NEW EPISODE❕❕
We all know young technicians can be ambitious when venturing out on their own. They often focus on securing as many jobs as possible to scale their businesses quickly. Yet Sandy says it’s not about how many clients you acquire but the level of service you provide. Instead of viewing each service as transactional, consider it a relationship-building opportunity. This promotes lifetime value to ensure your business scales sustainably.
Want more tips on how you should be growing your business? Listen to the latest episode with Sandy Papavero. 🎧
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https://www.bluecollar.ceo/sandy-papavero
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NEW EPISODE❕❕
Large home inspection firms are overtaking the market, changing how the home service industry leverages data. Prominent corporations now own multiple software entities for reports and scheduling, compromising client data. In an attempt to protect this data and preserve relationships with real estate agents, Matthew conducts due diligence and vets outside companies he works with.
Want more information about the threat to your clients’ data? Listen to the episode with Matthew Query. 🎧
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https://www.bluecollar.ceo/matthew-query
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NEW EPISODE❕❕
Most entrepreneurs agree that scaling is the hardest aspect of owning a business, and Gus is no exception. It’s easy to get lost in the growth process, especially once you’ve hired more than a few staff. If you find yourself stuck in the flow, it’s critical to understand your numbers and prioritize people and processes, refining each system to ensure sustainable growth and operations.
For more on endurable growth, tune in to the latest episode with Gus Puga. 🎧
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https://www.bluecollar.ceo/gus-puga
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NEW EPISODE❕❕
If you’re a small, locally owned business, you can’t employ the same marketing and growth strategies as companies in larger markets and expect the same results. Customers are unique to each market, so you need to target them appropriately. For example, Zach and Dalton say that customers in Kentucky want personable and humanized service. That’s why they take advice from other local business owners who have been in the trenches longer and have overcome similar challenges.
For more on how to get started in your market, check out the episode with Dalton Hadley and Zach Jones. 🎧
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https://www.bluecollar.ceo/dalton-hadley-and-zach-jones
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NEW EPISODE❕❕
Most consultants and business owners will tell you to build your business from the top down, hiring management and leadership first. While this isn’t inherently wrong, it doesn’t set your business up for the long term. Al employs a bottom-up approach, focusing on implementing basic systems and processes so the company can survive without the owner. With a solid foundation, your business will be more sustainable.
For more contractor operation secrets, don’t miss the latest episode with Al Levi. 🎧
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https://www.bluecollar.ceo/al-levi
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NEW EPISODE❕❕
Everyone knows you have to have a purpose as a business owner. But when asked what motivates them, many entrepreneurs either don’t know how to respond or reply with something trivial like their profit margins or bottom line. Spreadsheets and P&Ls are merely tools for the bigger picture. Your “why” should extend beyond the business itself to encompass a greater mission. Andy’s purpose involves maintaining ethical standards and treating his people with respect.
Want to discover your “why”? Tune in to this episode with Andy Wyatt 🎧
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https://www.bluecollar.ceo/andy-wyatt
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NEW EPISODE❕❕
Growing a business as a technician is a far cry from doing it as an entrepreneur. You have to focus on new processes and hire professionals to help you carry out daily operations. That’s where the GLASS method comes in. This growth framework involves developing goals, generating leads, taking accountability for customer success, streamlining your operations, and seeing yourself in the mirror — or recognizing areas for improvement.
For more about the GLASS method, listen to the episode with Paul Carmody. 🎧
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https://www.bluecollar.ceo/paul-carmody
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NEW EPISODE❕❕
As the sole operator of your company, you have to manage everything from sales and customer service to payroll and HR. This can be practical if you hire technicians to manage fieldwork and don’t plan to scale past a certain threshold. But after reaching $2 million with less than 10 technicians, Josh realized his business was losing value. After acquiring a middle-management team and implementing systems and processes so they could manage the business without him, Josh’s company began growing exponentially.
Looking for more growth tips for your small business? Make sure to tune in to the episode with Josh Moryl. 🎧
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https://www.bluecollar.ceo/josh-moryl
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NEW EPISODE❕❕
No matter what kind of company you own, service is at the heart of every blue-collar business. The level of service you provide determines your company’s reputation and future growth. A reliable and consistent customer experience separates a thriving business from one that can’t get off the ground. As a leader in both roofing and HVAC, Matt understands that having the right people in the right seats is central to providing top-notch service.
For more tips and tricks about unparalleled service and leadership, check out this episode with Matt Stone. 🎧
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https://www.bluecollar.ceo/matt-stone
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NEW EPISODE❕❕
Historically, the trades are a male-dominated industry, but that doesn’t stop Nikki from wanting to experience everything the business has to offer. Despite being treated unkindly by her male counterparts when taking an entrance exam, Nikki believes that every woman is capable of success in the industry and the right people will recognize your strengths.
