10/04/2023
*PRESS RELEASE APRIL 10, 2023*
*GENERAL REVENUE MOBILIZATION BY NEDCo*
The Northern Electricity Distribution Company Ltd (NEDCo) wishes to inform its cherished customers and the general public that the company will undertake a general revenue mobilization exercise across its operational areas effective April 18, 2023.
The exercise will cover all categories of customers in arrears, including State-Owned Enterprises (SOEs), Ministries, Departments and Agencies (MDAs), Metropolitan, Municipal and District Assemblies (MMDAs). Special security arrangements will be put in place to arrest and prosecute anyone who interferes with the exercise. Any persons identified to be engaged in illegal connections or reconnections will equally be dealt with in accordance with the law.
Accordingly, NEDCo’s Head Office and Area Offices will be closed temporarily to allow for the full engagement of all staff, including top Management in this exercise. Our customer service centres, zonal offices and third-party vendors will however remain open to address customer concerns including reconnections.
We wish to further notify the General Public that, recalcitrant customers who have refused to redeem their indebtedness to the Company after they have been served with Demand Notices will be arraigned before Court.
Customers in arrears are entreated to pay their bills immediately to avoid disconnection and payment of reconnection fees. NEDCo urges all to cooperate for this exercise to be successful, bearing in mind that we can only serve you well when you pay your bills! END.