshold time.
Target Answer Time (T): The threshold time in seconds within which you aim to answer a certain percentage of calls.
The TradeMarke Podcast Coming Soon!
You can reach out to David on LinkedIn he is willing to help, I'll drop in comments!
Cheers to David dissolving waiting times and optimizing the scheduling, and teaching us call center math!
📞🚀 #ErlangC #CallCenterInnovation #CaffeinatedCX
#CaffeinatedCXPodcast #PodcastComingSoon
David Powers
Chief Experience Officer
Rooter Hero Plumbing & Air
20 CSR's 5 Digital CSRS (Speed Team) 8 Dispatchers
CaffinatedCX Podcast 👉https://podcasts.apple.com/us/podcast/caffeinated-cx/id1586545435
📍 #ServiceBeyondConvenience and the Year of Brand Performance
Meet Your Customers Where They Are!
In a nutshell: It's not about our convenience; it's about being there for YOUR Customers where THEY are at. 🌟 Whether it's marketing or customer service, we're stepping into their world to truly understand and meet their needs. 🛤️💡
#CustomerFirst #MeetThemWhereTheyAre #MarketingRevolution #ServiceBeyondConvenience #RealConnections #Podcast #TheTradeMarkePodcast #CustomerService
Meet David Powers
Chief Experience Officer
Rooter Hero Plumbing & Air
The Caffeinated CX Podcast
https://podcasts.apple.com/us/podcast/caffeinated-cx/id1586545435
It’s FebYOUary… and together we are all in! #womenownedbusiness #womenempoweringwomen #womeninthetrades #E3
Beyond every product is a story waiting to be told 🌟. It’s not just about transactions; it’s about the tales that bind us, the connections we forge, and the experiences we share. Dive into the journey with us. #StorytellingInMarketing #BeyondTheProduct #ConnectCreateCelebrate #TheTradeMarke #podcastersofinstagram #marketingtips
Brand yo self! White trucks are well, white trucks..
Wrapping a truck, which involves covering its exterior with a vinyl wrap, can offer several benefits:
1. Protection: Vinyl wraps protect the truck's original paint from scratches, sun damage, and minor abrasions.
2. Customization: Wrapping allows for a high degree of customization in design, enabling personal or business branding, unique colors, and graphics.
3. Resale Value: Keeping the original paint intact under the wrap can help maintain or even increase the truck's resale value.
4. Cost-Effective: Compared to a custom paint job, wrapping is often more affordable and can be easily removed or changed.
5. Advertising: For businesses, wraps turn trucks into moving billboards, providing a mobile advertising platform. 🎯
6. Quick and Reversible: Wrapping is faster than painting and can be easily removed, restoring the truck to its original appearance.
7. Durability: High-quality wraps can last several years, providing long-term benefits.
Welcome to The TradeMarke! 🎯
We are excited to launch! We are ready to get reel 😉 and get raw about marketing in the trades!
If you’re an in-house marketer and want to chat about marketing on our podcast, message us, let’s chat! We can’t wait to meet you!
Goal #1 2024: Start a podcast ⚡️ Welcome to The TradeMarke where we get real and get raw talking about marketing in the trades with marketers in the trades. If you are an in-house marketer and want to be on our podcast, message us! We can’t wait to meet you! ❤️ #PodcastRelease #podcastersofinstagram #Podcasting #marketingstrategy #hvac #plumbing #electrical #garagedoor #roofing #handyman #solar #womenownedbusiness #womeninbusiness
Morning Marketing Update - April 2023
Grab your coffee and join us as we dive into the latest trends and breaking news within the marketing world.