Failing to Success

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Failing to Success Top 10% Ranked Podcast | True stories of entrepreneurs falling forward and tripping over the finish line. "Failing to Success" hosted by Chad Kaleky

Customer retention and churn rates are not just metrics; they are pivotal indicators of a company's health and its futur...
02/05/2024

Customer retention and churn rates are not just metrics; they are pivotal indicators of a company's health and its future valuation potential.

A critical pain point for many ventures, high churn rates can severely limit a company's ability to scale effectively and sustainably.

Why?

Because it suggests a deeper problem, either with the product or the customer experience.

Effective customer retention strategies are vital.

They signal strong product-market fit and customer satisfaction, which are crucial for long-term growth and attractiveness to investors.

Lower churn rates indicate that a business is not just attracting customers, but also delivering enough value to keep them engaged and loyal.

This is a strong signal to potential investors that the business model is robust.

Investors often look closely at churn rates as they assess the sustainability of a business’s growth.

A startup that masters customer retention typically commands a higher valuation because it demonstrates potential for more predictable and increasing revenue streams.

Whether it’s through improving product offerings, customer service, or user experience, small changes can lead to significant reductions in churn.

Episode 350 of Failing to Success is now live on all your favorite podcast platforms! Nick Fogle, CEO of Churnkey and Chad Kaleky, CEO of FTS Growth Studio

With an investment in a startup, the deciding factor often goes beyond the balance sheet or the brilliance of the busine...
01/05/2024

With an investment in a startup, the deciding factor often goes beyond the balance sheet or the brilliance of the business idea.

It’s about the people behind the venture.

Adam prioritizes investing in startups led by founders who exhibit exceptional dedication and unyielding optimism.

Why?

Because these traits are often the harbingers of the resilience necessary to navigate the tumultuous journey of entrepreneurship.

Dedication in founders is visible through their commitment to their vision and their willingness to make sacrifices.

This steadfastness is crucial, as the path of a startup is rarely smooth or predictable.

A founder’s positive outlook can energize the entire team, fuel persistence, and attract positive attention—from potential customers to future investors.

Together, these qualities often spell the difference between a startup that can weather the inevitable storms and one that falters when challenges arise.

Episode 349 of Failing to Success is now live on all your favorite podcast platforms! Adam Spector, CEO of Levy Back-Office Operations and Kaleky , CEO of FTS Growth Studio

Adaptability can make the difference between staying relevant and falling behind.A commitment to iterative development—a...
24/04/2024

Adaptability can make the difference between staying relevant and falling behind.

A commitment to iterative development—a method that embraces gradual enhancements based on real user feedback.

This approach ensures that each update not only adds value but also addresses the actual needs of the users.

In the fast-paced world of fintech, being proactive rather than reactive allows LoanPro to lead rather than follow.

The key to effective scaling is building a product that doesn’t just function but solves fundamental issues faced by its users.

Rhett's advice extends beyond software development; it is a resonant reminder of the power of resilience, the impact of customer feedback, and the importance of continual adaptation in any business.

Episode 348 of Failing to Success is now live on all your favorite podcast platforms! Rhett Roberts, CEO of LoanPro and Chad Kaleky, CEO of FTSEpisode 348 of Failing to Success is now live on all your favorite podcast platforms! Rhett Roberts, CEO of LoanPro and Chad Kaleky, CEO of FTS Growth Studio

The unwavering commitment to customer service and authenticity.The key to maintaining exceptional quality across franchi...
23/04/2024

The unwavering commitment to customer service and authenticity.

The key to maintaining exceptional quality across franchises isn't just in the recipes or the decor—it's in the people.

By empowering employees to be authentic and genuinely customer-focused, each Shuckin Shack location delivers a consistently inviting and memorable dining experience.

But how does Shuckin Shack ensure each franchisee upholds these high standards?

Franchisees receive continuous guidance to help them embody and propagate the core values of Shuckin Shack, ensuring that every customer walks out feeling valued and satisfied.

This rigorous preparation goes beyond mere operational instructions; it instills a culture of excellence and authenticity.

The culture-first approach has not only elevated their brand but also solidified the success of their franchisees, creating a robust network that thrives on mutual respect and shared goals.

This episode is a must-listen for anyone interested in the intricacies of franchising, the seafood industry, or the dynamics of scaling a business without losing its soul.

Episode 347 of Failing to Success is now live on all your favorite podcast platforms! Jonathan Weathington, CEO of Shuckin' Shack Oyster Bar Seafood Franchise and Chad Kaleky, CEO of FTS Growth Studio

$40 million and a team of 800 strong!How did a company, born from humble beginnings, ascend to such heights? The corners...
17/04/2024

$40 million and a team of 800 strong!

