EASY Digital Plus

Home
EASY Digital Plus

As an industry leader. DELIVERY, REFUNDS AND RETURNS

How do I receive my Product Key? How quickly will I receive my product key? What is a License/Product Key?

Our unified goal at EASY Digital Plus is to Deliver a Universal Solution for all of our Customer’s Software needs, While Maintaining the Industry’s lowest Prices and Customer Satisfaction is Our Number One Priority. We provide your product key in a text format shown on screen, after your order confirmation, and we also send this direct to the email provided during checkout. Our free delivery syste

m allows for instant and automatic allocation of your Product Key. Once the customer makes payment (and passes any fraud checks) the Product Key will be provided on screen and sent to their email account. This ensures delivery of the product key within minutes, at any time of the day. A License/Product Key is the serial number or product code that activates a product. This is usually a combination of numbers and letters. REFUNDS & RETURNS
-----

As the items offered on our store are digitally delivered these would not be subject to Distance Selling Regulations and we cannot accommodate order cancellation, returns, modifications or exchanges. Please note, we will only issue a replacement on defective Product Keys. Please ensure you replacement request does not meet any of the following restrictions before attempting a replacement request.

1. Incorrect purchases

We cannot issue a refund or replacement if a customer has purchased an incorrect product and/or the product is not compatible. We endeavor to make the product compatibility as clear and visible as possible, and we cannot be help responsible for any incorrect purchases. example 1, purchases a windows software package for a Mac machine
example 2, purchases a product suitable for windows 10 only, but has a windows 8 operating system.

2. Installation and/or Activation Issues

Our support team are ready to help with any issues you have with your purchased Product Key, therefore before actioning a refund, we endeavor to resolve any issues with you. During this process we reserve the right to request digital images, such as a screenshot of the code being entered and the error encountered to help us investigate the issue. In some cases, we may need to use remote based access and support software, such as AnyDesk, to resolve your issue. Refunds and/or Replacements will only be issued in cases where we have been allowed access to fully investigate and are unsolvable.

3. Product Use Issues

For product related issues, such as making a new document in Word, or program not responding issues, please contact Microsoft or view their online support available here.

4. Order Cancellation

We reserve the right to cancel any incoming order which it might believe to be of suspicious nature (such as unauthorized / fraud payments etc.). Similar paid orders are refunded and the goods are not delivered. We cannot cancel orders if you have already received the activation code, as this item is no longer safe and secure and there is no way to re-sell that item. We cannot cancel or refund an order, just because you don't enjoy / like or use the product. Once you activate the code, it is permanently banded to your account, therefore we cannot refund you
Due to the nature of the product and Digital Delivery, once ordered the product key will be shown on screen and emailed directly to you. As we are unable to stop this process and be unable to re-issue this unique Product Key, as soon as you have purchased your item this would become none refundable and you would be unable to cancel your order.

5. Digital Delivery

As we offer digital products, we are unable to know the identity of the person who redeems the code. For each order placed, we track the delivery of the Product Key, and store vital details of when the code has been view by the customer, included the date, time, IP address. All of our Product Keys are guaranteed and checked.

6. Error Code Issues

Redemption errors must be reported within 7 days of purchase. We are unable to offer refunds and/or replacements once this date has passed.

7. Exchanges

If the software package is defective and/or cannot be resolved even after receiving assistance from our technical support team (Via Email/Live Chat), we will issue customers with a replacement product key for the same product purchased only. Please note that exchanges are only available within 7 days of original purchase date. How to initiate a Refund/Exchange
Please contact us via live chat or email. Please make sure you include Your Complete Name, Order Number, and Product Key stated on the order, and any accompanying images so we can locate your order and begin an investigation and resolution straight away.

Payment Options: Cash

Address

Telephone

+94784671446

Website

https://www.daraz.lk/shop/the-get-goods/

Alerts

Be the first to know and let us send you an email when EASY Digital Plus posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Business

Send a message to EASY Digital Plus:

Shortcuts

Address
Telephone
Alerts
Contact The Business
Claim ownership or report listing
Want your business to be the top-listed Media Company?

