The Executive Consult Podcast

17/07/2021

How and when do CEOs decide to use their voice or stay silent? What's the biggest challenge CEOs face today? Forbes Deloitte summer CEO survey confirms change and associated risk is inevitable and chaos fills void without consistent clear communication. Change + Confusion = Chaos Thanks for sharing this Karl James & Company

https://www2.deloitte.com/us/en/pages/chief-executive-officer/articles/ceo-survey.html #

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The Summer 2021 installment of the Fortune/Deloitte CEO Survey finds that CEOs have big ambitions that evolved from their hope for 2021.

24/05/2021

Interesting how and appear regularly within this Pew Research Center study on news media. Regardless of industry, product or person, without trust there's no influence. Karl James & Company LLC https://www.pewresearch.org/fact-tank/2021/05/17/more-americans-now-see-the-medias-influence-growing-compared-with-a-year-ago/

When Americans were asked to evaluate the media’s standing in the nation, 41% say news organizations are growing in their influence.

19/02/2021

Given human attention spans are shrinking (8 seconds), less is more. The Guardian
Karl James & Company Milwaukee|Chicago https://amp-theguardian-com.cdn.ampproject.org/c/s/amp.theguardian.com/commentisfree/2021/feb/17/it-doesnt-matter-how-clever-you-are-talk-for-more-than-a-minute-and-youve-lost-me

Since interviewing the former FBI director James Comey, I’ve come to realise that there’s a simple rule for keeping listeners interested

09/02/2021

One of the worst corporate crises in U.S. history viewed from inside The Boeing Company shareholders lawsuit. It drags past and present board members and executives into the spotlight. It exposes two strategies on how to handle the crisis, public relations, investor relations and more. Don't “drink [Boeing’s] own bath water.” The reputation of Boeing and the 737 “has been severely hit if not destroyed at this point when looked at from a flying public—the passengers and voters—point of view,” said former chief of staff to CEO Muilenburg in a March 14, 2019, note. She encouraged CEO Muilenburg to “start the journey to rebuilding our reputation—which we will and have done before with real data and not based on our tendency to want to only see the good.” He did not listen.

Then-CEO Dennis Muilenburg focused on negative press following crashes, according to newly revealed communications.

07/02/2021

Every day there's public reverance and revulsion driven by individual and organizational . Key words fueling reputation in this review of public opinion polling by Gallup Quinnipiac University Poll include: , , , , , and among others.

A renaissance of respect
https://milwaukeejournalsentinel-wi-app.newsmemory.com/?publink=195bffe50_1345c43

This week a discredited Congress (13 percent confidence rating, according to Gallup) examines the behavior of a discredited former president (61 percent disapproval rating, according to the Quinnipiac poll) in an impeachment trial that will shape the future shape of the American presidency (39 perce...

06/02/2021

Interesting how General Motors and Ford Motor Company seemingly set the stage for a Pepsi vs. Coca-Cola type rivalry in electric vehicles with some help from this curffufel.
https://www.freep.com/story/money/cars/ford/2021/02/05/ford-twitter-gm-super-bowl-ad-ferrell-norway/4398869001/

Ford and GM create international Twitter buzz and Norway's prime minister weighs in.

26/01/2021

Alexa Corse reporting offers a case study in fighting like hell to protect your reputation, show host Karl Robe says. Dominion Voting Systems "statement litigation" fights to maintain trust in its systems and the ka-zillions at stake if governments no longer trust Dominion. (Not a political statement, rather a statement on the importance of reputation.)

Suit says former President Donald Trump’s personal attorney defamed the company by spreading accusations that it rigged the 2020 election for President Biden.

20/01/2021

Opportunity to differentiate when others retreat? Depends on your business, Karl Robe says, but always be wary of following the pack. (Unless it's the Green Bay Packers.) Gartner DRUM Magazine Karl James & Company

A new survey of chief marketing officers conducted by Gartner has found that 73% intend to pursue low risk, low return strategies for 2021 – falling back on existing customers to tide them through a lean period.