How did a company, born from humble beginnings, ascend to such heights?

The cornerstone of their success? Trust and long-term partnerships.

From day one, the founding team's commitment wasn't just to their vision but to each other.

This deep-seated trust formed the bedrock of their operations, fostering an environment where risks could be taken and innovation could flourish.

It was not just about assembling a team with the right skills but about cultivating a culture where every member believes deeply in the mission and trusts each other implicitly.

These long-term partnerships extended beyond the internal team to encompass clients and stakeholders, turning professional relationships into strategic alliances.

The result?

A company that not only grows but scales sustainably, navigating the complexities of the tech industry with agility and foresight.

Dejan’s insights are a testament to the fact that in business, the human element—trust, commitment, and partnership—plays a crucial role in achieving and sustaining growth.

Episode 345 of Failing to Success is now live on all your favorite podcast platforms! Dejan Nenov, Founder of Panaton and Chad Kaleky, CEO of FTS Growth Studio

AI as a collaborator, not a competitor.As AI technology continues to evolve, its infiltration into the creative sectors ...
16/04/2024

AI as a collaborator, not a competitor.

As AI technology continues to evolve, its infiltration into the creative sectors has sparked a mix of apprehension and excitement.

Our panel conversation centers on how AI tools are transforming the creative landscape, from graphic design to music production and beyond.

But rather than replacing human creativity, AI is enhancing it, offering tools that amplify human potential and unlock new avenues of expression.

Our experts discuss specific examples where AI has acted as a catalyst for creative professionals, helping them push the boundaries of their imagination and execute complex projects with greater efficiency and precision.

It's not about letting AI take the reins but about understanding its capabilities and integrating them into the creative process to enrich the final product.

AI's main function is to augment and accelerate human efforts, not to overshadow them.

This episode is a must-listen for anyone interested in the intersection of technology and creativity, offering deep insights into how we can harness AI to enhance not just productivity but also the creative spirit.

Episode 344 of Failing to Success is now live on all your favorite podcast platforms! Our expert panel includes Sam Sammane , Founder of TheoSym , Seth Earley , Founder of Earley Information Science, and Oleg-Serguei Schkoda, Founder of Oilfield Strategic Solutions.

Resistance to technology remains a steadfast challenge, especially in industries rooted in tradition.How does one addres...
10/04/2024

Resistance to technology remains a steadfast challenge, especially in industries rooted in tradition.

How does one address and overcome the hesitation that shadows the adoption of new technologies?

A trinity of strategies: education, trust-building, and showcasing tangible benefits.

Education emerges as the first step—demystifying technology and breaking down its complexities into understandable and relatable concepts.

The journey doesn’t stop at knowledge.

Building trust is crucial, a process that requires consistency, reliability, and demonstrating a deep understanding of the industry's unique challenges and needs.

But perhaps the most compelling argument for technology lies in its undeniable benefits.

Demonstrating success, efficiency gains, and improved outcomes speaks louder than any pitch or presentation.

Bryce emphasizes that the path to technological acceptance and adoption is not a race but a marathon.

It requires patience, persistence, and a profound respect for the pace at which foundational industries evolve.

Episode 343 of Failing to Success is now live on all your favorite podcast platforms! Bryce Wuori CEO of Pavewise and Chad Kaleky, CEO of FTS Growth Studio

In the world of Decentralized Finance (DeFi), Web3, and cryptocurrency, The Defiant stands as a beacon of knowledge and ...
09/04/2024

In the world of Decentralized Finance (DeFi), Web3, and cryptocurrency, The Defiant stands as a beacon of knowledge and understanding.

Camila and her team are dedicated to cutting through the noise, curating essential news and insights that empower both newcomers and seasoned participants in the DeFi space.

But The Defiant's contribution extends beyond mere information dissemination. It's about fostering a well-informed, engaged community that's equipped to navigate the complexities and seize the opportunities of DeFi.

Through in-depth analysis, expert commentary, and a commitment to accuracy, The Defiant transforms complex concepts into actionable knowledge.

This approach not only educates but also inspires confidence in a sector known for its volatility and intricacies.

Episode 342 Now Live with Camila Russo Founder of The Defiant !

The future of software lies in its ability to think, learn, and collaborate alongside its human users.Massoud's journey ...
02/04/2024

The future of software lies in its ability to think, learn, and collaborate alongside its human users.

Massoud's journey took a pivotal turn as he embraced the challenge of integrating AI to create intelligent software solutions.

Why the shift towards AI, and specifically within OMADEUS?

The answer lies in a clear vision to transcend traditional software limitations, automating decision-making processes and enhancing user experiences at both corporate and individual levels.

OMADEUS distinguishes itself from the sea of project management tools through its core innovation: the embedding of AI and large language models.

