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SNP Communications Leadership Communications We bring messages to life with award winning media production and creative services.
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Our mission is to help established and emerging leaders communicate more effectively

We craft strategic messages, and coach and consult on executive presence, storytelling and leadership style.

Stress and the holidays tend to go hand in hand. We’re racing to get work done while trying to be present with our famil...
23/11/2022

Stress and the holidays tend to go hand in hand. We’re racing to get work done while trying to be present with our families, who sometimes present their own set of challenges. So how do you manage the stress?

In our November edition of the OH SN*P newsletter, we cover ways to manage stress Spoiler alert: Gratitude is actually a remedy for stress and not just an around the dinner table activity.

Put the thanks back into Thanksgiving this year.

Click the link in bio to sign up for our newsletter, OH SN*P, and receive the next issue all about coming together, being grateful, letting the stress go and celebrating one another.

Our SNPers take halloween very seriously, so of course we needed to have a social media post featuring some of this year...
07/11/2022

Our SNPers take halloween very seriously, so of course we needed to have a social media post featuring some of this year's coolest costumes!

Calling all London based professionals who want to improve their public speaking skills 📞SNP's Presentation Skills works...
24/10/2022

Calling all London based professionals who want to improve their public speaking skills 📞

SNP's Presentation Skills workshop is back in London, in-person, for the first time since the pandemic!

Need a refresher on how to present in front of people in real life?

Join us for the class happening on October 28th at Exmouth House (Soho)!

Click the link in bio to sign up!

See you there, mate!

So your customer’s a witch... OR maybe just a tad difficult. Avoiding them isn’t the answer.Witches and wizards, may be ...
18/10/2022

So your customer’s a witch... OR maybe just a tad difficult. Avoiding them isn’t the answer.

Witches and wizards, may be terrifying, but they often bring something good - a lesson, an opportunity, an experience.

What you thought was a problem, might be an illusion, a misunderstanding.

Want to build a better relationship with difficult customers?

Here are 5 pieces of advice from our practical handbook:

1- Let them talk

It’s not about you. It’s about them. So hear them out.

2- Seek understanding

Understanding their concerns and comments helps you better address them and turn that customer’s frown upside down.

3 - Address the issue

Candy’s sweet, but no one likes everything sugarcoated. Be direct but kind.

4- Don’t take it personally

Again, it’s not about you. It’s about them. More often than not the issue is more about their concerns and feelings, than you.

5- Refocus on the issue

Don’t get sidetracked in the emotional details. Staying focused and clear on your shared goal will make sure the whole process is moving in the right direction.

How do you deal with your witchy customers?

Let us know in the comments!

Evolving from individual contributor to manager takes effort. It’s not just a promotion and then, boom, you’re ready for...
12/10/2022

Evolving from individual contributor to manager takes effort. It’s not just a promotion and then, boom, you’re ready for that next stage.

You may have the technical skills, but do you have the people skills?

Yes, your job is to cultivate results, but it’s also to help your direct reports grow and hit their goals.

You can’t do that without these essential practices:

- Setting expectations
- Having 1:1 meetings
- Giving and receiving feedback

Click the link in bio to read the blog and learn more about how to grow as a manager.

So what do you do if you think you have quiet quitters in your workforce?And no we’re not talking about people who do th...
04/10/2022

So what do you do if you think you have quiet quitters in your workforce?

And no we’re not talking about people who do the bare minimum and coast by. We’re talking about people who were once high-performers creating some distance.

The answer––take care of them. Listen to their feedback. Understand their goals and intentionally support them.

Ultimately, quiet quitting is about giving and getting the same energy. If you aren’t investing in your people, why should they invest in you?

Need ideas on where to start?

Click the link in bio to check out our offerings for supporting this new workforce.

Time together is special! Some folks got together in the office recently after finishing a big project. Grateful for any...
29/09/2022

Time together is special! Some folks got together in the office recently after finishing a big project.

Grateful for any opportunity to gather in-person.

How is your team being intentional about connecting right now?

As a manager, you’re responsible for your team’s development, growth, and general well being. So, if “quiet quitting” st...
26/09/2022

As a manager, you’re responsible for your team’s development, growth, and general well being. So, if “quiet quitting” starts to take place within your team, you’re not solely responsible, but you’ve probably played a pretty big part.

So, what are you doing to keep your team engaged? What’s in your manager toolbox?

Click the link in bio to sign up for our newsletter, OH SN*P, and receive the next issue all about management skills, so you can fill your toolbox and re-engage your team.

