The New Level Podcast

18/01/2023

In this clip, Phil Aguib and Theresa (Howe) Forman speak to Chris Collins, the Vice-President at PeopleToGo, about how organizations can keep employee engagement, morale, and satisfaction levels high.

He explains that companies need to focus on the employee experience by focusing on workplace culture, giving people a voice, and making a collaborative increase in engagement.

"Create an environment that is very safe and allow people to raise their hand." He says that allowing staff to be innovative and creative can positively impact your company culture.

Additionally, Chris mentions other vital components affecting employee satisfaction, such as management and recruitment style.

In this clip, Phil and Theresa speak to Chris Collins, the Vice-President at PeopleToGo, about how organizations can keep employee engagement, morale, and sa...

10/01/2023

In this clip, Phil Aguib and Theresa (Howe) Forman speak to Chris Collins, the Vice-President at PeopleToGo, about how IT staffing challenges affect businesses today.

Chris mentions that since businesses are looking into , they need technology resources to architect, implement and support those solutions.

Due to the national and global , companies must think creatively about mitigating these issues in their businesses.

Chris shares how organizations should "enhance the experience from job seekers from the very, very beginning, focusing on their wants and needs and not just those of the company."

PeopleToGo was founded in 2000 to provide the with a reliable, sustainable, and quality on-demand to the expanding technology .​ PeopleToGo is honored to be named a Great Place to Work-Certified company for the second year.

Chris has over 20 years of experience in the IT industry, successfully enabling companies of all sizes to increase productivity, collaboration, and more while decreasing costs. ​

Listen to the Full Episode on Spotify
https://tinyurl.com/yc7nhwa7

https://www.youtube.com/watch?v=UfnD1xAk3c8&ab_channel=TheNewLevelPodcast

In this clip, Phil and Theresa speak to Chris Collins, the Vice-President at PeopleToGo, about how IT staffing challenges affect businesses today. Chris ment...

13/12/2022

This week, Phil Aguib from Vantree Systems and Theresa (Howe) Forman from Acart Communications speak to Connie Clark, President of Mission Computers Inc.

Mission Computers specializes in custom, on-site for popular office application software to help businesses achieve maximum productivity.

In this clip, Connie discusses the key to successfully training organizations and individuals about tech solutions like , , , and more.

Connie mentions that from experience, individuals should try to enter the class with an open mind, be willing to make mistakes, and be ready to learn, knowing they may not know it all from the gecko.

Additionally, she mentions that students should create their own method and figure out why they're learning about this platform. It may be needed to perform a specific task for a job or to broaden their skills; whatever the reason, it's always significant for them to know the benefits.

Lastly, Connie mentions raising a hand and asking questions is essential. "As soon as you're thinking it, probably five other people are thinking it, at least." They not only help themselves, but they could also potentially be helping others in the process.

Connie has over 30 years of experience teaching, consulting, and writing course materials on , Teams, , , Sharepoint, and Accounting.

In this clip, Phil and Theresa speak to Connie Clark, the President at Mission Computers Inc, about the key to successfully training organizations and indivi...

03/11/2022

What Are Companies’ Biggest Cyber Security Vulnerabilities?

In this clip, Phil Aguib and Theresa (Howe) Forman discuss with David Solomon Soloman from CyVault™ about an organization's most significant vulnerabilities when it comes to cybersecurity.

1. Email is # 1 – Links and attachments from unknown senders.
• 81% of organizations worldwide have experienced increased email phishing attacks since March 2020.
• Despite the genuine threat that phishing poses to businesses today, almost 1 in 5 organizations only deliver phishing awareness training to their employees once per year.

2. Password weakness
• In the US, 28 percent of businesses use Multi-Factor Authentication (MFA).
• US employees generally deal with around 75 passwords; in Canada, 74 – want to keep it accessible to remember.

3. SLAs securing cloud data are the responsibility of ensuring the access point
• There is a belief that the Cloud is secure and that companies have nothing to do…false!
• Going back to PW's weakness, the company’s responsibility is to secure access to the Cloud, not the Provider's.

To stream the whole episode, you can find it on Spotify, Anchor, Google, Apple, and more! Sponsored by Vantree Systems.

In this clip, Phil and Theresa discuss with David Soloman from CyVault about an organization's most significant vulnerabilities when it comes to cybersecurit...

