Keeping things real over here y’all! 🤪
Sent out an email blast about my event tomorrow and another awesome event by my amazing coach and guess what?….
There was a typo, arghhhhhh! 😫😫😫
🚨Mistake #3 - Inaccurate Listed Info
⠀
How frustrating is it when you Google a business and can't find a phone number or their email is listed differently on Facebook than their website, which one to use? Awkward! 😣
⠀
Guess what? This experience of
* fragmented
* missing
* inaccurate contact info
is frustrating for your potential client but it also hurts your ranking when people search for you and your business.
⠀
So when someone is searching for “awesome and amazing life coach” your competitor will show up first because their info is cohesive across Yelp, Google My Business, Facebook, their Website, those other listings....so
⠀
* CLAIM your listings
* make the info all MATCH
* MONITOR those reviews + & -
⠀
Join me for a FREE webinar >>> May 4th at noon PST/3pm EST
⠀
Learn to Adapt, Monetize and
Flourish Online with Your Business
⠀
👉👉👉 https://bit.ly/learntoadaptwithKristinaKury
🚨Mistake #2 - Responding to Negative Reviews
⠀
Yes, responding to negative reviews is important but its HOW people do it that gets them in trouble.
⠀
❌ Don't try to solve their problem right then and there publicly.
❌ Don't try apologize right then and there publicly.
✅ Do take it offline right away. Respond with something like this....
⠀
"We appreciate you sharing your experience with us, please email [email protected] so we can help you further."
⠀
This puts the responsibility in their hands to then reach out. It also shows you are paying attention and genuinely want to assist.
⠀
🤗 JOIN ME for a FREE webinar
🔜 May 4th at noon PST/3pm EST
⠀
Learn to Adapt, Monetize and
Flourish Online with Your Business!
⠀
CLICK HERE 👉👉👉https://bit.ly/learntoadaptwithKristinaKury 👈👈👈
🤔 What do future clients think about you online?
🤭 Do you turn them away without realizing?
If you’re on my email list you got the low-down of all three mistakes…here’s Mistake #1 for now.
🚨Mistake #1 - Not Responding to Positive Reviews
Someone took the time to compliment you and now you're just going to let it sit there?! This is a golden opportunity to
* retain a client
* promote what you got going on
* look nice
By responding cheerful and pleasant you give that person who is already feeling warm and fuzzy about you an added boost of VIP treatment. Everyone likes and wants to be acknowledge so go ahead and acknowledge.
And while you're at it respond with something else you have going on, like....
"So glad you enjoyed my yoga class Tom, make sure you follow me on Instagram @myyogabiz because I am about to launch a special promotion of buy 4 classes get 2 FREE, you won't want to miss out!"
Not only does Tom get excited about this but everyone else reading the review now sees your Instagram handle AND your upcoming promotion.
This makes you look friendly, helpful and caring. Who wouldn't want to be your client!
🙋♀️JOIN ME for a FREE webinar >>> May 4th at noon PST/3pm EST‼️ presented by the amazing @districtblissevents team 🤗
Learn to Adapt, Monetize and
Flourish Online with Your Business
👉👉👉REGISTER NOW:
https://www.eventbrite.com/e/learn-to-adapt-monetize-and-flourish-online-with-your-businessonline-tickets-102817281256