18/01/2021

“Darkness cannot drive out darkness: only light can do that. Hate cannot drive out hate: only love can do that.” -MLK

14/01/2021

We find this annual report useful to leaders. Our show host Karl Robe often discusses trust and credibility as it relates to brands and leadership. "The 2021 Edelman Trust Barometer reveals an epidemic of misinformation and widespread mistrust of societal institutions and leaders around the world. Adding to this is a failing trust ecosystem unable to confront the rampant infodemic, leaving the four institutions – and – in an environment of information bankruptcy and a mandate to rebuild trust and chart a new path forward." https://www.edelman.com/trust/2021-trust-barometer

Podcast Magazine

The 2021 Edelman Trust Barometer reveals an epidemic of misinformation and widespread mistrust of societal institutions and leaders around the world.

11/01/2021

Congratulations to new Public Relations Society of America (PRSA) CEO Linda Thomas Brooks. PR News Bulldog Reporter O'Dwyer's Public Relations News - odwyerpr.com Karl James & Company Public Relations Society of America (PRSA) - Chicago Chapter PRSA Southeastern Wisconsin http://prsay.prsa.org/2021/01/11/a-conversation-with-new-prsa-ceo-linda-thomas-brooks/?utm_source=rss&utm_medium=rss&utm_campaign=a-conversation-with-new-prsa-ceo-linda-thomas-brooks

PRSA News • Thought Leadership A Conversation With New PRSA CEO Linda Thomas Brooks 32 mins agoby John ElsasserAdd Comment58 Views Throughout her accomplished career, Linda Thomas Brooks has worked at the intersection of technology, consumer behavior, data analysis and the media, a combination of ...

09/01/2021

Reputation Watch: this headline perpetuates brand crisis for Boeing (It wasn't the 737 MAX.) Indonesian Boeing Passenger Jet Crashes in Java Sea https://www.wsj.com/articles/indonesia-says-sriwijaya-air-flight-loses-contact-with-air-traffic-control-11610193925 Sriwijaya Air The Wall Street Journal Karl James & Company

The Sriwijaya Air jet lost contact after taking off from the country’s capital, Jakarta. Boeing recently agreed to pay $2.5 billion to resolve an investigation relating to a different model, the 737 MAX.

07/01/2021

Fool us once. Fool us twice. Fool us forever? If you ask yourself why we're divided as a nation and why nothing seems to change, read this book. While we're highly-motivated to "fix" our country, but wonder why nothing changes, all sides can benefit from this call to action to restore U.S. competitiveness. Nothing's perfect, but it's a start to implement and improve as we go.

05/01/2021

Brand is much more than a logo. It's your story, purpose, process, values, culture and the stakeholder experiences aligned with your brand that fuels success. Nevertheless, this is an informative read about Pfizer's rebranding effort. we would offer the rollout timing is more opportunistic than strategic, as no one planned on a pandemic hitting. The strategy to focus beyond treatment to prevention founds the brand. Great read to understand some of what we do at Karl James & Company Chicago|Milwaukee.

The Wall Street Journal WPP https://www.wsj.com/articles/pfizer-introduces-new-logo-playing-up-role-in-drug-creation-11609844400?mod=djemCMOToday

The company is launching its first major rebrand in decades in an effort to highlight its shift from a diversified health care giant to one more focused on creating prescription drugs and vaccines, as it brings out its Covid-19 vaccine with BioNTech.

31/12/2020

Amazon.com making podcast moves with Wondery buy.

Spotify iTunes

Wondery podcasts will continue to be available to listeners on a variety of platforms for free when the deal closes, the e-commerce giant said.

31/12/2020

CEOs: Our friends at Karl James & Company shared PR legend Howard Rubenstein's obit, which includes an insightful article link on navigating reputational crises. Solving problems is public relations. RIP, Mr. Rubenstein. The Wall Street Journal

New York politicians and business leaders relied on him for decades to make connections and solve problems.