Country:

City:

FAQ’S

What is a Digital Download? A digital download is an electronically delivered product, giving you access to download and use your new software immediately. This means that a physical CD or DVD disc is not included in your purchase. The software install program is downloaded through cloud-based storage.

How long after order completion can I download? As soon as your payment has been completed you can instantly download your software from the order confirmation page, a download link will also be emailed to you.

How can I be certain that my copy of Microsoft Office is legitimate? We encourage all our customers to register their email address with their specific Microsoft Office Product key via Microsoft online activation to ensure verification and tracking of their authentic software products. How are you able to sell the software so cheap? We work directly with our supplier to purchase large volumes to get the lowest rate possible. Because we save on costs, we want to ensure our valued customers save too. We also have minimal overheads such as no storefront operation costs. Can I buy one licensed software and install on multiple computers? OEM and Retail Product software licenses are designed to install and activate on one computer only, unless otherwise specified.

Do you supply software products in volume or as bulk orders? Large-volume purchases can be arranged by contacting us directly, via email, live chat, or phone. We'll send you a comprehensive quotation with details of the product of your interest.

MICROSOFT OFFICE FAQ

Microsoft Office 2019 is the latest release of Office and is available for both Windows PC and MAC. Including significant security and functionality improvements over Microsoft Office 2016 (and older).

What is Office 2019? Office 2019 is a one-time purchase suitable for both commercial and home users. Office 2019 applications don't receive feature updates but do receive regular security and stability updates.

Office 2019 is available for both Windows and macOS, and includes classic versions of Word, Excel, PowerPoint, and Outlook (depending upon package chosen). The Windows version also includes Publisher 2019, Access 2019, Project 2019, and Visio 2019.

What is the difference between Office 2019 (on-premises; one-time purchase) and Office 365 (subscription)? Office 2019 (for both Windows and Mac) is a one-time purchase and does not receive feature updates after you purchase it. Office 2019 includes a meaningful subset of features that are found in Office 365, but it's not part of Office 365. Office 2019 will receive quality and security updates as required.

Office 365 is a user-based subscription service powered by the Microsoft cloud. It provides access to a suite of services beyond what the on-premises version has and receives feature updates on an ongoing basis. It includes the most productive, secure, and up-to-date features.

Will Office be identical on a PC and on a Mac? No. Office applications are customised for each platform. The Office applications available for Mac users and the specific features that are included may differ from those available for PC users, please ensure you check 'whats included' and the 'system requirements' on the package before you purchase.

How long does it take to download and install Office 2019? In most cases, the actual download speed of Office depends on the speed of your Internet connection; a broadband Internet connection is recommended for the best download experience.

Is Internet access required to use Office 2019? No, you don't have to be connected to the Internet to use the Office 2019 applications, such as Word 2019, Excel 2019, and PowerPoint 2019, because the applications are fully installed on your computer.

However, you will need internet connection to download the software package after purchase.

What are the system requirements for running Office 2019? Office 2019 for Windows is only supported on Windows 10.

Office 2019 for Mac is supported on the three most recent versions of macOS. When a new version of macOS is released, the Office 2019 for Mac Operating System requirement becomes the three most recent versions at that time. That is, the new version of macOS plus the previous two versions.

Can Office 2019 for Mac run alongside Office 2016 for Mac or PC? No. Office 2019 and Office 2016 cannot run concurrently on either Windows or Mac.

Can I install Office 2019 on a computer that already has an older version of Office on it? We recommend that you uninstall any older versions of Office before installing Office 2019.

Can you open documents I created by using different versions of Office? People who use Office 365, Office 2016, Office 2013, and Office 2010 applications can open documents created by using Office 2019 without any additional action. You can also open older documents within the Office 2019 suite.