This isn't just about streamlining tasks or organizing projects; it's about redefining interaction.

Not just a tool, but a partner capable of learning, adapting, and providing insights that push the boundaries of productivity.

Episode 340 of Failing to Success is now live on all your favorite podcast platforms! Massoud Alibakhsh CEO of OMADEUS and Chad Kaleky CEO of FTS Growth Studio

At the heart of every successful startup lies a simple yet often overlooked principle: solving a specific problem. This ...
28/03/2024

At the heart of every successful startup lies a simple yet often overlooked principle: solving a specific problem.

This approach has propelled Blueverse to stand out in a crowded market.

While platforms like Groupon have set the precedent for deal offerings, they often require businesses to compromise heavily on profits.

Blueverse, however, has rewritten the playbook.

By offering flexibility in deal structures, Blueverse aligns more closely with the needs and aspirations of businesses, fostering a partnership that truly benefits both sides.

One of the most critical decisions in the journey of a tech startup, as Mason shares, is the inclusion of a technical co-founder.

The value of having someone who can not only navigate but also innovate the technological landscape cannot be overstated.

In-house development spearheaded by a technical visionary ensures not just faster progress but a product that evolves in real-time, adapting to the needs of its users and the market.

Mason's journey with Blueverse is a testament to the power of targeted solutions, strategic differentiation, and the indispensable role of technical leadership in today's startup ecosystem.

These insights serve as a beacon for aspiring entrepreneurs and existing startups alike, illuminating a path that veers away from conventional wisdom and towards a future where innovation, alignment with customer needs, and technical prowess lead the way.

Episode 338 of Failing to Success is now live on all your favorite podcast platforms! Mason Still CEO of BlueVerse and Chad Kaleky CEO of FTS Growth Studio

7 Ways to Raise Capital for Your Business or Startup #1 Customer Capital and BootstrappingThe essence of aligning your c...
27/03/2024

7 Ways to Raise Capital for Your Business or Startup

#1 Customer Capital and Bootstrapping

The essence of aligning your company's mission with market needs. Leveraging customer payments for your product, not only funds your venture but keeps you sharply focused on delivering value.

#2 Crowdfunding

Neither a magic bullet nor a lost cause, crowdfunding demands careful ex*****on. It offers a unique way to validate your product and engage a community, though it's not without its challenges.

#3 Friends and Family Funding

Potentially the first step on your funding journey, infused with trust and personal belief in your vision. Yet, it carries the weight of personal relationships, making it crucial to proceed with transparency and caution.

#4 Startup Grants

Often underexplored, grants can provide a critical non-dilutive funding source for your business. The challenge lies in navigating the vast landscape of available grants and matching them to your specific needs.

#5 Debt Financing

Commonly overrated, particularly for early-stage startups. The allure of debt must be balanced against the stark realities of startup failure rates and the potential personal financial risks involved.

#6 Revenue and Royalty Based Financing

A highly underrated option, offering a flexible repayment mechanism tied to your company's revenue. This can be an attractive middle ground between giving up equity and taking on debt.

#7 Equity Funding

Often seen as the holy grail of startup financing, equity investment comes with significant trade-offs, including loss of control and the pressure to deliver high growth and a successful exit.

Paul Silva brings to light the multifaceted approach to raising capital, emphasizing that there's no one-size-fits-all solution. The key lies in understanding the pros and cons of each method and aligning your choice with your business stage, goals, and the kind of company you're building.

Episode 338 of Failing to Success is now live on all your favorite podcast platforms! Paul Silva CIO of PixelEdge + Manager at River Valley Investors and Chad Kaleky CEO of FTS Growth Studio.

How would you treat someone you invited to your home for dinner? With respect, care, and a warm welcome, right?Robert's ...
26/03/2024

How would you treat someone you invited to your home for dinner?

With respect, care, and a warm welcome, right?

Robert's approach to customer service in the moving and property damage industry is exactly that—treating each client as if they were a guest in his home.

This philosophy might seem simple at first glance, but its implications are profound, especially in an industry synonymous with high stress and tension.

Moving homes or dealing with property damage are some of life's most stressful events. It's during these times that people crave not just professional support but genuine care and understanding.

By focusing on alleviating stress and making clients feel valued and respected, Robert and his team at US Relocators are not just moving belongings—they're moving hearts.

This approach has been the cornerstone of their success, earning them long-term loyalty and a steady stream of referrals.

It's a testament to the power of empathy in business, proving that when companies go beyond transactions to form real human connections, they build not just a customer base, but a community.

Episode 337 of Failing to Success is now live on all your favorite podcast platforms! Robert Esposito Founder of US Relocators and Chad Kaleky CEO of FTS Growth Studio.

