15/08/2023
We have a new member of the team here at Uveyoo.
Allow us to introduce you to Albot!
Albot is our brand new AI Assistant and is super helpful when it comes to answering any questions you might have about Uveyoo, such as technical questions, payments, box office events and more.
You can chat with Albot 24 hours a day, 7 days a week via the live chat service on our website www.uveyoo.com
As a new member of the team (and also because he's an AI bot), he is learning more and more every day, so if he is not able to answer your questions there and then, he'll let you know and then connect you with a (human) member of our support team to assist you further (during opening hours*).
*When contacting us outside of our opening hours, the details of your enquiry will be logged as a support ticket and a member of our support team will be in touch within 24 hours to assist you.
Please note that during scheduled live stream events/shows, our support team will be available regardless of our normal hours of business. This is to ensure that we are able to provide you with the best viewing experience we can when it matters most.