"Pay attention to your team." - Femi Olasupo, CX Director at Truvani.
This simple yet powerful piece of advice is at the heart of Femi's leadership philosophy. She believes in compassionate leadership, flexibility, and getting to know team members as individuals. Hear more of her insights on the CX & Culture Connection Podcast, hosted by Matt Egol.
Tune in and take notes, full episode here https://youtu.be/LKex1WOnDD0
#CXLeadership #StartupCulture #CustomerExperience #CompassionateLeadership #LeadershipTips #TeamBuilding
"Pay attention to your team." - Femi Olasupo, CX Director at Truvani.
This simple yet powerful piece of advice is at the heart of Femi's leadership philosophy. She believes in compassionate leadership, flexibility, and getting to know team members as individuals. Hear more of her insights on the CX & Culture Connection Podcast, hosted by Matt Egol.
Tune in and take notes, full episode here https://youtu.be/LKex1WOnDD0
#CXLeadership #StartupCulture #CustomerExperience #CompassionateLeadership #LeadershipTips #TeamBuilding
Call center work can be tough, but it doesn't have to be soul-crushing.
This is a reminder from Femi Olasupo of Truvani, as she shares how to create a supportive and empowering environment for your team, even when the tickets are piling up. Hear Femi's tips for managing stress, prioritizing employee well-being, and maintaining quality even during peak times on this latest episode of the CX & Culture Connection Podcast hosted by Matt Egol.
Learn how to foster resilience and maintain quality here: https://youtu.be/LKex1WOnDD0
#CallCenterLeadership #EmployeeSupport #StressAwareness #CallCenterTips #EmployeeMentalHealth
Call center work can be tough, but it doesn't have to be soul-crushing.
This is a reminder from Femi Olasupo of Truvani, as she shares how to create a supportive and empowering environment for your team, even when the tickets are piling up. Hear Femi's tips for managing stress, prioritizing employee well-being, and maintaining quality even during peak times on this latest episode of the CX & Culture Connection Podcast hosted by Matt Egol.
Learn how to foster resilience and maintain quality here: https://youtu.be/LKex1WOnDD0
#CallCenterLeadership #EmployeeSupport #StressAwareness #CallCenterTips #EmployeeMentalHealth
Work shouldn't just be about surviving, it should be about thriving.
Listen as Femi Olasupo, CX Director at Truvani, challenges us to rethink the workplace as a place for personal enrichment and growth. She reminds us that we spend a significant portion of our lives at work, and that time should be invested wisely. Discover how to create a workplace where learning, growth, and personal development are prioritized.
Join the full conversation on the CX & Culture Connection Podcast hosted by Matt Egol here: https://youtu.be/LKex1WOnDD0
#WorkLifeBalance #PersonalGrowth #EmployeeExperience #ProfessionalDevelopment #CareerGrowth #WorkplaceWellbeing
Work shouldn't just be about surviving, it should be about thriving.
Listen as Femi Olasupo, CX Director at Truvani, challenges us to rethink the workplace as a place for personal enrichment and growth. She reminds us that we spend a significant portion of our lives at work, and that time should be invested wisely. Discover how to create a workplace where learning, growth, and personal development are prioritized.
Join the full conversation on the CX & Culture Connection Podcast hosted by Matt Egol here: https://youtu.be/LKex1WOnDD0
#WorkLifeBalance #PersonalGrowth #EmployeeExperience #ProfessionalDevelopment #CareerGrowth #WorkplaceWellbeing
Want a workplace where people LOVE to come to work?
On CX & Culture Connection, Femi Olasupo reveals how successful companies foster a sense of belonging and continuous learning. This approach goes beyond traditional incentives and taps into our deeper motivations. It's a fascinating conversation you won't want to miss!
Hit the link here https://youtu.be/LKex1WOnDD0 to learn how to create this kind of environment at your company.
#WorkplaceCulture #RetentionStrategies #LeadershipInsights #EmployeeExperience #EmployeeLoyalty
Want a workplace where people LOVE to come to work?
On CX & Culture Connection, Femi Olasupo reveals how successful companies foster a sense of belonging and continuous learning. This approach goes beyond traditional incentives and taps into our deeper motivations. It's a fascinating conversation you won't want to miss!
Hit the link here https://youtu.be/LKex1WOnDD0 to learn how to create this kind of environment at your company.
#WorkplaceCulture #RetentionStrategies #LeadershipInsights #EmployeeExperience #EmployeeLoyalty
From small gestures to big celebrations, Truvani is all about making their employees feel special.
Join host Matt Egol on this episode of CX & Culture Connection Podcast as special guest Femi Olasupo, CX Director at shares how Truvani uses a thoughtful and intentional approach to create a workplace where employees feel valued, appreciated, and empowered. It's a reminder that a little playfulness can go a long way in creating a positive and productive work environment.
Catch all of these actionable tips here https://youtu.be/LKex1WOnDD0
#EmployeeMorale #WorkplaceFun #Truvani #HappyEmployees #EmployeeEngagement #PersonalizedReward
From small gestures to big celebrations, Truvani is all about making their employees feel special.
Join host Matt Egol on this episode of CX & Culture Connection Podcast as special guest Femi Olasupo, CX Director at shares how Truvani uses a thoughtful and intentional approach to create a workplace where employees feel valued, appreciated, and empowered. It's a reminder that a little playfulness can go a long way in creating a positive and productive work environment.
Catch all of these actionable tips here https://youtu.be/LKex1WOnDD0
#EmployeeMorale #WorkplaceFun #Truvani #HappyEmployees #EmployeeEngagement #PersonalizedReward
Building a strong company culture takes more than just Friday happy hours (especially when you're remote!).