28/12/2020

The Karl James & Company team just offered up tips and tricks to countering social media attacks and reputational damage to brands. https://karljames.com/protecting-brand-reputation-countering-social-media-attacks/

Brand reputation: real-life strategies for countering social media attacks when disgruntled customers take their dissatisfaction online.

24/12/2020

MRA-The Management Association Survey shares company covid plans for 2021 Sarah Hauer

Sarah Hauer Milwaukee Journal Sentinel USA TODAY NETWORK – WISCONSIN There’s no doubt the coronavirus pandemic changed how people work.

21/12/2020

Reputation often is a topic of conversation on our podcast. How does one regain reputation? "Never give it up. Fight like hell for it," Karl Robe principal owner of Karl James & Company says. "All sides are fighting for reputation in this story." https://nyti.ms/34tYiPs

Voting machine companies threaten “highly dangerous” cases against Fox, Newsmax and OAN, says Floyd Abrams.

20/12/2020

Yet another battle of billionaires fueled by reputation attack strategy. Reputation matters. Fight for it tooth and nail. Fight for Washington NFL Team Could Tighten Snyder's Grip on It https://nyti.ms/2KeJzRM

Washington’s owner, Daniel Snyder, is working to buy out three minority partners, including one he has accused of running a smear campaign against him.

15/12/2020

We're entering a new phase of the pandemic. Communications makes or breaks everything. Tina McCorkindale, Ph.D., APR and her group offer help.

http://ow.ly/QMZQ50CKQ6j

Download Full Guide (PDF): A Communicator's Guide to COVID-19 Vaccination Download Press Release: IPR Launches Communicators Guide Examining COVID-19

13/12/2020

How to move people to action is a better headline. People listen but action's another matter. The behavioral science in this feature applies across organizations and issues. The Brainy Business has a terrific podcast filled with insights in behavioral eonomics in relatable form. https://nyti.ms/37NkK7e

Could better public health messaging persuade more people to change their behavior?

09/12/2020

CEO Must-Read: Missteps, Miscommunication, Misplaced Confidence, Lack of Transparency/Clarity Undermined Vaccine Approval, Trust, Confidence https://nyti.ms/3n1ThVB

The Oxford-AstraZeneca effort held great promise to help arrest the pandemic. But a series of miscues caused it to fall behind in the U.S.

06/12/2020

After Action Report: Unveiling Joe Biden for President digital strategy. https://nyti.ms/3otqo4S

The campaign’s empathetic digital strategy held up surprisingly well against President Trump’s passionate digital following.

11/11/2020

Thank you for your service to our country. We hope your day is filled with appreciation for all you've done.

21/10/2020

The million dollar question: Is there a business case for brand investment? The ISO says, yes! Read more about internationally-agreed-upon standards for evaluating brand value at Karl James & Company blog . https://lnkd.in/eFBk88p

ANSI - American National Standards Institute

12/09/2020

For us, this tribute resonates. The message remembers "those who died, those who served, and those who carry on." It considers what happened that fateful day. It considers those who fought/served for years after. It considers those loved ones, first responders, and service members who live today with the after-effects of that dismal day. Wounded Warrior Project Mission 22 National September 11 Memorial & Museum

Nineteen years have passed since 9/11, and the Marine Corps will always remember the loss, bravery and resolve on Sept. 11, 2001. (U.S. Marine Corps video by Lance Cpl. Morgan Burgess)

15/08/2020

Sensational Saturday!

29/07/2020

Our host Karl Robe asks: In your sales, marketing or executive leadership experience, how has the evolution of the Chief Commercial Officer impacted your enterprise? This Ernst & Young report appears dated 2014. But it seemingly predicts the future value of inbound marketing, connecting sales and marketing in measurable ways, and personifies it in the Chief Commercial Officer position. Karl James & Companyhttps://www.ey.com/Publication/vwLUAssets/ey-cco-perspective/$FILE/ey-cco-perspective.pdf