24/12/2024
Dear Mulonga Water And Sewerage Co Ltd,
As we approach the end of this year, I feel compelled to urgently bring to your attention several pressing matters that require resolution by 2025. Firstly, the issue of meter readings has become increasingly problematic. To enhance accountability and transparency, it is imperative that you provide us with meter cards. This simple yet effective measure would significantly improve our ability to track usage and ensure fair billing practices.
Secondly, I must address the glaring shortcomings in your public relations service. Effective communication regarding water supply is crucial for maintaining trust with your customers. It is vital that you enhance your communication strategies to keep us informed about any changes or disruptions in service.
The time for action is now; we cannot afford to overlook these issues any longer. Let us work together towards a more efficient and communicative future.
I remain
Kangwa Nsofwa Lupele
Ubuntu Wabantu