On this episode of CX & Culture Connection Podcast hosted by Matt Egol, CX Director Femi Olasupo breaks down Truvani's approach to creating a positive, supportive environment that fosters connection and growth. It's about more than just getting the job done – it's about fostering a sense of community and purpose.
Get ready for actionable tips you can apply to your own team, watch the full episode here https://youtu.be/LKex1WOnDD0
#CXCulture #RemoteTeamBuilding #Truvani #PositiveWorkEnvironment #LeadershipTips #RemoteWorkCulture
Building a strong company culture takes more than just Friday happy hours (especially when you're remote!).
On this episode of CX & Culture Connection Podcast hosted by Matt Egol, CX Director Femi Olasupo breaks down Truvani's approach to creating a positive, supportive environment that fosters connection and growth. It's about more than just getting the job done – it's about fostering a sense of community and purpose.
Get ready for actionable tips you can apply to your own team, watch the full episode here https://youtu.be/LKex1WOnDD0
#CXCulture #RemoteTeamBuilding #Truvani #PositiveWorkEnvironment #LeadershipTips #RemoteWorkCulture
Three out of three, not two out of three!
Truvani's CX Director Femi Olasupo emphasizes the importance of addressing every single customer concern. It's about showing them they're heard and valued on this episode of CX & Culture Connection Podcast hosted by Matt Egol. From turning frowns upside down to going the extra mile, Femi shares her insights on creating a customer-centric culture that goes beyond expectations.
Your customer service game is about to level up! Full episode here https://youtu.be/LKex1WOnDD0
#CXCulture #CustomerCentric #Truvani #CustomerServiceMagic #ActiveListening #ProblemSolved
Three out of three, not two out of three!
Truvani's CX Director Femi Olasupo emphasizes the importance of addressing every single customer concern. It's about showing them they're heard and valued on this episode of CX & Culture Connection Podcast hosted by Matt Egol. From turning frowns upside down to going the extra mile, Femi shares her insights on creating a customer-centric culture that goes beyond expectations.
Your customer service game is about to level up! Full episode here https://youtu.be/LKex1WOnDD0
#CXCulture #CustomerCentric #Truvani #CustomerServiceMagic #ActiveListening #ProblemSolved
From heartwarming stories to unexpected connections, Femi Olasupo, CX Director at Truvani reveals the surprising side of customer service.
This week on CX & Culture Connection Podcast hosted by Matt Egol, Femi Olasupo shares heartwarming stories and practical tips for creating a truly customer-centric experience. From difficult situations to everyday interactions, Truvani's customer service team is always ready to lend a listening ear.
Hit play and watch the full episode here https://youtu.be/LKex1WOnDD0
#CXCulture #CustomerConnections #Truvani #CustomerService #GoingAboveAndBeyond #CommunityBuilding
From heartwarming stories to unexpected connections, Femi Olasupo, CX Director at Truvani reveals the surprising side of customer service.
This week on CX & Culture Connection Podcast hosted by Matt Egol, Femi Olasupo shares heartwarming stories and practical tips for creating a truly customer-centric experience. From difficult situations to everyday interactions, Truvani's customer service team is always ready to lend a listening ear.
Hit play and watch the full episode here https://youtu.be/LKex1WOnDD0
#CXCulture #CustomerConnections #Truvani #CustomerService #GoingAboveAndBeyond #CommunityBuilding
What happens when your customers become your loudest cheerleaders (and toughest critics)?
Femi Olasupo, CX Director at Truvani, reveals how they turn customer feedback into product gold. It's all about listening, learning, and taking action. Tune in to the latest episode of CX & Culture Connection Podcast hosted by Matt Egol as Femi give insights on creating an amazing product experience through engaged employees.
Don't miss the full episode here https://youtu.be/LKex1WOnDD0
#CXCulture #CustomerFeedback #Truvani #ProductExperience #EmployeeEngagement #TeamEmpowerment #ActionableInsights
What do pronounceable ingredients and top-notch customer service have in common? Truvani, of course!
Tune in to this week's CX & Culture Connection Podcast hosted by Matt Egol as Truvani's CX Director Femi Olasupo shares how they turn everyday conversations into brand loyalty. Femi dives into the world of personalized recommendations, team training, and turning feedback into action. Real food, real people, real conversations. That's the Truvani way!
Your CX toolkit is about to get a whole lot richer here https://youtu.be/LKex1WOnDD0
#CXCulture #Truvani #CustomerExperience #CustomerEngagement #Innovation #CustomerFeedback #BrandExperience
What happens when your customers become your loudest cheerleaders (and toughest critics)?
Femi Olasupo, CX Director at Truvani, reveals how they turn customer feedback into product gold. It's all about listening, learning, and taking action. Tune in to the latest episode of CX & Culture Connection Podcast hosted by Matt Egol as Femi give insights on creating an amazing product experience through engaged employees.
Don't miss the full episode here https://youtu.be/LKex1WOnDD0
#CXCulture #CustomerFeedback #Truvani #ProductExperience #EmployeeEngagement #TeamEmpowerment #ActionableInsights
What if I told you your company culture and customer experience are two sides of the same coin? It's true!
In the book "The CX and Culture Connection," authored by Matt Egol, he unpacks how to create a CX that truly resonates with your target audience. It's about innovating to stand out, responding to customers quickly, and making sure your CX investments actually pay off.
Curious about how to build a more effective, customer-centric organization? Check out the book here https://www.cxandcultureconnection.com
