21/04/2023
This client is an education company in Singapore that used to run Facebook Lead Ads to collect leads for a high ticket coaching program.
The previous cost per acquisition (CPA) used to be in the ~$50 price range. The client was still able to generate profits with this CPA but was definitely looking at ways to lower the CPA which would allow them to scale and get more leads.
Many of the leads were also unresponsive (pretty common complaint for Facebook Lead Ads)
When we took over the account, we did an audit to analyze past campaigns to find gaps that I can improve on.
Here are the 3 main gaps I found:
➡ Not using a landing page to qualify leads. As it is very easy to submit your contact details on Facebook Lead Ads, it is common to receive leads that are not serious or simply tapped on the lead form by mistake.
➡ Used only the Lead Gen objective on Facebook
➡ Used the same ad image and ad copy for 2 years which probably caused ad fatigue.
What we did:
✔ I created a highly converting landing page with Clickfunnels.
Pro-tip: Creating a landing page that is designed for conversions is costly and time consuming, but it is totally worth the investment. You can get lower CPAs and better qualified leads through a landing page. When you make your leads work a little harder to submit their interest, you know they are hungry for your offer and hence this leads to a better response rate.
✔ Used the Conversion objective on Facebook, meaning I’ll be able to reach a different audience compared to Facebook Lead Ads
✔ Created 2 new ad images which were very different from the old ad image
✔ Used long form copywriting to target a niche specifically and differentiate the program
✔ Ran both the Conversion & Lead Gen campaigns to see which would perform better.
As you can see, the changes in ad copy & ad image for the Facebook Lead Ads caused CPA to drop from $50 to $30, a 40% decrease.
But the results from using a landing page was even better!
By changing the objective and creating a landing page, the CPA dropped from $50 to $21.
With a much lower CPA, it’s time to scale up!
✔ More ad sets with different targeting
✔ Increase budgets for winning ad sets
✔ More ad creatives to prevent ad burnout
After running the campaign for 1 month, we spent a total of $3,431 on Facebook & Google ad spend, and achieved $42,696.60 of revenue, which was a ROAS of 12.44x!
Furthermore, around 10 students signed up for an upsell package, creating at least an additional ~$15,000 in revenue.