Throwback Thursday! Picture of our culture video production from 7 years ago. Time flew by!Still love that Wes Anderson ...
15/09/2022

Throwback Thursday! Picture of our culture video production from 7 years ago. Time flew by!

Still love that Wes Anderson style and the Smart Nice People of SNP.

Click the link in bio to check out the video, and more from our talented creative team.

Love a good sizzle reel. Interested in having one created for your company?

Contact us on [email protected]

Belonging is the key to building and retaining the new workforce.MIT defines belonging as the “the sense of security and...
08/09/2022

Belonging is the key to building and retaining the new workforce.

MIT defines belonging as the “the sense of security and support one has resulting from a belief in being accepted and valued for being their ‘authentic self.’”

Swipe through for three ideas leaders can act on to foster a sense of belonging with the new workforce.

Struggling to connect with your new hires? We got you covered.

Email us at [email protected] and get it in touch today!

As summer comes to a close and our interns head back to school, we wanted to say thank you!You’ve brought…- Energy and c...
06/09/2022

As summer comes to a close and our interns head back to school, we wanted to say thank you!

You’ve brought…

- Energy and curiosity to what had felt like the norm
- Emoji enlightenment and understanding new modes of communication
- And of course, Funky Hat Thursdays

To working at SNP. We are so grateful.

And you of course, left us with this fabulous intern newsletter.

Click the link in bio to sign up and check out their work!

Did you know the meaning of emojis evolve? Neither did we (thanks, SNP interns!).So, how up to date is your emoji game?L...
31/08/2022

Did you know the meaning of emojis evolve? Neither did we (thanks, SNP interns!).

So, how up to date is your emoji game?

Let us know in the comments!

To find out what these emojis mean and how to best communicate with your Gen Z interns, click the link in bio and sign-up to receive our next edition of the OH SN*P newsletter.

The SNP interns left us a little note in the office 🥹. We’re grateful for them and the fun they bring!
26/08/2022

The SNP interns left us a little note in the office 🥹.

We’re grateful for them and the fun they bring!

This week our NYC team went outside (what a concept) of the city for an in-person training!"It was so great working in-p...
04/08/2022

This week our NYC team went outside (what a concept) of the city for an in-person training!

"It was so great working in-person with our team again. Not only does it help create a safe, open environment for our customers to be vulnerable and learn something new, but it also allows us to work in real time, solve problems, and have fun!" - Corey Libow

SNP's Presentation Skills workshop is back in person for the first time since the pandemic!Need a refresher on how to pr...
01/08/2022

SNP's Presentation Skills workshop is back in person for the first time since the pandemic!

Need a refresher on how to present in front of people in real life?

Join us for the first class happening on September 14th in our San Francisco office!

Click the link in bio to sign up!

Communicating clearly is an act of service. To be of service is the highest form of humanity.Want to become a better com...
21/07/2022

Communicating clearly is an act of service. To be of service is the highest form of humanity.

Want to become a better communicator (and a kinder person)?

SNP offers a wide range of communication services for all levels of professionals - from individual coaching sessions to group trainings.

Click the link in bio and get in touch with us to see how we can help!

In a psychologically safe environment, people aren’t afraid to speak up, ask questions and make mistakes. They can work ...
18/07/2022

In a psychologically safe environment, people aren’t afraid to speak up, ask questions and make mistakes. They can work toward their full potential and be their true selves.

Do you and the other leaders in your company know how to create safe environments for the people you engage with?

If you don’t (or think you can use some extra support!) click the link in bio and check out SNP’s 1:1 leadership coaching offerings to learn about the ways we can help.

SNP coaches are honest, practical, and solution-oriented. We’ll help you and your people come up with action plans to address areas of growth and the skills needed to navigate hybrid or any communication challenge in between.

27/06/2022

Offsites are the perfect place to brainstorm and get sh*t done! Make the time your team has together in-person count. Watch the video for three steps on how to brainstorm better.

Click the link in bio to sign-up for OH SN*P and get this month’s issue all around Coming Together a.k.a. planning your next offsite!

Meet Daliana Morassutti 👋Dal’s journey at SNP started as the PM for our CEO, and in less than 2 years she has become SNP...
22/06/2022

Meet Daliana Morassutti 👋

Dal’s journey at SNP started as the PM for our CEO, and in less than 2 years she has become SNP’s Director of Solution Architecture, designing engaging workshops for our customers. A true SNP superhero.

We appreciate Daliana’s kindness, dedication to her work and ability to keep everyone’s ducks in a row.

