Self-Service Innovation Summit

04/07/2024

McDonald's Korea has recently installed kiosks with voice guidance at all of its stores nationwide to better serve visually impaired customers.

McDonald's Korea has recently installed kiosks with voice guidance at all of its stores nationwide to better serve visually impaired customers, according to an AJU Press report. The self-service kiosks can be connected to earphones to allow visitors to select…

04/07/2024

Uzbekistan's government is working on an initiative to provide prisoners with online shopping via kiosks. The kiosks, which feature facial recognition, will be installed in detention facilities, allowing inmates and families to browse and order goods.

Uzbekistan's government is working on an initiative to provide prisoners with online shopping via kiosks, according to a Daryo report. The kiosks, which feature facial recognition, will be installed in detention facilities, allowing inmates and families to browse and order…

03/07/2024

TouchTunes is partnering with Lucra, a provider of gamification services. The collaboration will allow bar patrons to compete against each other for cash or credits in games like darts, both in-person and remotely, via the TouchTunes mobile app.

TouchTunes, an interactive music and entertainment platform for bars, is partnering with Lucra, a provider of gamification services. The collaboration will allow bar patrons to compete against each other for cash or credits in games like darts, both in-person and…

03/07/2024

MIT researchers are making waves with a robotic system designed to tackle a chore many dislike: bagging groceries. The innovation utilizes a combination of cameras, AI and gentle grippers to automate the bagging process at self-checkout stations.

MIT researchers are making waves with a robotic system designed to tackle a chore many dislike: bagging groceries. The innovation utilizes a combination of cameras, AI and gentle grippers to automate the bagging process at self-checkout stations, according to a…

03/07/2024

Ikea is transforming the way customers shop with the introduction of Upptäcka self-service kiosks across all stores. The kiosks empower shoppers to explore products, locate items, and even make purchases on their own devices.

Ikea is transforming the way customers shop with the introduction of Upptäcka self-service kiosks across all stores. The kiosks empower shoppers to explore products, locate items, and even make purchases on their own devices, all with the goal of reducing…

02/07/2024

Japan has unveiled its plans for the Autoflow-Road, a proposed road consisting of automated conveyor belts for transporting goods between Osaka and Tokyo.

29/06/2024

Today's vending machines offer a glimpse into the future of retail, providing everything from gourmet cheese to underwater candy and even sparking debates about animal welfare.

28/06/2024

A Rhode Island nail salon owner has launched a press-on nail vending machine inside the Providence Place Mall. The vending machine features different sets of specialty hand-painted press-on nails.

A Rhode Island nail salon owner has launched a press-on nail vending machine inside the Providence Place Mall, according to a report by The Enterprise. The vending machine features different sets of specialty hand-painted press-on nails, including rhinestone-encrusted nails to…

28/06/2024

Apple has plans to use automation to make significant reductions to the number of workers on iPhone final assembly lines.

27/06/2024

Micromart has launched a fully automated, 24/7 micro market experience. The technology will eliminate the need for checkout lines and minimize theft.

Micromart has launched a fully automated, 24/7 micro market experience. The technology will eliminate the need for checkout lines and minimize theft, according to a press release. To meet growing demand for micro markets, Micromart developed unattended markets that secure…

27/06/2024

Three literacy programs in Kansas City have teamed up to install book vending machines at local schools in the city. The nonprofits include Lead to Read KC, Turn the Page KC and Literacy KC.

Three literacy programs in Kansas City have teamed up to install book vending machines at local schools in the city. The nonprofits include Lead to Read KC, Turn the Page KC and Literacy KC, according to a Kansas City Mag report. Each book vending machine can hold approximately 250 books, or about 2...

26/06/2024

Solus Power, a developer of power solutions for electric vehicles, has secured £22 million (approximately $27,770,160) in the form of an investment pledge from Petra Equity Partners, a Dubai-based private equity and venture capital firm.

Solus Power, a developer of power solutions for electric vehicles, has secured £22 million (approximately $27,770,160) in the form of an investment pledge from Petra Equity Partners, a Dubai-based private equity and venture capital firm.

25/06/2024

The Flakely Gluten Free bakery in Philadelphia is now home to a "pastry ATM" that offers Flakely's bestselling gluten-free items such as croissants, bagels, baguettes, cakes and 'pop tart' pastries.

The Flakely Gluten Free bakery in Philadelphia is now home to a "pastry ATM" that offers Flakely's bestselling gluten-free items such as croissants, bagels, baguettes, cakes and 'pop tart' pastries, according to a Philly Voice report. The pastry vending machine…

24/06/2024

Farmer's Fridge, a company known for its prepared meals sold in vending machines, is expanding its reach in Texas. The company, founded in Chicago, has machines in 235 locations across the state, including Austin, San Antonio, and at UT Austin.

Farmer's Fridge, a company known for its prepared meals sold in vending machines, is expanding its reach in Texas, according to a My San Antonio report. The company, founded in Chicago, has machines in 235 locations across the state, including…

22/06/2024

Major retailers like Walmart, Target & Dollar General are scrapping some self-checkout lanes due to a shoplifting surge. Even with higher wages & worker shortages, hiring more cashiers is proving more profitable than losing money.

Major retailers like Walmart, Target and Dollar General are scrapping some self-checkout lanes due to a shoplifting surge. Even with higher wages and worker shortages, hiring more cashiers is proving more profitable than losing money due to self-checkout theft.

