18/11/2021
Do you know that WhatsApp Business has bunch of Features and Settings that helps you run your business with ease?
I doubt you do.
Apart from setting “quick replies” which happens to be the only feature most businesses know of in the App, there are other features and settings for automation, sales and conversations.
I have a full video that explains all these features and how to set them up. But in this post, I will explain the features and how you can start leveraging them in running your business. Let’s get to it, Shall we?
1. Business Profile: Just as it is on any other social app, WhatsApp Business also gives you the chance to tell your potential customers all they need to know about you. It includes descriptions of what you do, working hours, Google map, contact email, website and other details.
2. Catalogue: This is my personal favourite feature on the app. The Catalogue feature gives you the chance to display all your products or services on the app for your potential customers to see when they reach out to you. This very feature works so well just as in instagram shop, websites or even amazon shops. With this feature, your potential customers are able to see all that you have to offer even when you are not around to give them those informations.
Isn’t that great??
3. Messaging tools: These are the only features I see most businesses using lately. The quick replies, away messages and greeting message helps you auto reply your customers and provide them we relevant information even when you are not available to reply the messages directly. Great feature to have on a free app.
4. Short Link: With these link, you can run well targeted ads and get more potential customers and bring them directly to your WhatsApp. This is a personalised link generated for your as soon as you registered for WhatsApp business and you can use to redirect all your potential customers to your WhatsApp.
5. Advertise on Facebook: Now, you can run Facebook ads directly from your WhatsApp business with just some few click.
There you have them. Expanded version of this post will be available on my website in few hours. Make sure to check it out.
Which feature of the WhatsApp Business App are you surprise not to know about all these while?