The timeless wisdom of mentorship unfolded, revealing its pivotal role in shaping visions and destinies.In episode 335 o...
22/03/2024

The timeless wisdom of mentorship unfolded, revealing its pivotal role in shaping visions and destinies.

In episode 335 of Failing to Success, David shared insights from his own entrepreneurial journey, highlighting mentorship not just as a strategy, but as a cornerstone of success.

The journey of growth, both personal and professional, is significantly amplified by the presence of a mentor.

It's through this guided exploration that one can navigate the complexities of business and life with confidence.

A testament to the profound impact of receiving wisdom from those who've traversed the path before us.

His journey didn't stop at being a mentee; it evolved into him becoming a beacon of guidance for others, embodying the role of a mentor.

One of the most striking strategies he advocates for building lasting business relationships is the philosophy of "under-promise and over-deliver."

This approach, simple yet profound, lays the foundation for sustainable growth and trust.

It's about setting realistic expectations and then exceeding them, creating a cycle of positive surprises that strengthen bonds and reputations.

The message resonates deeply, especially in today's fast-paced world where integrity and authenticity are the gold standards for successful relationships and businesses.

Mentorship is more than just advice; it's a shared journey of challenges, learning, and triumphs.

And when coupled with the principle of exceeding expectations, it creates a powerful blueprint for success.

In mentorship and in service, the opportunity to transform lives and careers is immense.

Let us step into these roles with the dedication and integrity they deserve.

Episode 335 of Failing to Success is now live on all your favorite podcast platforms! David CM Carter Founder of Entelechy Academy and Chad Kaleky CEO of FTS Growth Studio

Swag's journey to the forefront of the promotional products industry is a masterclass in strategic growth and understand...
21/03/2024

Swag's journey to the forefront of the promotional products industry is a masterclass in strategic growth and understanding customer psychology.

How did a startup in a crowded market redefine the swag buying experience and achieve rapid growth?

Jeremy credits the success to invaluable lessons from past ventures, a laser focus on customer needs from day one, and an innovative approach to targeting initial customers, such as office managers.

But it's not just about whom they sold to; it's about what they sold.

Swag took the road less traveled by drastically limiting their product range. Instead of inundating customers with endless options, they curated the top 20 products in key categories.

This philosophy stems from a keen insight: When faced with too many choices, customers often find it difficult to make any decision at all.

By offering a handpicked selection of quality items, Swag not only streamlined the purchasing process but also positioned themselves as trusted advisors in the promotional products space.

This strategy of curation over quantity, combined with an intuitive understanding of customer needs and behavior, propelled Swag to rapid growth and industry leadership.

Episode 336 of Failing to Success is now live on all your favorite podcast platforms! Parker Founder of Swag.com and Chad Kaleky CEO of FTS Growth Studio.

16/01/2024

Do you want the Tesla Optimus Robot or a Cybertruck to defend against them? 🤖🚗

🤖 "Tesla Optimus' dexterity revolutionizes robotics - Elon Musk promises affordability under $20,000."

💡 "Elon Musk's Tesla Optimus: A game-changer in home robotics for less than $20,000."

🌪️ Navigating Chaos in Entrepreneurship 🌪️Chaos isn't a sign of failure; it's a sign of growth.Embracing chaos as an int...
15/11/2023

🌪️ Navigating Chaos in Entrepreneurship 🌪️
Chaos isn't a sign of failure; it's a sign of growth.

Embracing chaos as an integral part of the entrepreneurial journey. It's not about avoiding chaos but turning it into a catalyst where self-doubt, learning curves, and customer demands create a symphony of growth! 🚀🎶

Share your chaos-to-clarity stories in the comments. Your experiences might just inspire someone else's breakthrough! 💡

Episode 263 of Failing to Success: "Handling Chaos & Fundraising Tips" with Brennan Woodruff Co-Founder of GoCharlie.AI hosted by Chad Kaleky is Now Live on all your favorite podcast platforms!

$60 Million Raised for Clean Energy!Creating clean energy that's economical and reliable - sounds tough, right?🌱 How can...
09/11/2023

$60 Million Raised for Clean Energy!
Creating clean energy that's economical and reliable - sounds tough, right?

🌱 How can we use more clean energy in our businesses, neighborhoods, communities?

💡How does innovation help us fight problems like climate change?

🌍 Exciting insights on the Quest for Clean Energy!
Episode 258 of Failing to Success, with John O'Donnell of Rondo Energy shows us how his company is breaking barriers in this field. Aires tonight 11/9 at 6:15pm EST! 🎧 💬

18/08/2023

Episode 154 of "Failing to Success" Now Live on YouTube, Spotify, and Apple Podcasts!

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