05/07/2022

In this clip, Christopher Williams discusses what sets SAP Business One apart from other ERP systems.

"It's not just an . They've designed it to be a (digital) platform," he explains further, "You could make it that single system record and everything else can revolve and communicate with it. Whether that's stuff you've internally developed that communicates with it or already pre-built and integrations."

There's much more a business can get out of than a traditional .



https://www.youtube.com/watch?v=tOhp1SEr_EY&ab_channel=TheNewLevelPodcast

In this clip, Christopher Williams discusses what sets SAP Business One apart from other ERP systems. "It's not just an ERP. They've designed it to be a (dig...

29/06/2022

Our new episode with Christopher Williams, Senior Business Consultant at Tailored Business Solutions, is now live.

You can watch it on below or listen on , , and five other platforms



https://youtu.be/wrcVP7_OD9c

A new episode with Christopher Williams, Senior Business Consultant at Tailored Business Solutions, is now out! We discuss what company stakeholders should a...

23/06/2022

In this clip, Christopher Williams talks about the many companies try to achieve when implementing a new . The main reason being organizations have outgrown their systems and want to move to a solution that will improve and their processes and have their in one central repository to enable better collaboration across departments.

Additional benefits of implementing a new ERP system:

• Minimizes mistakes
• Increases , allowing managers to make informed decisions
• Efficiently pulls data for real-time and historical purposes
• Increases
• Makes onboarding easier, less expensive, time-consuming
• Saves organizations thousands of dollars



https://www.youtube.com/watch?v=9Ekms4up63g&ab_channel=TheNewLevelPodcast

In this clip, Christopher Williams talks about the many goals companies try to achieve when implementing a new ERP system. The main reason being organization...

21/06/2022

Our newest podcast guest, Christopher Williams, Senior Business Consultant at Tailored Business Solutions has vast experience working in the and services industry.

In this teaser, Chris shares with Phil and Theresa the top questions IT Managers and Stakeholders should be asking themselves before beginning their journey.



https://www.youtube.com/watch?v=_quBpJhCWc8&ab_channel=TheNewLevelPodcast

Our newest podcast guest, Christopher Williams, Senior Business Consultant at Tailored Business Solutions, has vast experience working in the information tec...

02/06/2022

In our latest episode, Dave Couture talks about and its positive, powerful impact on customers. Through capturing and analyzing data, Dave and his team were able to create a new type of education for individuals and change their lives.

Watch this clip to hear the full story.

#

https://youtu.be/hW82ZOFh-Pg

Dave Couture talks about and its positive, powerful impact on customers. Through capturing and analyzing data, Dave and his team were able ...

31/05/2022

New episode with Dave Couture, Vice-President of Development and Technology at Larochelle Groupe Conseil is now out!

We talk about the top challenges we're seeing in the , the importance of solution architecture and development in , and the and data valorization. And finally, tune in to discover the value consultants bring to organizations.

You can watch it on YouTube below or listen on Spotify, Apple Podcast, and five other platforms.

https://youtu.be/eCac2oDzhwc

27/05/2022

Creating an excellent requires thinking outside the box and bringing interactive elements to a process that might usually feel dull.

In this clip, Dave talks about how his team collaborated with a board game designer to completely transform a company’s .

What is the most creative customer experience you’ve come across? Please let us know in the comments!



https://youtu.be/NZEH_yl9c3Q

Creating an excellent requires thinking outside the box and bringing interactive elements to a process that might usually feel dull. In ...

25/05/2022

In this clip, Theresa talks about how companies often rush the process of implementing new technology and how it ends up not working out well for them.

While getting to the finish line might feel like finally meeting your , it often doesn’t end up being the case. To achieve great results, you need to thoughtfully plan out your , even if it means you need a bit more time.



https://youtu.be/tcaWtzZS7sk

In this clip, Theresa talks about how companies often rush the process of implementing new technology and how it ends up not working out well for them. While...

25/05/2022

Dave Couture, Vice-President of Development and Technology at Larochelle Groupe Conseil, has over a decade of experience within the technology industry.

In this teaser, Dave shares the three top challenges companies face in their journey and how to overcome them.

Tip: It all starts with having a clear, engaging, and flexible plan.



https://youtu.be/NQXs7hTaPtA

Our newest podcast guest Dave Couture, Vice-President of Development and Technology at Larochelle Groupe Conseil, has over a decade of experience within the ...

