06/01/2023
The psychological messaging behind the iconic “got milk?” tagline… 🥛🥛🥛
Back in the 1980s, there was a big push to market milk after sugary beverages like soft drinks, sports drinks, and Snapple were gaining popularity with consumers. The marketing of potential prizes and branded colorful labels were winning the battle over milk’s advertisements, which focused on its benefits and nutritional value. “Milk: It does a body good” was the tagline that dominated the milk industry at the time.
After a decade of stagnant campaigns, the California Milk Processor Board its strategy — People knew the benefits of milk, they just didn’t care.
In 1993, a focus group was held where participants were asked not to drink milk for a week prior to the study. The goal of the study was simple: understand consumers’ milk habits.
Surprisingly, they quickly found out the only time people actually noticed milk is when they ran out.
The deprivation of milk was exactly the selling point they were looking for. So, instead of the benefits of milk, they focused on the frustrations of not having milk…. and it was then, at that study, that a scribbled down “got milk?” was born. 💁♀️
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