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MSP Resources MSP Resources is the go-to website for the world of managed services.

Our content helps MSPs learn more about their services, vendors, and trends so they can improve their business.

So Kaseya acquired Datto and it's causing quite the stir in the channel. Besides being one of the larger mergers between...
27/04/2022

So Kaseya acquired Datto and it's causing quite the stir in the channel. Besides being one of the larger mergers between management software companies, what does this move mean for MSPs?

Read our take on it here: https://hubs.la/Q0190rjn0

Kaseya acquired Datto in a landmark $6.2 billion deal. What does this mean for the IT channel and MSPs big to small?

Creating a good Managed Service Agreement is one of the most important things to the ROI of your business, but you don't...
14/04/2022

Creating a good Managed Service Agreement is one of the most important things to the ROI of your business, but you don't know what you don't know. Here is a quick checklist to make sure your MSAs cover the basics.

https://hubs.la/Q017m2tZ0

Here is how to draft a Managed Service Agreement (MSA) and some examples you can follow.

In the marketing for a new ticketing system for your MSP? Check out our top picks, including:ConnectWiseZendeskVivantioK...
12/04/2022

In the marketing for a new ticketing system for your MSP? Check out our top picks, including:

ConnectWise
Zendesk
Vivantio
Kaseya

https://hubs.la/Q017lTPd0

Your choice of an MSP help desk ticketing system is a big one, so take your time and explore all your options.

Wondering if your managed services proposals are missing something? You can use this template as a great jumping-off poi...
07/04/2022

Wondering if your managed services proposals are missing something? You can use this template as a great jumping-off point for proposals that will help you close.

https://hubs.la/Q017lWBl0

Read on to learn about how to make a template that will help nail your proposals.

Getting ready to do some hiring? A great place to start is updating your job descriptions and knowing exactly the type o...
05/04/2022

Getting ready to do some hiring? A great place to start is updating your job descriptions and knowing exactly the type of person you're looking for. Check out this article for help with the most popular jobs in the MSP industry!

https://hubs.la/Q017lXst0

We’ll focus on the first step to finding and hiring the right staff for your MSP: identifying essential job titles and going through the descriptions of each.

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