24/05/2022

Companies looking to often need to integrate multiple solutions while keeping everything connected. But as our latest podcast guest, Dave Couture, explains, it’s essential to recognize that there are good and bad techniques.

While a poor integration can fall apart quickly if any changes are made, an exemplary implementation can allow you to adapt to without affecting your other processes.

Listen to the full clip for more details, including an example of good !



https://youtu.be/WwJu4ObfpEI

Companies looking to often need to integrate multiple solutions while keeping everything connected. But as Dave explains in this clip, it...

21/04/2022

In this clip, Phil asks Elke the one thing can do to master the . Her answer? She recommends it out with your team in a fun and interactive way, such as hosting a .

Sometimes all you need is to bring together in the same space, and the path will become clear.

Listen to the full episode out now on Spotify, Google and more!



https://www.youtube.com/watch?v=0qTjg7hWFhQ

In this clip, Phil asks Elke the one thing leaders can do to master the . Her answer? She recommends it out with your team...

19/04/2022

In this clip, we discuss the art of balancing and the .

Phil Aguib says he believes that things tend to align when you focus on the customer experience. This approach is a win-win for everyone as it helps increase revenue for businesses, boost , and improve !

Watch the full episode to learn more.



https://www.youtube.com/watch?v=hsyf37-qq4I

In this clip, we discuss the art of balancing and the . Phil says he believes that things tend to align when you focus on the ...

14/04/2022

"When you interact with a , what is the one thing you remember?" That's a question Elke Steinwender, Co-Founder and President at Maïeutyk, says defines the .

"It's the accumulation of every little moment you had with the brand over time." In fact, there are many ways organizations can create positive impacts to improve their .

Stay tuned for the full episode where Elke shares her expertise about the customer experience journey and how you can begin mastering yours.

https://youtu.be/42caRbngSiM

14/03/2022

New episode in progress🎙

Phil and Theresa met with Elke Steinwender from Maïeutyk to discuss the customer experience journey and how companies can master theirs.

We're excited to share this one. Stay tuned!

04/01/2022

By Nulogy helping companies automate and implement technologies, it ultimately gives back time and allows them to grow. Phil mentions in the podcast episode, "There's a sense of responsibility there. People are genuinely good, so with that time, people will do great things."

Our newest episode welcomes guest Jason Tham, CEO at Nulogy and it's available on Spotify, Google Podcasts and more!



https://www.youtube.com/watch?v=nj3w572kMu0

By Nulogy helping companies automate and implement technologies, it ultimately gives back time and allows them to grow. Phil mentions in the podcast episode,...

29/12/2021

Our newest episode welcomes guest Jason Tham, CEO at Nulogy. This teaser discusses the importance of humans in the co-packing and co-manufacturing space.

Because of the various customers they serve and the dynamic nature of their projects, co-packers and co-manufacturers are defined by their shop floor flexibility. It is crucial for them to be able to reconfigure production lines and shop floors to accommodate new orders, or orders with varying requirements. Having shop floor personnel to accommodate this flexibility is key.

Listen to the entire episode on Spotify, Google Podcasts, and much more now!



https://www.youtube.com/watch?v=-DM_eGs77a8&ab_channel=TheNewLevelPodcast

Our newest episode welcomes guest Jason Tham, CEO at Nulogy. This teaser discusses the importance of humans in the co-packing and co-manufacturing space. Bec...

20/12/2021

Our most recent episode, TNL0010 with Jason Tham, CEO at Nulogy is now live!

You can watch it on YouTube below or listen on Spotify and six other platforms. If you enjoyed it, give us a thumbs-up, and if you can, leave a comment and subscribe!



https://www.youtube.com/watch?v=DCZQmFeISPc&ab_channel=TheNewLevelPodcast

In today's episode, we speak with Jason Tham, Co-Founder and CEO at Nulogy. Nulogy is an award-winning supplier of agile supply chain solutions. Their cloud-...

14/12/2021

We're excited to announce our newest podcast guest, Jason Tham, Co-Founder, and CEO at Nulogy. ​

Nulogy is an award-winning supplier of agile supply chain solutions. Their cloud-based platform enables consumer brands and their external supply chain partners to respond with ease and speed to a volatile retail and consumer environment while reducing waste and costs and accelerating brand growth. ​

For more than a decade, Jason has led industry thought leadership with speaking engagements for the Contract Packaging Association and the Gartner Supply Chain Symposium, among many others.