22/06/2024

Olea Kiosks, a provider of self-service kiosk solutions, has debuted the Tampa Driver Check-In Kiosk, designed to revolutionize driver arrival and departure processes in the logistics industry.

Olea Kiosks, a provider of self-service kiosk solutions, has debuted the Tampa Driver Check-In Kiosk, designed to revolutionize driver arrival and departure processes in the logistics industry. The kiosk tackles inefficiencies associated with manual check-in, reducing wait times and administrative.....

22/06/2024

VoxelSensors has announced PERCEPT, a technology that leverages VoxelSensors' proprietary Single Photon Active Event Sensor technology (aka SPAES) to allow smart devices to sense user intention.

VoxelSensors has announced PERCEPT, a technology that leverages VoxelSensors' proprietary Single Photon Active Event Sensor technology (aka SPAES) to allow smart devices to sense user intention, according to a press release.

21/06/2024

British American To***co, a multinational to***co and ni****ne manufacturer, is working to receive approval to install v**e and ni****ne pouch vending machines in pubs and bars across the U.K.

British American To***co, a multinational to***co and ni****ne manufacturer, is working to receive approval to install v**e and ni****ne pouch vending machines in pubs and bars across the U.K., according to a Better Retailing report. BATS representatives are set to…

21/06/2024

Rascals Play Centre in Leyland, England is now home to a milkshake vending machine. Benson's, a locally-operated vending machine company, has teamed up with Shmoo Milkshakes to launch the machine.

Rascals Play Centre in Leyland, England is now home to a milkshake vending machine, according to a Lancashire Post report. Benson's, a locally-operated vending machine company, has teamed up with Shmoo Milkshakes to launch the machine. The machine makes milkshakes…

20/06/2024

Marbue Brown, author, consultant, and CX executive, shares strategies for balancing AI with the human touch in customer experience development, the topic of his panel at the ICX Summit in Charlotte, NC on September 9-11.

20/06/2024

Nominations are now being accepted for the Automation & Self-Service Awards. The awards honor innovators who are leading the way in the advancement of automation and self-service technologies, including vending, kiosks, robotics and AI.

Nominations are now being accepted for the Automation & Self-Service Awards (formerly Self-Service Innovation Awards). The awards honor innovators who are leading the way in the advancement of automation and self-service technologies, including vending, kiosks, robotics and AI.

19/06/2024

Qualcomm Technologies, a technology provider across an array of categories, has partnered with Wearable Devices Ltd., a specialist in AI-powered touchless sensing wearables, to develop integrations designed for extended reality solutions.

19/06/2024

A vending machine in Melbourne, Australia is offering edible bugs and insects. The machine offers a range of edible creatures including myrtle mealworms, cricket protein corn chips and even ants encased in hard candy.

A vending machine in Melbourne, Australia is offering edible bugs and insects, according to a 9 Now report. The machine offers a range of edible creatures including myrtle mealworms, cricket protein corn chips and even ants encased in hard candy.…

18/06/2024

LG has partnered with ChargePoint to develop EV charging solutions. The partnership's first focus will be to combine EV charging hardware from LG with ChargePoint software, with future collaboration areas under development.

LG has partnered with ChargePoint, an EV charging network provider, to develop EV charging solutions. The partnership's first focus will be to combine EV charging hardware from LG with ChargePoint software, with future collaboration areas under development.

18/06/2024

Melitron Corp. has announced integrated EV solutions with LG Electronics.

Melitron EV charger enclosures will house LG's 11kW Level 2 EV charger technology and feature LG 55-inch and 22-inch full HD displays. This integrated solution will also offer turnkey digital out of home advertising capabilities.

Melitron Corp. has announced integrated EV solutions with LG Electronics. Melitron EV charger enclosures will house LG's 11kW Level 2 EV charger technology and feature LG 55-inch and 22-inch full HD displays.

17/06/2024

The Delhi airport in India has installed five biometric registration kiosks for faster immigration processing. The kiosks specifically serve foreign nationals who have gotten a visa without submitting biometric information during the application process.

The Delhi airport in India has installed five biometric registration kiosks for faster immigration processing, according to a Business Standard report. The kiosks specifically serve foreign nationals who have gotten a visa without submitting biometric information during the initial application…

17/06/2024

The snack vending machine industry is booming but to succeed you need a strategy. Here are four ways to take your snack vending machine business to the next level.

17/06/2024

Apple has AI at the center of its development strategy, according to revelations from its Worldwide Developer Conference 2024 event, along with non-AI news such as augmented reality services and tools related to the Vision Pro.

16/06/2024

A cash kiosk, created via a partnership between Principality Building Society and OneBanx, has launched in Caerphilly, south Wales. The kiosk allows customers of major banks and building societies to withdraw and deposit cash without using a card.

A cash kiosk, created via a partnership between Principality Building Society and OneBanx, has launched in Caerphilly, south Wales.

16/06/2024

Anora Morton launched the Nori Project's Japanese-style vending machine, the first of many to be installed throughout the Louisville, Ky metro area. The machines, which warm selected dishes in about 45 seconds, will offer a variety of hot and cold meals.

Anora Morton celebrated a significant milestone for her startup, The Nori Project, at a launch party June 7 at Story Louisville, in Louisville, Kentucky. Morton launched the Nori Project's Japanese-style vending machine, the first of many to be installed throughout…