20/05/2021
[Notice] Compensation Plan for All Users
To our valued Mercenaries,
Due to the prolonged disconnection issue, many users have still been experiencing inconvenience accessing the game, nevertheless, they have given us great support for solving the issue that our technical and operations team should be taking more responsibilities and must be doing their best to solve the issue and bring the service back to normal at the soonest time possible.
As you all may know that we previously posted our initial compensation plan to make up the loss of the game play,
and we have also acknowledged the fault of the first issue fixed notice posted on March 17, 2021 and the issue occurred again on May 2, 2021, we have come up with the compensations as well as considered its period of qualification that we have concluded its details confirmed as below.
■ QUALIFICATION
- Users who have ever logged in since March 17, 2021
■ START OF COMPENSATION BASE COUNT
- May 1, 2021
■ COMPENSATION / TERMS AND CONDITIONS
Compensation #1 VIP Lucky Lotto A
- Set as a daily compensation until the issue will be officially resolved. Counted 1pc of lotto per day.
Compensation #2 VIP Lucky Lotto C
- Set as a every 15 days compensation until the issue will be officially resolved. Counted 1pc of lotto per every 15 days.
Compensation #3 VIP Lucky Lotto E
- Set as a every 30 days compensation until the issue will be officially resolved. Counted 1pc of lotto per every 30 days.
* Rounding-off with the compensation 2 and 3 is not applicable upon the computation of the days.
# Sample Computation on 45 days from May 1, 2021
- 45pcs VIP Lucky Lotto A / 3pcs VIP Lucky Lotto C / 1pc VIP Lucky Lotto E
Once again, users who have ever logged in since March 17, 2021 will be all qualified to receive the above compensations based on the criteria of the computation started from May 1, 2021.
We are also going to follow up the date for distribution of the compensation that will be posted later at the date simultaneously with the notice when the technical issue is determined to be finally resolved.
Once again, we from the Crossfire Team deeply apologize for the inconvenience this may have caused and will try our hardest to bring back the service to be normalized as soon as possible.
Thank you so much for your understanding and bearing with us.
Sincerely,
Crossfire Philippines Management