In this teaser, Jason speaks with Phil Aguib and Theresa (Howe) Forman to discuss the difference between co-packing and co-manufacturing. Look out for the entire episode coming to you next week!



https://www.youtube.com/watch?v=Mlu2DfitP_U&t=8s&ab_channel=TheNewLevelPodcast

Our newest episode welcomes guest Jason Tham, CEO, and co-founder at Nulogy. This teaser discusses the difference between co-packing and co-manufacturing. Lo...

12/10/2021

Our ninth episode is officially live! In this discussion, we speak with Jim Gonzalez, CEO at EDI Support LLC, an and document integration company based in Pennsylvania, providing full-service EDI and integration solutions.

We talk about the differences between on-premise vs. cloud EDI solutions and the significance of the new vendor scorecard system, and what companies can do to keep their score up. ​We discuss how companies can get involved in drop shipping and pivot their EDI operations​, and finally, the challenges many transportation organizations face and the upcoming shifts.

The episode is available on Spotify, Apple Podcasts, and more!



https://www.youtube.com/watch?v=hpScXr_h0Yk&ab_channel=TheNewLevelPodcast

In today's episode, we speak with Jim Gonzalez, CEO at EDI Support LLC. ​EDI Support is an EDI Consulting and document integration company based in Pennsylva...

06/10/2021

We're excited to announce our newest podcast guest, Jim Gonzalez, CEO at EDI Support LLC, an EDI Consulting and document integration company based in Pennsylvania, providing full-service EDI and integration solutions. Jim brings 24 years of extensive experience building digital transformation strategies for several companies in retail, eCommerce, wholesale, manufacturing, supply chain, and logistics. ​

This teaser discusses the importance of having a responsive support system in the EDI industry. We discuss the adverse effects of unreliable EDI providers on companies, including loss of profit, negative marks on scorecards, and chargebacks.

Look out for the entire episode coming to you next week!



https://www.youtube.com/watch?v=oiX50QKlQ5s&t=1s&ab_channel=TheNewLevelPodcast

Our newest episode welcomes guest Jim Gonzalez, CEO at EDI Support LLC. This teaser discusses the importance of having a responsive support system in the EDI...

08/07/2021

Our most recent episode, TNL0008 with Stilian Nikolow is now live!

You can watch it on YouTube below or listen on Spotify and six other platforms. If you enjoyed it, give us a thumbs-up, and if you can, leave a comment and subscribe!



https://youtu.be/JI2nZpJz6Rk

In today's episode, we speak with Stilian Nikolow, Director of Strategic Growth at Gestisoft. ​Gestisoft is a Microsoft Gold Partner based in Montreal specia...

01/07/2021

Our newest episode welcomes guest, Stilian Nikolow, MBA, Director of Strategic Growth at Gestisoft. In this teaser, we're discussing how management teams of companies should approach exploring new , and what they should look for when selecting a .

Look out for the full episode next week where we talk about the 5 benefits companies can expect when adopting these new technologies!

https://www.youtube.com/watch?v=OlvQK8ingZM&ab_channel=TheNewLevelPodcast

Our newest episode welcomes guest, Stilian Nikolow, Director of Strategic Growth at Gestisoft. In this teaser, we're discussing how management teams of compa...

24/06/2021

Our most recent podcast episode is with Stilian Nikolow, MBA, Director of Strategic Growth at Gestisoft. Gestisoft is a Gold Partner based in Montreal specializing in deploying Microsoft & solutions. ​As a leader in the company, Stilian enables organizations to transform digitally by using Microsoft technology.​

Stay tuned for the entire episode coming soon!



https://www.youtube.com/watch?v=IIM-MsBKteE&ab_channel=TheNewLevelPodcast

Our most recent podcast episode is with Stilian Nikolow, Director of Strategic Growth at Gestisoft. Gestisoft is a Microsoft Gold Partner based in Montreal s...

19/05/2021

Our newest episode, TNL0007 with Dr. Charles Redd is now live!

You can watch it on YouTube below or listen on Spotify and six other platforms. If you enjoyed it, give us a thumbs-up, and don't forget to comment and subscribe!



https://www.youtube.com/watch?v=q2Yr-EcS9SE

In today's episode, we speak with Dr. Charles Redd, a sales management executive and coach.​ Dr. Charles has transformed underperforming employees at renowne...