For more insights on breaking the glass ceiling in a male-dominated industry, listen to the episode with Nikki Bridge. 🎧
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https://www.bluecollar.ceo/nikki-bridge
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NEW EPISODE❕❕
We’re all familiar with the concept of firing yourself from your business, and while it facilitates the financial freedom we desire as entrepreneurs, you need to exit at the precise time. After reaching $1 million in revenue, Thomas hired a general manager to run the business while he oversaw his team remotely. At this stage, he couldn’t use his company’s cash flow to fund his lifestyle, and his business lacked the systems to sustain itself. Before contemplating the next stage of your life, ensure your business can function entirely without you.
Considering firing yourself from your business? Don’t miss this episode with Thomas Mathisen. 🎧
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https://www.bluecollar.ceo/thomas-mathisen
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NEW EPISODE❕❕
You can have all the resources in the world to run a business, but your organization won’t get off the ground unless you utilize them effectively. After two years in business, Stephen found himself half a million dollars in payroll tax debt with the IRS. Resourceful leaders understand you need more than just a trade license to manage a blue-collar business.
For more insights on resourceful leadership, tune in to this episode with Stephen Akian. 🎧
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https://www.bluecollar.ceo/stephen-akian
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NEW EPISODE❕❕
With college becoming a less attractive option, how can we expose those exploring non-traditional paths to the trades? The best place to start is your local high school. Khadija emphasizes recruiting minority students and those from disadvantaged backgrounds. You can also visit programs in your community to advocate for the industry and position yourself as a trusted resource. Remember to be engaging and proactive; these are the future leaders of our industry!
If you’re curious about advocating for the trades, listen to this episode with guest Khadija J Head. 🎧
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https://www.bluecollar.ceo/khadija-j-head
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NEW EPISODE❕❕
Many contractors have a project-based mentality, viewing every task as a one-time project that’s never returned to after completion. So when it comes to recruiting, they hire one person for any given role and don’t recruit anyone else. But what happens when you need to fire someone? Recruitment doesn’t just end with one person. Paul says it should be viewed as a fundamental, ongoing effort like marketing.
Want more secrets to hiring and recruiting? Make sure to listen to the latest episode featuring Paul Sanneman. 🎧
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https://www.bluecollar.ceo/paul-sanneman
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NEW EPISODE❕❕
Too often, we measure our companies’ success using money, striving to boost our bottom lines with each passing year. While money should always be a defining business metric, it’s not the number one factor. Monique measures her business against a triple bottom line that incorporates profit, people, and industry insights. This way, she not only impacts her business but her team’s lives and the health of her industry.
For more on how you can make a positive difference with your business, tune in to this episode with Monique Allen. 🎧
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https://www.bluecollar.ceo/monique-allen
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NEW EPISODE❕❕
How much do you really know about your books? If your invoices don’t match your bank deposits and your P&L statements are inconsistent, then you’re not maintaining your accounts effectively. Brett says you need to ensure your CRM is integrated properly with your accounting software. If it’s not, it’s probably time to hire a CPA.
For more on what you could be doing wrong with your accounts and finances, check out the episode with Brett Neal. 🎧
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https://www.bluecollar.ceo/brett-neal to listen in.
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NEW EPISODE❕❕
If you’re a franchisor, don’t just assume your franchisees know everything about running a business. In fact, most join franchises because they can’t start their own business. Michael made the mistake of assuming his franchisees were sales experts when they couldn’t even conduct a proper phone call. That’s why he says you have to provide them with the resources and infrastructure to build their skill sets.
For more insights on franchising, team building, and growth, tune in to this episode with Michael Moorehouse. 🎧
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https://www.bluecollar.ceo/michael-moorhouse
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NEW EPISODE❕❕
If you always pursue the most ambitious jobs, like home remodels or commercial installations, you could lose money in the long run. Small decisions add up, so if you’ve chosen to neglect customer calls in favor of more profitable jobs, you’ll lose those clients. You may not notice this revenue loss now, but when you’re evaluating your P&L statement at the end of the year, you might notice a high turnover rate of dissatisfied customers who have gone to your competitors instead.
Looking for more insights on preserving your business’ reputation? Don’t miss the latest episode with Al Fagundes. 🎧
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https://www.bluecollar.ceo/al-fagundes
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NEW EPISODE❕❕
Have you ever stopped to think about how much time your technicians spend communicating back and forth with other members of the company during a site visit? One technician might diagnose the client’s problem, while another one returns to the home to repair the equipment. Yet the photos and videos taken during the initial diagnosis remain with that first technician, delaying the process and frustrating the customer. That’s why Claire leverages photo-capturing software to automatically upload and save videos to the cloud for the next tech.
Want to hear how this software can benefit your business? Make sure to listen to this episode with Claire Ficke for more. 🎧
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https://www.bluecollar.ceo/claire-ficke
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NEW EPISODE❕❕
Every business has to start somewhere. You can’t expect to have a fully functioning business overnight. Elena began her HVAC company by conducting energy audits. But she wasn’t going to scale by mere evaluations, so she branched out into home performance work like duct instillation before offering to fix HVAC systems. Yet this process is less than ideal and delayed Elena’s business prospects by two years. If you’re going to start slow, don’t start backward.
Want more tips on how NOT to grow a business? Don’t miss the latest episode with Elena Chrimat. 🎧
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https://www.bluecollar.ceo/elena-chrimat
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