Curious to know more about Dal?

Swipe to check out 3 fun facts about her!

You have a passion for operations and managing CRM tools. You have an opinion about how to manage it well and the experi...
15/06/2022

You have a passion for operations and managing CRM tools. You have an opinion about how to manage it well and the experience to back it up. You are excited by the opportunity to lead and teach others.

This is the opportunity you’ve been looking for.

As a Sales Ops Manager at SNP you will:

- Work with the SVP of Sales to develop and implement a sales process for our global team 

- Research and a**lyze data to create sales forecasts

- Identify sales opportunities by a**lyzing sales data and consumer trends

Interested? 

Click the link in bio to read the full job description.

To apply, please submit your resume and a cover letter to [email protected]

From SNP to you, a blog on the lessons we’ve learned about the great resignation and how to find the way forward.Click t...
13/06/2022

From SNP to you, a blog on the lessons we’ve learned about the great resignation and how to find the way forward.

Click the link in bio to read the full blog piece!

The Great Resignation, or the Great Reshuffle as we call it, has left so many of us reeling. As a leader it’s hard to su...
07/06/2022

The Great Resignation, or the Great Reshuffle as we call it, has left so many of us reeling. As a leader it’s hard to support your team through this change. And you’ll encounter people at various stages of acceptance.

To help, we've written a quick guide to navigate communicating through change. Click the link in bio to check it out!

It's been a busy, busy month with SNP teams leading a variety of in-person trainings.Maureen Taylor led an Investor Pitc...
26/05/2022

It's been a busy, busy month with SNP teams leading a variety of in-person trainings.

Maureen Taylor led an Investor Pitch Training for the LEAP FORWARD Masterclass with . Thanks for having us Denmark In New York!

Nothing quite beats the energy.

How has your team been creating connection and moving the needle forward?

📷:

Ok it is kind of a joke... We're looking for a Program Manager for our CEO!If….. you have been a busboy/girl, bartender ...
25/05/2022

Ok it is kind of a joke... We're looking for a Program Manager for our CEO!

If…
.. you have been a busboy/girl, bartender and still like people... you’ve been accused of being a**l retentive and liked it... you used to babysit…because that’s what she needs.
.. then this position might be for you.

SNP is a business dedicated to being of service, so we value candidates coming from the service industry - no corporate background necessary.

Click here click the link in bio to read the full job description.

To apply, please submit your resume and a cover letter to [email protected].

In person events are back, baby!SNP had the pleasure to be a sponsor of the Future Human Tech and Science Conference tha...
16/05/2022

In person events are back, baby!

SNP had the pleasure to be a sponsor of the Future Human Tech and Science Conference that happened in Dublin last week, supporting the brilliant presenters in getting stage-ready.

Kudos to Ann O’Dea from Silicon Republic for being an incredible host and for bringing this event to life.

Here are a few backstage pictures!

If you think your team got misaligned, disconnected, and disheartened when we all went virtual…. Oh man… imagine when th...
16/05/2022

If you think your team got misaligned, disconnected, and disheartened when we all went virtual…. Oh man… imagine when the workforce goes hybrid.

With work now decentralized, it’s your responsibility to solve for hybrid’s challenges and bring your people together, regardless of location.

How are you supporting yourself, your organization, and your team?

We have some ideas. Click here the link in bio and get in touch with us now.

It's been 2 months since the War in Ukraine has started. We at SNP continue to look for ways to be of service. Our CEO, ...
05/05/2022

It's been 2 months since the War in Ukraine has started. We at SNP continue to look for ways to be of service. Our CEO, Maureen Taylor, has volunteered to donate all profits from our Public workshops to Razom from Ukraine.

Click the link in bio and sign up for a leadership communications workshop.

Peace,
SNP Team

If it’s on Twitter, it’s true.Excited about Hybrid? Samesies.Click the link in bio to check out how we’ve been preparing...
28/04/2022

If it’s on Twitter, it’s true.

Excited about Hybrid? Samesies.

Click the link in bio to check out how we’ve been preparing to best help you.

Rejecting the new way of work doesn’t benefit anyone in an organization.Need help adjusting to hybrid? We’re here to sup...
26/04/2022

Rejecting the new way of work doesn’t benefit anyone in an organization.

Need help adjusting to hybrid? We’re here to support you.

SNP has developed the skills, tools and services to help organizations, leaders and their teams adapt, navigate and effectively communicate in the hybrid work environment.

Don’t stagnate. Click the link in bio to know more!

Source: Accenture - The Future of Work

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