18/05/2021

"When they understand and see that you're there as a 'servant leader' who is interested in the well-being of that person that you're serving, then what happens is your reputation goes for you," explains Dr. Charles Redd. Before you even get to where you want in your career, others will know you are a person that people will value, respect, and see that you can motivate and get things done through others around you.

https://youtu.be/BXVmm65HWws

"When they understand and see that you're there as a 'servant leader' who is interested in the well-being of that person that you're serving, then what happe...

13/05/2021

In our newest episode with Dr. Charles Redd, he explains how success doesn't happen overnight. It comes in installments. "Every day, you get a little better than the day before," says Redd. He explains when you get to that place, you don't keep it for yourself. You give it back to the community. "You make others around you better so that we can all grow and be that much more successful."

Do you agree? Like or comment if you do!

https://youtu.be/1f0SX-3f_ws

In our newest episode with Dr. Charles Redd, he explains how success doesn't happen overnight. It comes in installments. "Every day, you get a little better ...

12/05/2021

New podcast episode alert!

In this teaser of our latest episode, Dr. Charles Redd, business leader, sales management executive, and mentor explains how there is a 'secret sauce' to advancement and growth. The first is being the best at what you do, the second, being a continuous learner, and finally, being a person who is willing to go where opportunities exist.



https://www.youtube.com/watch?v=Dq1YoUSC0ng&ab_channel=TheNewLevelPodcast

Dr. Charles Redd, business leader, sales management executive and mentor, explains how there is a 'secret sauce' to advancement and growth. The first is bein...

25/03/2021

Our newest episode, TNL0006 with Tim Hughes, is finally here!

You can watch it on Youtube below or listen on Spotify or six other platforms. If you enjoyed it, give us a thumbs-up, and don't forget to comment and subscribe!



https://www.youtube.com/watch?v=ZcNNPD641ok

In our sixth episode, we speak with Tim Hughes, Co-Founder & CEO of DLA Ignite. Tim has over thirty years of experience in the Sales, Marketing, and Business...

11/01/2021

Elizabeth Sinclair discusses Seagull Scientific's label software, BarTender. Users can create designs, build automated printing solutions, and manage and control complete printing environment sites!

The full episode is live on Spotify, Apple, Google, and more. Follow our Youtube for more episodes and teasers!



https://www.youtube.com/watch?v=9lS5FvMvGAs

In our fifth episode, we speak with Elizabeth Sinclair, Director of Marketing at Seagull Scientific. This organization transforms data into the labels, barco...

08/01/2021

In this teaser, Elizabeth Sinclair from Seagull Scientific discusses how the supply chain's digitization needs more workers during this rapid shift towards online consumer shopping.

The full episode is live on Spotify, Apple, Google, and more. Please like, share or subscribe if you enjoyed, thank you!

07/01/2021

Our fifth episode, Label Software Industry Trends with Elizabeth Sinclair, Director of Marketing at Seagull Scientific, with our hosts, Philip Aguib and Theresa Forman is now live!

It's also available to listen to on all platforms below,

— Spotify
— Apple Podcasts
— Anchor
— Breaker
— Google Podcasts
— Pocketcasts
— RadioPublic

If you enjoyed this episode, please leave a comment or share with your community to reach new subscribers. Thank you for listening!



https://www.youtube.com/watch?v=4O3vXrq6bT4

In our fifth episode, we speak with Elizabeth Sinclair, Director of Marketing at Seagull Scientific. This organization transforms data into the labels, barco...

18/12/2020

Episode four is now on Apple Podcasts!



https://podcasts.apple.com/ca/podcast/tnl0004-digital-transformation-in-wholesale-distribution/id1532086715?i=1000502357264

‎Show The New Level Podcast Network, Ep TNL0004: Digital Transformation In Wholesale Distribution with Richard Tucker - Dec 14, 2020

17/12/2020

Our fourth episode has also been released on Breaker!

Click the link below to listen.



https://www.breaker.audio/the-new-level-podcast/e/77757574

In our fourth episode, we speak with Richard Tucker, Vice-President of Sales at Trident Worldwide, where customers can send, store, and sell their products on an all-in-one integrated platform. Richard brings over twenty years of wealth, experience, and knowledge working in the third-party logistics...