18/02/2021
Better Business Bureau
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To:
Mrs. Milissa Jacobs
Subject:
BBB was unable to obtain a response from the business regarding your case.
BBB remains operational and focused on serving our business community and our consumers throughout this crisis. Please check out resources available to you at BBB.org/coronavirus. Some of the sources of information BBB relies on are temporarily unavailable. Also, many businesses are closed, suspended, or not operating as usual, and are unable to respond to complaints and other requests. BBB information and Business Profiles reflect the most current information available to us. We appreciate your patience as we and everyone in our communities focus on addressing this crisis.
Milissa Jacobs
400 W 9th ST
Auburn IN 46706
RE: Complaint ID # 15027691
Dear Milissa Jacobs:
In regards to your correspondence concerning TheBookPatch.com, your position was communicated to the company. We regret to inform you that BBB was unsuccessful in obtaining a response from the company.
When a business does not respond to a dispute, its report with BBB is updated to reflect an unanswered dispute which has an adverse affect on its BBB rating. If the company has contacted you, please let us know so that our files may be updated. If not, we regret that BBB can be of no further assistance.
We appreciate you taking the time to contact BBB and report your experience. Please be assured that your complaint will remain in BBB’s file for this company for three years, and may be referred to if a pattern of similar practices emerges.
Christine Constran
Your Better Business Bureau
What is the next step?
BBB closed this complaint because a reply was not received from the business after several attempts.
There is no action for you to take at this time. We will contact you when we next require your input.
Avoid scams related to the virus, use necessary, common sense precautions when traveling, and find reliable sources to stay informed about what to do as the virus spreads.